Everything But The HouseReviews 794

I had listed some items for sale! They had them for over a month. The items went live and apparently some buyer called in stating the items were fake! Yet all the items were clearly in original packaging and or similar to what was live. Because of the one complaint my items were pulled and questioned. They clearly were original and in better condition than what there "experts" supposedly allowed to be posted for sale. Also to top it off they allowed another lot of items to be sold. But then took there commission and used the rest of my money to send the items they pulled back. So in the end I lost items valued in the range of $500 and will be getting $20 in a check. With my other items that I had to pay $89 in shipping. Never ever will I use these people.

I've had fun on this site UNTIL I bought a memory quilt and never received it. I spoke with a live human being, and he noted I had always paid, hadn't had problems until then. I NEVER recieved my purchased quilt, nor did I receive a refund. I post here as a last hope EBTH will re-contact me and make things right. Someone has my quilt, someone else has my money. I have nada, rien, niente, bupkis, zip. Not happy, no longer active with them.

I purchase 2'x3' rug shipping from Columbus Ohio to Louisville. The shipping cost was $48. Another rug, 8'x11' shipping cost from Cincinnati to Louisville was shown as $51. I contacted EBTH and was blown off as this is the cost. Further, EBTH charged my credit card before I had a chance to ask about the cost. I could have had the rug picked up. The rug is nice, but I worry that the company is having problems. This is my last purchase from EBTH.

I have used EBTH several times in the last couple of years and while they cannot guarantee what auction items will sell for, they have done an excellent job of keeping me in the loop and aware of the process and my realistic expectations.
There email update / alert system, kept me abreast of the timing, the process and receiving my payment in a very timely manner. I would suggest that others do consider using EBTH as a most viable option for their estate auction needs. Thank you. Paul C. Addison, TX

AFTER NEARLY 90 MIN TRAVEL TO UNION KY FOR PICKUP I LEARNED THAT MY HELPER WOULD BE DELAYED A FEW HOURS... AND A HEAVY WOODEN PIECE OF FURNITURE HAD TO BE DISASSEMBLED TO GET THRU DOORWAYS. MY TOOLS WERE WITH MY HELPER. SO I WAS ANTICIPATING A DELAY THAT WOULD PUT ME IN RUSH HOUR TRAFFIC THRU CINCY. AS I TRIED TO DECIDE WHETHER TO KILL MYSELF OR GO BOWLING, PHIL PRODUCED TOOLS, PITCHED IN AND HAD ME LOADED ALMOST AS FAST AS I COULD THANK HIM FOR SAVING THE DAY. THANKS AGAIN, PHIL. AND BEST WISHES... RICH INGRAM FRANKLIN OHIO

Extensive damage/repairs not disclosed in photos. Refused to do anything about it. Sent photos of damage and they said it was done after item received and they stood by their description which did not include this damage/repair. Several other spots were the same. Really?

So funny to read these recent glowing reviews which are clearly written by marketing professionals. I guess that's one way to skew ratings which are already in the toilet. Glassdoor employee reviews indicate it is a terrible place to work. A simple Google search will produce thousands of bad reviews.

Their shipping prices are inconsistent at best. Twenty dollars to ship a small item that weighs less than a pound? They only offer lip service to problems. Certainly won't be surprised to see them go out of business. Lousy company. Would never recommend them to sell anything. Hearing horror stories from sellers, too.

Would give them zero stars if that was an option.