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California
4 reviews
9 helpful votes
Follow Jasime P.
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Great deal!
March 29, 2018

Great deal from the world!
Very fun to watch, and safe site:)
I hope they do not connect Paypal anymore...
Because Paypal rate are too expensive and dont like Paypal... so, hopefully with other translations we can chose.

Date of experience: March 29, 2018
Florida
9 reviews
18 helpful votes
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Ebay Is Amazing!
June 28, 2017

I have order different items through Ebay! Without any problems from the sellers, I'll purchase my items from. It's good to be able to use Paypal through them, it's more of a secure way to pay for things. Never had a problem with an item, becoming lost while being delivered. I'm also able to track my orders, which is a major plus! A lot of items come with a protection plan, which does come in handy when buying any electronics. Packing is always very secured, nothing isn't broken or out of place. Prices are reasonable as well, so it fits my budget nicely.

Date of experience: June 28, 2017
GB
1 review
2 helpful votes
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JUST AWFUL
June 14, 2023

They treat sellers so badly constant holds of my money for 30 days, having to front postage i have been selling since last year and they keep telling me i am not yet established, absolute joke. I would advise anyone to stay clear its so much stress trying to use ebay i almost had a breakdown and i only started using it to try and make some extra money from selling things i no longer needed. FB Marketplace is the way forward.

Date of experience: June 14, 2023
Texas
1 review
3 helpful votes
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Parts from autoutdoor
October 31, 2023

I ordered parts from autoutdoor,they was shipped through FedEx, which in turn dropped My package to the wrong address. FedEx admitted they messed up. Autoutdoor want answer my emails at all. So I let my bank handle it. Never shop with them again.

Date of experience: October 31, 2023
New York
1 review
2 helpful votes
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I have been with Ebay since 1999. It has become the most dishonest, uncaring company there is. NO CUSTOMER SERVICE! And how dare you be a seller. They find ways to hurt the seller. Its all about the money. And they are not earning theirs. They do not respond to sellers issues. Honesty is not a considered important there. I'm just praying they get a few more class action law suits sent their way. Need details or proof of what I say please feel free to contact me. Take care all

Date of experience: October 13, 2021
Hungary
1 review
0 helpful votes
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Thanks to Rᴇᴄᴜᴠᴀɪᴛ.ᴘᴡ unwavering commitment, I received a substantial portion of my investment funds back. It was an incredible relief, and I cannot express my gratitude enough. Their professionalism, integrity, and efficiency exceeded my expectations, making the entire recovery process significantly less stressful

Date of experience: September 18, 2023
Arizona
8 reviews
30 helpful votes
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This site, with Paypal has to be the most loosely run site on the internet. I bought something on eBay today and within an hour was contacted by my bank to find out if I had purchased some other item. It ended up being a fraudulent purchase, but had my card cancelled anyway. This card has been used to pay my bills on-line for years and now because my card was compromised, I'll have to contact all these companies to let them know my new card number. I'll never buy anything from eBay again and you should follow my lead. I tried to reach customer service there as well. Don't waste your time. It's as incompetent as the site itself. I never reached them.

Date of experience: January 6, 2019
California
21 reviews
66 helpful votes
Follow Tracey S.
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As a buyer this site has great support. It did not used to be this way but now you can call them easily and they respond right away by phone. For filing cases, they are also right on top of everything and quick to find solutions. I like the new changes for the five star feedback too.

Date of experience: June 6, 2013
GB
2 reviews
13 helpful votes
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So tired of having bad experiences and then having to go through the painful paypal dispute process, it makes no difference what evidence you give them they just toss a coin, sick of the ever increasing charges.

Date of experience: August 9, 2013
Germany
1 review
1 helpful vote
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Ebay support are lies. Did not help me with refund for faked electronics part. Plus they stolen my money when asked to send faked items back to seller. Spend tons of my private time.
Completely nasty guys.

Date of experience: June 11, 2022
GB
2 reviews
0 helpful votes
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It's alright
November 10, 2018

Its quite alright. Not really the best at anything but if you need some unimportant stuff for a lower price then this is the place for that. Just don't be too naive and expect cheap prices and excellent quality - that's usually a scam.

Date of experience: November 8, 2018
Connecticut
1 review
1 helpful vote
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I paid for an item. A day goes by no feedback, no shipping details? Contact seller, claims item not paid. My account clearly shows the paid symbol, nothing in my unpaid items. Ebay and paypal contacted, payment confirmed. Never received item or refund. I also experienced as others have stated, generic responses at first, then nothing. Now ebay doesn't want to do anything to their "Power Seller". What!

Date of experience: May 26, 2017
Virginia
6 reviews
19 helpful votes
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Was very excited upon first selling on their platform. Easy, quick & no hassle. Lately, they have started to decline with less and less protection for sellers. I do not know how many times I have had unfair disputes opened with the outcome being very ludicrous. They cannot get policies in order which has resulted in tons of money lost for no reason.

Why I still sell here is only because of the traffic, but have slowly started taking that traffic to my personal website.

Date of experience: June 1, 2015
Massachusetts
1 review
2 helpful votes
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I had heard about this site from a friend who had a great experience selling old clothes; unfortunately, i did not. I would give twice a great review for the shipping process - the printable label and/or pre-addressed envelopes are super easy to use - but that's where it ends! They accepted a fraction of the clothes that I sent to them, with reasons such as "overall wear" for items literally worn once or twice, and "staining" for items that absolutely looked like new. Some of my items (pants especially) had been tailored, which I've since found out they will not take, but that was never mentioned as a reason for rejection. I made the mistake of sending several boxes - dozens and dozens of pieces - before testing it out first, so it would have cost a decent amount to get everything back. I'm still very happy to have cleaned out my closet, but that's about it! I'll also be checking the site to make sure none of my "rejects" end up surfacing somewhere...

Date of experience: December 14, 2014
California
4 reviews
3 helpful votes
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I know some people has have bad experience with ebay. I mean surely I have but i've been dealing with this website for years. Sometimes you just got to pay attention to peoples feedbacks and see how much of a seller they are. Other than that if you have issues you can always report it. I don't like the new feedback way though because not all transactions are positive transactions

Date of experience: June 11, 2012
Washington
6 reviews
3 helpful votes
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Been using EBay for a long time now, good deals on many many things. Great for selling stuff you don't need anymore and it simply reaches the most people who want your stuff. I am not going to get rich from it, but my stuff is sold with out having a flea market in my yard.

Date of experience: November 9, 2017
Bulgaria
1 review
0 helpful votes
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Selling item
September 2, 2023

I have reached a support agent and was connected to Prem, I haven't needed any assistance from ebay recently. As a user who has spent between 30-50 000£ on their app I would expect at least some minimal effort from their support, however this was not provided and on top of all as I am living abroad from the Uk for a few months, I am considered a ''risk" and cannot sell while away. I have over 800 positive reviews from sellers and 100% feedback, but that seems to not matter any more. Bear in mind that when you travel abroad you will be treated like $h*t even though you are maybe with them over 10 years and spent a deposit on a house with them.

Date of experience: September 2, 2023
GB
1 review
0 helpful votes
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I place an aloe Vera cream form a seller but I received a sample instead of the product I ordered, I messaged the seller to ask her and she started swearing at me sending me hateful messages. She even accused me of being racist for asking her about the product and she promised to keep sending me hateful messages everyday. Her account name is nordichealth2. She is very rude and treat her customers like trash. She keeps swearing at me as i am typing this review. The worst seller I've ever experience in my life.

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+1
Date of experience: June 5, 2023
Utah
22 reviews
151 helpful votes
Follow Gun S.
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I've purchased a few things on ebay.com and out of all the experiences, have only had 2 bad ones.

Once I bought a computer, which the seller completely lied about the os that was installed, ram, etc. (Finally resolved but I lost $60 in the deal).
Once I ordered a software upgrade and the seller claimed "We're out of what you ordered so we sent you this instead" (Meanwhile they sold 8 more of what they were "out of", while I was getting my dispute resolved)

I now will order from ebay but I set myself a limit, $25. The amount one could easily blow going out to eat or to the movies. That way, if the deal goes south; I just "watched a lousy movie".

I recommend ebay.com because you CAN find some unusual and interesting items there, that you may not be able to find elsewhere.

I haven't sold anything on ebay (though I have taken things to an ebay store where they sold them.) Therefore, I can't comment on the selling aspect of the site.

Use it, but be cautious.

Date of experience: March 14, 2011
GB
11 reviews
30 helpful votes
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Absolutely love ebay!
December 15, 2011

Absolutely love ebay! (especially for my designer vintage finds). I do not mind paying extra just to outbid someone else- not always the best mind set when the item in question is £300+ (I really had to have that D&G Purse though!). Yes, keep up the good work ebay and your community of sellers.

X

Date of experience: December 15, 2011

Overview

eBay has a rating of 1.7 stars from 3,486 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eBay most frequently mention customer service, negative feedback and credit card. eBay ranks 179th among Auction sites.

service
867
value
790
shipping
739
returns
706
quality
743
+521