eBayReviews 3,490

Bought a ring from a seller and it is too big to enjoy or wear. The ring cost me $460.00 and the seller refuses to refund. Ebay sides with the seller and hides my right to leave feedback. Ebay chooses to HIDE the dissatisfied feedback so seller can continue selling under the pretense that all his customers are satisfied which is a big LIE. Ebay is acting biased and showing difference while discriminating as to who can leave feedback and who can't. Ebay customer service told me my feedback was hidden by Ebay. Ebay needs to delete the feedback option if it is only for specific people and not all.

I used frequently in past and provided buyer support. Now no help and abuse and threats from sellers.

As a seller their is no one to help you. Full of fraud buyers which ebay australia is deliberately protecting. Fraud buyers are very easy to caught but ebay doesn't do anything to help sellers. Ebay customer base is full of cheap and cheat buyers which ebay know and protect them. I end up loosing heaps of money which i was stuck i end opening a account on amazon. Incase of returns customer never return them and ebay pay them from our account. If customer know your business is around them they always try to visit you.

. I ordered a part for my customers car on ebay. They told me that I would get it on the 3rd of October then it went to the 4th, 5th and then the 6th. They also charged me twice for the item which is taking me a week to get back. One of the so called ebay customer service put me thru unnecessary steps on my phone to see why my package wasn't moving to get here. He called me a $#*!... and told me that he feels sorry for my wife. I gave him back a few choice words. There customer service sucks and they can't speak proper English. Still waiting for the package to arrive for my customers car. Bottom line... I will never do business with them again. Buyer beware.

I purchased LeafBlaster PRO on EBAY and self installed to solve a pine needle gutter problem. Easy install and very pleased with results.

I frequently order items for my colleagues at work, who don't have credit cards. I ordered an item for a colleague, but it didn't arrive. Yodel showed the item as being delivered; when I asked for proof of postage they only showed me the tracking. I asked for the photo that they say they take. Cue a long and exhausting group of chats with Yodel with a photo showing the wrong address. Back to eBay. Cue a long and exhausting group of chats with eBay. EBay FINALLY agree that the item was not delivered to the correct address but will not refund me unless Yodel sends a letter or email on official Yodel stationery (not sure how you do that on an email but I digress). Yodel say they cannot do this. EBay say they can. Back and forth, back and forth, both companies agree item has not been delivered but no refund is forthcoming. I complain to Amex and get a refund. EBay fight this and I am charged again. I send off all of the chats and emails from both Yodel and eBay to Ames and I have a refund again and so far, I have not been charged again.

EBay is a total scam. It was obvious that Yodel had not delivered, and I had proof with photos and copies of chats. EBay makes it as difficult as possible to contact people, the people you speak to refuse to commit themselves to anything and ignore the things that you say. I had ONE decent email from an employee, saying that she was going to ask for a courtesy refund, but then that was disregarded and I went back on the carousel of "we understand how you feel BUT". The lost time was nearly £100, who can afford to lose that? I have told all of my colleagues that I will no longer buy from eBay and I have recommended that they only deal with reputable suppliers like Amazon. EBay treated this problem appallingly and I heartily recommend that you do NOT use them.

It is rare that you call in for customer service and you get the feeling the person on the other end of the phone is committing fraud. But that's exactly how I felt dealing with eBay customer service. In order to get your promised refund, eBay customer service asks to log into your phone and essentially take control of it. In my case, they had me open a Venmo Credit Card, a Crypto.com account, a Strike.com account, and an Uphold account. Then they had me log into my bank account and they tried to withdraw money from my account, all in the name of "verifying" my account! All the while, they are seeing all my personal information, passwords, etc. My bank kept telling me not to do business with eBay's customer service. My bank kept telling me it sounded too fishy. But I did anyway in hopes of getting my refund. (Which never happened, by the way.) After days, weeks, then months of working with them, I finally just gave up. Do yourself a favor and just kiss your refund goodbye- it is too much work and too much hassle to even get a cent back from eBay. Just save yourself the headache and eat your refund. I wish I had done that two months ago instead of participating in the three-ringed circus that is eBay customer service.

Fraudsters are running amuck on eBay. I was scammed. The seller sent me a tracking number that was a package to someone else in a different location. When the package didn't arrive I notified eBay and they said it was delivered. I told them it wasn't and we went back and forth multiple times. Hey refuse to do anything to help or refund my money. Now I'm having to dispute it with my bank. EBay's customer service is garbage. They will do nothing in your interest to help you. I will never do business with eBay again.

Bought an apple AirTag which myself and and eBay agent couldn't get to connect. Went into the Apple Store in Belfast where they took one look at the box and said it was fake covered in Chinese writing. They looked up the serial number on their system and said it had been copied 20 times. So I gave a negative review to warn people and phoned ebay. They refunded my money, but took down my negative report. They said they couldn't tell me why because of data protection. Data protection has absolutely nothing to do with a review. They were supposed to be investigating this but the person is still selling online with 100% positive reviews You would think Ebay would be keen to get rid of people selling fake items Think I will report it to Trading Standards a

Well I always buy on EBAY I received all my purchases, some sellers are very reliable and there are some that leave something to be desired, but thank God all my purchases came in a way that I liked.

I called the CBD store Nature pure life LLC, and got and email address for the CO of the store and sent him and email about the product I bought through Ebay and had a reply from them, and they are sending me a new jar of the product a 16oz jar of there LichansEza and told me that sometimes the product separates from heat in shipping as it comes from Texas. They are sending me the new jar Monday 09/19/2002 so my problem Is resolved IF" I get the new jar. This is and update. David DeMontigny.

Ebay bosses pay for lawyers that represent paedophiles. It's a known fact they support paedophiles and do what they can to get them off charges. By using this site you are supporting paedophiles

EBay in my most recent experience involving a foreign (UK) seller is a horror show. An agreed-to cancellation by myself and a seller couldn't proceed because of the way EBay is set up. I was forced to buy the item I had previously paid for. Foreign currency exchange rates are about 4% off the then current market rate. And of course the 4% is in EBay's favor, not the buyer's. Worse, you don't become aware of this foreign exchange rate ripoff until after you commit to buy the item. Getting help from a live person at EBay is impossible. Even if their "virtual assistant" bot says EBay will call you, the call turns out to be more automated responses. Avoid EBay for the protection of your wallet and frustration levels.

Ship time was takens around 15-20 day but the quality was so amazing Must visit there store I love it.

They are forcing you to promote your item so you can get at least one person to see your item. Promote or else. To sell on eBay is not free. It's not like we don't pay to use it and then to add gasoline to the fire. The amount you pay at the end of the sale is unfair because they add the shipping into the total, not only does the buyer pay for it, so does the seller Why? I don't recall ebay helping me or the buyer pay for shipping.

Getting a gift card for their website was very easy. And within a matter of 48 hours I think I had the redemption cthe redemption code and they were very quick thorough and it was easy but still professional.

I wish there was an alternative. Worst customer service. Withholding $12k of my money because of a "technical glitch" that they can't figure out. They "submitted a ticket" 10 days ago, they don't communicate anything to me, I always have to call in only to be told that no progress has been made. I can't talk to anyone that can actually do anything. Time passes and I'm going to bounce my rent check, and meanwhile eBay can't give me any answers why they are withholding payment. Why not pay me and then work on your stupid technical issue? This is all eBay's fault and I get to just shout into the wind. What a garbage company.

I sold a pc on there recently and they told me they are holding my money for 30 days before payout. Yeah... I won't be doing business with them ever again. And on top of that they take to much of a cut not to mention even when I put ( buyer pays shipping) I still ended up paying for the shipping smh. I would give a 0 stars if I could.

A customer buys our equipment, and after a week claims it is not working. We agree to give him a refund once we receive the item. We received the broken item with few pieces missing. He admitted that he broke it. I notified eBay, and they still refunded him for breaking our equipment. EBAY IS A SCAMMER's Dream.
They make a purchase, they return something else instead and they keep the money and your item.
EBay does not care, they still make money from the seller and they continue to abuse the seller.