eBayReviews 3,490

Not only does eBay charge ridiculously high fees for items you sell but I made a purchase and it never shipped the seller kept giving me run around I asked for refund and was told item would ship after again waiting I reached out to seller only to find that the account had been closed. So I reach out to ebay only to be told sorry nothing they can do its past they're guaranteed date are you serious how could you let this happen and not make it right!? I'm sure I'm not the only one either that this happened to either what a joke ebay!

I recently ordered a DVD through eBay. I received a confirmation on the order and was told that I could expect delivery between November 4th and November 8th. This is the third day since I placed the order and have heard nothing back. I attempted to contact eBay to ask how there was any way possible for me to receive the item by November 4th if it wasn't even being prepared for shipment. There is no way to ask eBay a question, you can only get an answer if your question is one of the 4-5 pre-determined questions in their system. I attempted to cancel the order, and got the reply it was to late to cancel the order, I should contact the seller to try and work it out with them. I attempted to contact the seller, which, although an option in the eBay system, cannot be done in the eBay system. I went through the "Contact Us" option several times with no satisfaction of an actual point of contact. I left the eBay website, looked up online a contact telephone number for Customer Service (I laugh at that title), and called the number. After several minutes of trying to be put in contact with a person, the 800 number recording informed me I would have better luck if I went to the eBay website, and then the number HUNG UP ON ME. As a general rule, in my life, to be ignored I usually have to date a person for awhile. One thing I will say for eBay Customer Service, it makes Amazon seem better. My suggestion to eBay customers is this: If you need service, or just have a question, for eBay, find a strong wall, preferably brick or stone, and beat your head against the wall for what ever period of time you feel is appropriate, that is the Customer Service experience I had with eBay. Always remember, the great thing about beating your head against a wall is that it feels so good when you stop. EBay, I'm stopping.

LI have an ebay store that has sold well over 1500 items. After an item is sold Ebay's faulty software often puts it back in the store even though only one was ever available. Then because likely a sale is a desirable item to buy someone buys it again despite it has been sold and the store only had one of the item. That is bad. But what is worse is that Ebay calls it a defect of the seller when it is Ebay's defect. Ebay is pathetic about responding to their screwed up software. I have put in at least 20 emails telling them about the problem. I designed computer application software. So, I am quite expert in finding errors. They refuse to fix their software. Likely I'm going to close my store and send all of my items over to my Etsy shop.

I have been using eBay for years. Lately it seems to be filled with scammers. EBay knows the issues because we reach out for help. I had one seller that decided to leave items out of the package. The seller told me that I can buy more items and they will send me the other items. They fought with me the whole way. I had to wait more than a month before I could even reach out to eBay because of their policies.
I am also getting an issue where the item is free shipping but then the seller will turn around and charge me shipping. If you want to put a reserve price then fine but you shouldn't be charging a shipping after you already said it was a free shipping.

I was reminded was i always shop with Amazon or Walmart. Bought an item on ebay recently, it arrived not sealed and not as described in the posting. Seller refused to return it, and ebay didn't intervene. Despite the fact that the listing said item can be returned and that it is covered by ebay money back guarantee.

This is an eBay site. I have been dealing with it for eight years, and I am a constant customer with them, and I have bought many things through them... But unfortunately, the last time they refused to refund me the price of an item. ،although I told them after the payment immediately that I don't want this item because its specifications did not match what was offered and I told and sent them the rejection many times for a period of time a whole month before the arrival of the item to me, but they insisted on delivering it to me and not returning My money to me... Also, there are two friends of mine with whom the same thing happened.

Terrible backend support for sellers. I do not recommend being a seller on ebay. Ebay protects buyers, whether they are scammers or not, over top rated sellers. They promise to do things but never do them. Their "system" will handle any request. So no matter if that takes 30 days, 60 days, or 6 months they do not care. The only protection you have on ebay is as a buyer.

Don't anything on ebay please, no customer service, no guarantee for the return or money, i lost my $170 on this website by purchasing tires, AMAZONE is the best

I beleive no one should show their drivers licence to ebay. See what has happened to Optus and other companies that lost details that could cause people endless problems like identity theft. Ebay is a company from USA. WOULD be a NIGHTMARE if they lost these details to scammers. Vote against Ebays unreasonables rules. Say no loudly

Seller sold me a defective dvd set for $20.00 claimed I damaged it myself and called me an extortionist and blackmailer now I am the one banned from ebay this is my ONLY negative feedback I've EVER recieved in 10 years. STAY AWAY FROM THIS SELLER they also slammed my email with horrid comments. I loved ebay and I am sad to leave it but there are better places to spend my money

EBay allowed the seller to keep the product and my money and would not step in on my behalf. I will never use eBay again!. I was unable to speak with a live person to resolve this. And it seems that they allow scammers who sell fake stuff on their site also.

Just created an account to start selling, immediately got banned for life before even selling anything. Customer service refused to tell me what my indiscretion was and then had the gall to say anything else i can help with.

Over 10 years of being a 5 star buyer on eBay I made my 1st sale on eBay and they placed a hold on my money for nearly 3 weeks. It's still taking a whole weekend for the funds to transfer to my bank account. Never again. I will not sell on eBay.

I added some auto parts to the shopping cart for review later. Upon pressing payment button, it automatically charged to my credit card that I didn't know I had activated. It is used to be that you could select payment methods, but ebay apparently has changed that and they desperately to suck money from you. Anyway, I immediately canceled all transactions, but one seller still has not given me refund yet for over a week. Beware of ebay and their sellers. Bad company has bad sellers!

Ebay is a living nightmare. Zero customer service. The reps don't know anything and are rude. Buyers rip you off. Open a bogus not as described return. Throw the label on an envelope and return it. Ebay shows tracking as delivered and they instantly refund the buyer. Try to appeal and they send an automated response that their decision will not change. They will add bogus charges to your bill. Good luck trying to dispute them. Computer glitches at 2 am putting your items on sale. Thought you had a great night for sales until you realize the money you lost from the glitch. Good luck getting that straightened out. It's not worth the hours and hours being hung up on, getting incorrect information, broken promises, and being told your a liar. Three years of pure frustration and aggrevation isn't worth it. I'm now on other selling platforms and business is booming. Wish I had gotten rid of ebay much sooner.

So the facts during the pandemic this company was still losing customers ( wow as others grew) this should be a warning flag, there stock has lost more than 50% value since oct 2021, second flag, there new ceo states ( as he runs off low value buyers) that 50 % of the buyers ( low value) is only 5% of the sales, LIAR as they have lost over 20% and there sales are 20 by billions, flag 3, ebays problem is no one trusts ebay, they are a slimy co with slimy CEO's ( lets not forget about the couple in Natick that they sent the security team after, ebay is broken has been for a long time, they squandered a perfect opportunity to get more customers during the pandemic and IAN failed hes an BLEEP, ebay has lied to me, they constantly are hidding fees everywhere, they run off buyers, have the worst search engine ever BROKEN and this ahs cost me money b, my sales were at $150-$450 a day, now im lucky to get a $20 sale every few days, run from this company,

Ebay forces you to give all your info on your business then they start doing it themselves. You be kicked off then your exact item now selling like hotcakes by someone else. Realize these so called reps workers who are supposed customer service news flash people they have there own Ebay accounts. It happened to me on multiple occasions and different businesses they block me then take over my business. Having all my contacts names and information connects for my business. My same exact item selling however no longer by me.