eBayReviews 3,499

They used to have decent customer service but looks like they are crumbling and desperate for money. They took 14.8% of the haulage fee I had to pay through the site and acknowledged I had to pay it outside of ebay as they didn't offer the service! Robbery. No other word for it

I purchased an EPlate Scrolling License Plate Frame from Olivers-outlet. Had it professionally installed. Only half of the message displayed, then it would not work at all. Seller refused to refund because it could not be returned in original unsealed package and Ebay agreed! How is it someone can sell a non-working POS product and not take care of a customer is beyond me.

The worst site that you could ever use. Employees sell your info to scammers. They allow people to sell faulty products and don't punish the scammers and sellers on the site

I've always found good prices on ebay and the quality is good too. Just need to be sure to read descriptions on some listings.

To be specific, this review is not about Ebay, but about a seller on Ebay called Tristatesalesteam. I purchased a brand new Keurig K Cafe coffee maker, paid aprox $150 for it, worked for a while, then latte maker stopped working, I contacted Keurig only to be told my item was used, defective and had been replaced by Keurig to original owner of product. Obviously Tristatesalesteam sold me a used, refurbished, damaged item unbeknownst to me. I contacted both Ebay and seller, Ebay was fine, told me had to contact seller, but seller never even answered my multiple letters, could care less about ripping people off online, hiding behind their computer like cowards. Since too much time had passed, Ebay refused to replace item, so buyer beware of seller called Tristatesalesteam, they sell all kind of merchandise, are not honest to deal with, at least that was my experience!

Notified Ebay FOUR days before the auction ended,that a seller was auctioning neo-nazi stuff and they shamefully failed to act by
Allowing the listing to remain active up to the time the auction ended(obviously considered a few pence in commission more important than removing neo-nazi stuff from their site(as per their rules)!

Money back guarantee.nope. EBay said 5 to 8 business days and it's been two weeks. They can take payments right away. Refunds take forever. Bs.

I have had a 100% seller rating for 20…
I have had a 100% seller rating for 20 years. A customer won an auction of mine and didn't pay. I cancelled the sale 2 days later after trying to reach them without success. Ebay let the buyer leave a bad review dropping me down to 98.8% rating. They never paid and didn't buy anything but ebay let them ruin my seller rating. When I reported it to customer service to have it reviewed they said that the buyer didn't break any of their rules. Im done, no more ebay selling.

So.constantly finding I'm listing items on ebay auction,,They sell but the buyers don't follow through.Ebay you do t give a hoot about this as your ripping people off by keeping listing fees and or charging for relisting.Ebay you introduce buyers through your platform you could control this but you don't.Therefore it seems you don't care as your RIPPING PEOPLE OFF by taking the fees for listing or relisting when it's your bad management that allows this.
You I can on,y assume must be happy being crooks there's no other answer..

I recently purchased the Microfibre cloths from this seller on eBay, and I must say it has been a fantastic experience. The product arrived promptly and was exactly as described in the listing.

The Microfibre cloths itself is of exceptional quality. It is evident that the seller takes great care in sourcing their products. The item was well-packaged, ensuring it arrived in perfect condition.

EBay used to be OK. Now? Not so much. Lately I bought some microfibre cloths but what turned up were some Henry hoover bags. So I messaged the seller and asked them to put it right. So they issued a return label and told me it was my responsibility to return the items before a refund could be issued. Ebay concurred. So it was clearly all my fault. I was liable and had to jump through hoops. Somehow eBay worked it out that it was my responsibility when the seller should've just sent me the goods I ordered. Since when is this justice?

More than once, I have received used and/or damaged merchandise sold as new and sealed. On other occasions, there have been bait-and-switch, item not as pictured nor as described. Despite working with the vendors for an agreeable resolution, which typically results in negative outcomes, eBay does not honor their Money Back Guarantee. While they tell you to work with the vendor before involving eBay, they do not step up for the customer, rather the vendor. Buyers are SOL if there is a problem. Critical reviews are deleted at the behest of the vendors, despite said review being factual. This site is very biased. What some of the vendors are engaging in is criminal and eBay is complicit.

Three such vendors to steer clear of are josma3259, maxxilano, and moviesgamesandmore. The latter one, after a fight, did FINALLY issue a refund.

Few, precious few vendors actually conduct themselves professionally.

Been a ebayer for 18 years. Enjoyed it for about 16years. But they have took the fun out of it along with the profits. Hard to make a few bucks with there over price fees on selling. I've lost money on the last 3 things I've sold from there over priced seller fees. Never made much usually a 5 to ten bucks here there but now it's gotten to be where you can't make anything so. After 18 years I think I'm done with them. Only thing I can figure is they are part of our new government. That's has this great country screwed up! Soo long eBay.,

If i had option to give negative star
If i had option to give negative star, I would have given negative 5.

If you are a seller then it's your dreamland, but if you are genuine buyer like then this is worst worst worst place to do any shopping. Pay little extra in another platform but don't fall in ebay money back guarantee description. It's not that simple.

I ordered a used camera from ebay. The moment i hit buy it now i got fraud alert from my bank (which didn't happen before). I got scared and requested bank to decline the transaction and immediately requested ebay to cancel the transaction as well.

Bank declined the transaction however ebay reposted the transaction and didn't cancel my order. Instead they replied me next day saying item is already shipped which was actually shipped next day not in the day of transaction.

Then the item never arrived to my location. I reached out to ebay about the issue then ebay said it was delivered to some random school within 2-3 miles radius from location. They provided me the details and asked if i can contact them. I went ahead and called that school, and the school said they received the package but it's an empty envelope.

Being genuine buyer, I mentioned same to ebay. Instead of helping me out, they actually said i need to file a police report of empty package because the package was located. Now, if i need refund i need to go to police station for the first time in my life.
Then only i will get my refund. Otherwise i paid almost $1000 for an empty envelope.

So, don't fall prey of eBay money back guarantee scam. Not at all

They treat sellers so badly constant holds of my money for 30 days, having to front postage i have been selling since last year and they keep telling me i am not yet established, absolute joke. I would advise anyone to stay clear its so much stress trying to use ebay i almost had a breakdown and i only started using it to try and make some extra money from selling things i no longer needed. FB Marketplace is the way forward.

Love the concept. I can literally find anything here. Even some very vintage stuff. And the auction mode helps to reduce the price a little bit.

We ordered a BBQ grill (coming from China),but we never received the grill. Filed a claim and Ebay denied it saying it "was delivered". What was delivered was a plastic keychain and even after sending proof that what was delivered weighed less than an ounce, clearly not the weight of a grill they still refused to give us our money back. Stay clear of EBAY! They do not deserve a rating of even one star but you have no choice but to click on one in order to submit your review.

In the past few months I have had a few sellers that tried to deceive me. One actually raised the shipping cost without telling me as soon as I agreed to buy something. I contacted eBay and they could care less. I am moving on to other avenues to purchase goods. EBay cares less and less. I have been a loyal eBay customer since 2012 and it is only declined. It is unfortunate because the good sellers loose business because of these horrible people. But ebay allows this to happen.

The only reason I gave them one star is because there are no minus stars. When you buy certain items off of E-bay they come from China which is happening more and more with them. Which most of the stuff is a lot cheaper but it is also junk and cheap knock off of the real deals. I ordered what they said was an Air Lift wireless compressor part # *******EZ and it blew the hose out of the compressor head at 22lbs of air and can't be reinstalled cause the quick connect is junk. I contacted E-bay and listen what they told me to do. They told me to resell it on E-bay and I could even possibly make a little profit off of it. Are you kidding me! I'm done with them, I'll never buy nothing else off of them, EVER and you should consider the same action.