• eBay UK

eBay UK

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Overview

eBay UK has a rating of 1.58 stars from 192 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about eBay UK most frequently mention customer service, negative feedback, and tracking number problems. eBay UK ranks 677th among Marketplace sites.

  • Service
    56
  • Value
    53
  • Shipping
    47
  • Returns
    47
  • Quality
    45
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
22
24
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • No seller protection and dreadful customer service - do not use them!
How would you rate eBay UK?
Top Positive Review

“Best product selling”

asad k.
4/20/22

I love this product and best product i love it this is my best experience you are the best seller in the ebay

Top Critical Review

“Ebay money stolen”

CH S H.
12/15/23

Honestly, its very poor platform to sell products. I sold my items and Ebay stop my payments, There was nothing wrong from my side, i gave them proof, But Ebay didn't give me my payments, Now they told me i will get my money after 6 months so very bad experience. New seller should be careful, Because anytime ebay can block you and stop your payment coming from customer and it left in ebay account

Reviews (192)

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Reviews that mention popular keywords

customer service (34)
Thumbnail of user charlottec38
2 reviews
21 helpful votes
April 17th, 2017

I hardly had a problem shopping at ebay, and they respond effectively and quickly if you don't receive an item. The only thing I would change is that they should allow to put more detailed feedback and also change it when necessary. I recommend Ebay

Thumbnail of user matthewm590
5 reviews
19 helpful votes
November 20th, 2019

I can say they deliver what they show on their site. Need to improve their delivery time took over a week to deliver my parcel.

Thumbnail of user mikec319
3 reviews
16 helpful votes
June 30th, 2017

Iv always used eBay, find the right buyer one with experience and plenty of reviews and no issues. Ebay idea for anything your looking for, its important you research the buyer before your purchase, give them a call send them an email ask any questions you might have. For any complications or issues ebay is always there to help

Thumbnail of user allisters
3 reviews
15 helpful votes
August 3rd, 2017

I hate to admit it i use ebay at least 3/4 times a month, never had a bad experience so far, i've had some good deals, and have found even the brand new stuff is cheaper to buy here than online.

Thumbnail of user andrewn54
3 reviews
7 helpful votes
November 2nd, 2017

Ebay almost always favors the buyer in case of any disputes or problems, so have that in mind if you'd like to start selling your stuff there.

Thumbnail of user anthonyw38
5 reviews
18 helpful votes
September 5th, 2016

Huge variety of items and getting a bargain is fairly common. Watch out for ultra cheap imports from China, They are poorly made and can be fire hazards.

Thumbnail of user evac15
3 reviews
18 helpful votes
January 19th, 2015

Out of a few hundred purchases over the years I have only had 5 dodgy sellers to deal with, Ebay did secure refunds from 2 of them & advised contacting police about the other 3; 2 of those were in China so I avoid buying from there now.

Thumbnail of user martinp14
5 reviews
14 helpful votes
March 7th, 2013

If it wasn't for the 10% final value fee's I would give it 5 stars and don't forget the 2.5% paypal fees. But thats only if your a seller, as a buyer I feel well protected as they have always supported me during any problems so I've never lost money.

Thumbnail of user eddieb33
3 reviews
0 helpful votes
October 5th, 2015

Good service

Thumbnail of user ajb3
6 reviews
38 helpful votes
September 10th, 2011

I'm a huge user / fan of eBay been using it for nearly 12 years I've used eBay.com, eBay.ca, eBay.de and eBay.co.uk never had a any problem as a buyer if I did all was sorted by the seller in a timely fashion where either goods were sent slightly late or fully refunded.

My only gripe is as a seller I can't leave negative feedback anymore against deadbeats that fail to pay, eBay is all about protecting the buyer but sellers have rights too do they not?, so I wish negative feedback could still be left where its fully warranted, I know eBay has had a lot of bad press in recent years which is why they are becoming buyer friendly as some sellers abused the ratings system, but if they could put it back in place where sellers then report problems to eBay about non paying bidders, then if after 2 week or a month still nothing eBay then themselves rates that bidder with a negative, rather than a hidden black mark against them, as then sellers can see who is to be trusted when bidding and then can ever leave the bidders to bid or remove them from bidding / their auctions, rather than not seeing any black marks only to find out after the auction the bidder was a deadbeat etc.

But over all for what its worth its good but still some room for improvements to make it excellent

Thumbnail of user hughj1
3 reviews
16 helpful votes
July 22nd, 2011

Have heard about them for years but never used it before. Well glad I did as you can find just about anything on here. I have located music I had as a teenager lol. Only negative is the post can be hight from some sellers and can take a while to get your stuff. But overall a good experince.

Thumbnail of user kellym8
4 reviews
17 helpful votes
February 19th, 2011

Ebay is OK, just a shame there is so many fakes going round on ebay at the mo, which can be off putting, luckily i know a fake Pandora to a real one after doing a lot off research about pandora, but there are some that are really hard to tell, while on the other hand you can pick up some great stuff cheap, so just be carfull at what your looking for,

Thumbnail of user gerryc3
4 reviews
12 helpful votes
March 6th, 2012

Really great for buying & you do come accross items that are like gold that some people have sold or are selling that you just wouldn't find anywhere else.The only downside is when your a seller at times.If you try to sell something on ebay & all you get is watchers but nobody places a bid or buys then you still have to pay listing fees, even if you get nothing sold.If you do happen to get something sold or a few things & you don't make much, ebay still take they're i think it's 10% for if your item sells on top of your listing fees & then your've got paypal who take they're fees too. I think it would be great if ebay could ditch the listing fees & take maybe a 4.6% of each item sold on ebay all over the world.It might put them back on top.It might be a great place if your a business seller & getting tons of items sold in a day & are already minted. But if your just an ordinary seller like my self... ithen it's not really great.If you read other sellers reviews of ebay then it's a company who must be mega rich like bt or virgin.It they do it this way, i don't think they could loose. If they just take 4.6% off every person who gets something sold around the world.It might just do it.

Thumbnail of user jeremyh7
3 reviews
13 helpful votes
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About the business

Buy and sell electronics, cars, fashion apparel, collectibles, sporting goods, digital cameras, baby items, coupons, and everything else on eBay, the world's online marketplace

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