Despite perfect alignment and cropping, my finished product had a visible 1/4" wide white vertical line through the right hand side. Obviously it was not part of the original photo presented. Upon explaining problem to customer service, they determined that I did not crop it properly. Therefore all my fault. They offered to re-produce at a cost higher than originally paid or a credit less shipping costs.
Stay away...
There are so many companies from which to choose. I gave this one a chance using the copyrighted picture I own and WOW! They did an awesome job. I will definitely use them again assuming their prices don't go up. The color quality matches the picture exactly. I'm very happy.
110%. That's how I feel this company gives. Excellent quality in the photo reproduction to canvas. The care protecting in shipping the final product. There were actually shipments that arrived a few days early of their expected ETA. I had some very big orders and was impressed with the consistency of professionalism. I cannot say enough good things.
Canvas image was blurred. Should have requested new image because enlargement gave a blurry appearance. Customer service was not very helpful. Back and forth over 2 weeks and checking with their art department!? Not 100% guaranteed like advertised. Still awaiting an answer.
So I was a bit wary given that they are MUCH cheaper than many other options. I was/am pretty impressed - very good packaging, shipping was even faster than I expected, I ordered everything via my phone, and the quality is excellent (especially considering the price). Many other sites are pricier and surely there are additional bells and whistles you can invest in (though they did have many as add-ons on their site), I'd be quite skeptical that many others can match overall value of this site though. Highly recommended!
We have Ordered again and again always great customer service. They will not print anything that's blurry. That's the best part. They are located in Austin Texas. I've been satisfied with every single purchase.
I had priced and almost paid for the same product at Canvas People…wow! Are they crazy? No way would I pay more for shipping than the products themselves. That's when I found a quality competitor and took a chance! I won't be going backwards! Easy Canvas gets it! Happy with my choice! Thank you.
We ordered a canvas of a pixel art painting that my husband did for me for my birthday. The colors came out horribly (pink instead of brown, as an example). When we contacted them about it, they said it was the fault of their printer, but would only give us an 80% refund not including shipping, so we got less than 50% of what we paid back, for a canvas so bad we're just throwing it away. Their printer might be fine for just a family photo, but I'd be really cautious what you print through them and I will never recommend them to anyone. (Trying to get our money back was also a pain, they often took days to answer an email and I would often have to email them at least once as a reminder to answer and the refund took almost ten days after two weeks of emailing them)
Watch for being overcharged at the end of your purchase! I attempted to use advertise specials more than once to order. The prices always jumped at the very end. I requested help via email, support ticket, and chat. Finally, the chat agent helped me get the advertised price (17.99 per print x 3 + 14.95 for shipping = 68.92) - UNTIL I received my receipt and the charge was 89.28 with NO explanation of the final charge being higher!
As a Digital Artist from England, making Pet portraits from peoples own photos, I send all my U.S. customer to E. C. P. Their quality and service has significantly improved over the past 2 years and I have confidence in continuing to send my orders there.
My Indian friend and I were able to observe a spectacular sunset display from my gazebo that he captured with his phone camera. It had no filters or special lens but the fiery-red color of the snow-covered mountain and the soft greens and browns of the valley in the foreground were captured perfectly. So i ordered a canvas print of it for him to take back to India to show his family how beautiful this area is, and it came out fantastically. It was not cropped or changed in any way, and the result was a perfect "view" that looked more like an oil painting than a photo. I have always wanted to get a canvas print but the cost was out of my reach, but this summer special made it very affordable. So now my friend has a beautiful treasure to show to his family when he returns home to India, and with the special discount coupon that came with it i was able to get one for myself too. Great job Easy Canvas Prints!
I have ordered 4 different times over 4 years. 2 orders were perfect. 1 order quality of image I supplied was bad but I was not aware of that. Got a full refund with no issues. 3 years later another canvas came in very dark. Customer service went out of their way to help me, they used their own resources to lighten the image and shipped a new canvas that was perfect. Not sure why the image originally came in so much darker than expected as file was directly from Getty Museum. But Customer Service was again outstanding. Worked with me and made sure I was happy with my canvas. That is Service!
I thought it would be cool looking, turned out I was right! I'm going to do this format with the pics that I believe need to be shown off, you never know when you're going to snap the perfect picture worth hanging on my living room walls. I am going to keep my house full of art, (capturing one of a kind shots need to be seen), I'll keep buying this canvas format, as long as you keep making them. See the transformation from a cool pic on your phone, to a beautiful piece of art hanging in your house……. Just try it you'll be AMAZED at what you have done. I'm Very very impressed
I've ordered several canvases from them and ordered a couple of gifts in different sizes using the same image, all were clear but a smaller one. I contacted customer services about the blurry canvas and they blew me off. They've most definitely lost a customer. Terrible customer service.
I am so totally impressed with this company that I will definitely use them again. This print of Venice came out so perfect. I'm even thinking of selling it online and having them reprinted for me. Look at the quality. There are items in that picture that I didn't even notice when I took the original picture and looked at it on my phone. I'm so excited to have this picture. They did such an excellent job. I totally recommend them for perfection. If you want a lifeline memory that you can hang on your wall, please use them!
I would advise against ordering from them. They ruined a christmas gift for a friend by sending someone else's photo to her. They didn't even apologize or care that they sent someone else's photo or bother to respond to my email. I had to call them to get them to resend the correct photo and they had an attitude about it, no apology or acknowledgment of this major embarrassing inconvenience. I told them I needed it expedited to make this right and of course it wasn't expedited. Stay away.
I ended up printing an image of a photo my boyfriend took of the NYC view on a job site and I then printed it in BW to go with our decor. It was done in time for his birthday and the day we got our keys to the new place. I definitely will be ordering again from you guys. Thank you.
Was super hesitant about ordering because the reviews were so split between great and terrible, but took a chance since they were significantly less expensive then other sites. They turned out so great! They look high quality. I love them!
I order 3 images & paid over $60 & can only use 1. They cut my pictures off & one of them is blurry. I called & they offered to fix it if I paid $10 per picture for shipping.
Don't waste your time, just go to CVS or Walgreens.
My son's memorial picture came out amazing, I love it!. Their customer service is also really good. The first one I received was damaged in shipping. I sent it back and called that day and received my replacement in a few days. Right before the holiday... Perfect. It feels so good to be able to see my beautiful baby boys smile
Answer: Disappointed in the quality of the picture. The colors were dull. My photo was bright and vivid.
Answer: The delivery time was under a week. I live in the country so everything takes a day longer than expected. I chose to have the art team evaluate the quality of the image before printing. They contacted me right away and the only delay there was me getting back to them. I talked with an artist on the phone about it and then it went out almost right away.
Answer: I'm not sure about yours but mine arrived exactly as it appeared in person. Maybe it's an option you selected accidentally?
Answer: I chose to have my image reviewed by the art team before printing. I took the photo on my phone and the 36 inch print came out looking good! I was able to talk with an artist on the phone to confirm the image quality before printing. This service was definitely worth the extra few dollars.
EasyCanvasPrints has a rating of 3.3 stars from 450 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EasyCanvasPrints most frequently mention great quality and fast delivery. EasyCanvasPrints ranks 11th among Art Prints sites.