EasyCanvasPrints

If you'd like to spend weeks communicating with their customer service, having them offer to minimally fix things but not do so without your response, then this might be the company for you. In all seriousness, I should've chosen another company. 2 of our canvas prints are ever so slightly crooked. The most egregious part is that we had an acrylic print made—and it was printed backwards! Completely useless. For a company to offer acrylics, you'd think they would know they needed to invert the image before printing. Ordered a metal print which was not the proper color. I paid for upgraded shipping ($25) hoping to finish a project with the ordered prints—I'm 2 weeks past the promised date and still don't have all of the items. I asked for a
Refund on shipping and was offered $4! Seriously! Find someplace else unless you want recouping your investment and fulfilling your order to become a full time job.

What I get was such a bad print it never could hang on a wall! After my complaint they want suddenly nothing know about their "Satisfaction Guarantee". Offering only a partly refund is not acceptable as this picture can be only trashed. Stay away from this company: to many bad reviews, bad customer service and not fulfilling their promises regarding the Satisfaction Warranty! Answering emails needs weeks! They believe obviously that you give up.

Buyer beware. Terrible laser printing onto canvass. Photo of my US Air Force Airman was received with red/pink streaks from the American flag bleeding into the white stripes of the flag. Terrible image. Kinda like your favorite white shirt ruined in the wash by a new red sock - now we see it's pink!. Company would not replace unless I agreed to pay for shipping of a yet unseen replacement. They didn't get it right the first time and want me to take the risk and pay for a second one. How about this company sending me an accurate image and product without color bleeds and prove you can get it right before asking for additional money. Bad business practice.

The portrait is of a wedding couple and their first kiss, The canvas print had their heads chopped off! Called customer service, and the representative immediately identified my problem. He told me at no cost they would reprint it into a portrait configuration instead of the landscape. I would only have to pay shipping of $9.99. I asked, "If you can see the problem looking at my order online, why didn't the company contact me for the approved correction or, simply correct it themselves?" I firmly believe Easy Canvas Prints should either reimburse me or provide me with a corrected print at no cost to me. This company is a good example of "BUYER BEWARE."

My canvas is blurry and looks like crap! Walmart is so much better! You get what you pay for! Cheap usually comes with low quality. I'll never use them again! My pic I posted is supposed to be a cow…but you can't tell

I had a printing issue with an acrylic print. I sent them a photo and they agreed that it was a production error. They apologized and then offered me an 80% refund for something that is trash. Sorry, we screwed up, but we'll keep 20% of your money and the shipping fees!

The color on my prints is more vibrant than the one I ordered from google. The only odd thing is the top wrap but you don't really see that. Nicely shipped but did think the shipping was a little pricey.

Received our canvas print from Easy Canvas Print for the first time and are disappointed in the quality. After putting the picture on the wall we immediately noticed rippling of the canvas in the top left and bottom left of the canvas. There is also visible indentations on the right side of the canvas. Seems like the canvas was not properly attached to the wood frame. We paid $75 dollars for this and are requesting either a replacement or our money back as it looks like poor craftsmanship. We've attached a picture so you can see. Would not recommend.

I recently ordered 4-20"x16" canvas for $14.99/canvas. Before I submitted my credit card, the detail description of the charges were very clear: price, tax and shipping. However, I received a credit card charge alert $27.80 more than displayed price on their web site. I emailed to customer service - no response. Called the next day, and spoke to a customer service agent who apologized for the error and promised me a credit within few business days. We will see if/when I get the credit.

I ordered a print for my daughters birthday on 5-6 or 5-7, my wife ordered two prints on 5-8.My wife got her prints to give our daughter for her Birthday, while I was told my single print would not arrive till we were at out daughters celebrating on 5-19...why so long...DO NOT order unless you do so three to four weeks ahead of when you want it by...disgusting service, never again...stay away

Don't be swayed by the low price - you get what you pay for! These "artisans" will print and frame whatever you send them. They don't notify you if your submission is low resolution. I paid $54.51, and they agreed to return $30.89 because the print was so blurry. So it cost me $23.62 to throw the item in the trash! Even CVS and Walgreens let you know if your print it too low resolution. Very disappointing.

They had an ad for a 30 by 40 on Facebook. Husband just passed n we wanted this badly.
When it arrived the photo was a complete Blur. Absolutely heart breaking. Why put an ad up foe 30 by 40 knowing a photo would be a blur?
Shame on you. ******* order #.

I used a coupon for a 30x40 canvas of one of our wedding pictures to hang in our bedroom. I was very nervous, but it was absolutely gorgeous. I plan to order the rest of the prints we want for our new house from them.

We ordered update pictures of our sons, and chose canvas. The results were very good. Quality and value of purchase was surprising. Would definitely recommend this service. Also delivered several days early.