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EasyCanvasPrints

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Canada
1 review
0 helpful votes
Follow Linda B.
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Shipping cost sky high
January 3, 2023

I live in Canada and I placed a few orders with Easy Canvas and was satisfied with the quality, pricing and shipping. Fast forward several months to the present, when I was updating information in anticipation of a large order. I was shocked to discover shipping costs had gone from under $20 to almost $80. I called the company and no explanation. Pay or go away as they didn't find it as alarming as I did even providing previous order numbers on invoice. Buyer beware, there are many other canvas printing businesses that are shipping internationally with minimal shipping charges so it makes me wonder why this company is charging so much!

Date of experience: January 3, 2023
Oregon
3 reviews
72 helpful votes
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Great Experience!
June 23, 2022

Creating my canvas photo collages was fast, easy and fun.
The price was unbeatable and the items arrived even faster than scheduled, very well packed and secured.
I am impressed by the quality of the photos printed on the canvases!
EasyCanvasPrints will always be my first and only choice for creating memories on prints and I highly recommend them!

Date of experience: June 23, 2022
New York
1 review
19 helpful votes
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Terrible to deal with.
January 13, 2020

Canvas came ripped box no sawtooth but holes where it should have been. Wrap all ripped inside so apparently sawtooth got knocked off and fell out of the box. I asked for a replacement and all I got was grief. After two weeks they said they would give me 20% back. Total for the canvas was $61.48. They sent $8 I told them to keep it. My advice go elsewhere this company is one of the worst I have ever dealt with.

Date of experience: January 13, 2020
Illinois
1 review
5 helpful votes
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100% Satisfied
December 10, 2020

I recently ordered 3 16x20 canvas prints as Christmas gifts during a flash sale without reading reviews. I then went to read reviews and was so worried about what I was going to receive! My canvases arrived today (5 days early) and I could not be more happy with them! I'm not sure why there are so many negative reviews. The picture was taken on an iPhone SE (not professionally done). I am so pleased and will be ordering more for myself. I know the recipients of these gifts are going to love them!

Date of experience: December 9, 2020
Luxembourg
1 review
0 helpful votes
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We have had several different types of prints done here over the years for our nonprofit organization. We are delighted and will return for more beautiful canvas prints. The service was of excellent quality, fast, and at a fair price.

Date of experience: November 25, 2020
New York
3 reviews
3 helpful votes
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Poor customer service, poor communication. No attempt to rectify problem without significant additional costs, which could have been easily avoided with better communication. Took a great shot that when transferred to canvas was too dark. Offered to "fix it" and reprint for costly shipping charge, or refund money minus "waste" cost - significant charge for material used for first ( too dark) print. Said it would be "awesome" after fix. So why not email me and suggest fix prior to first print and save a lot of money and aggravation? Attempting to communicate with customer service like riding a merry go round with no gold ring. Found their service to be unprofessional and very inferior to other print to canvas services available that provide communication with customer if they believe print can be improved with adjustment. Skip this service and seek out company with better professional photographic services. Save time, money and grief.

Date of experience: August 10, 2018
Michigan
1 review
0 helpful votes
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Beautiful job!
September 17, 2023

I thought I'd take a last minute chance to get a photo printed on canvas by your company for my Mom's birthday. I received it a day early, and it's gorgeous! I was really, really happy with the quality and will definitely use your company again!

Date of experience: September 15, 2023
North Carolina
1 review
1 helpful vote
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I'm a serious hobby photographer and occasionally have prints made for personal display, or gifts. I was skeptical because of the price, but it was so attractive i thought it was worth the risk. But, 1) I got my order in 7 days, and 2) it was perfect. I will absolutely order more prints in the future. The prices are actually comparable to the prices of standard paper prints from my local camera/photo store.

Date of experience: February 28, 2023
Illinois
1 review
3 helpful votes
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Don't waste your money with them. Do yourself a favor and pay a little more elsewhere. I just got off of the phone with " customer service " in reference to an order that I received today. One of the products is so blurry I would be embarrassed to gift it. Another is damaged ( scratched) from the hangar on the back of another. I ordered a total of 4 prints 2 of which were small and fine but the other 2 larger prints are the ones with the issues. I asked about quality control and was told that a human does not print OR wrap the items so they never see the finished product. So there were ( 4) finished products wrapped together with NOTHING separating them from one another. Again keep in mind there are metal hangars with teeth on the back of each item. The bottom line is I will never order anything from them again.

Date of experience: December 21, 2019
Georgia
2 reviews
0 helpful votes
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I submitted a picture of my granddaughter. It turned out AMAZING! My granddaughter thought it would not come out well. I told her to wait and see. She LOVES it! And she wants mine. I said 'NO', order your own. I know just where I am going to hang this. Thank you for your professional service! I will be back!

Date of experience: June 19, 2022
Canada
2 reviews
0 helpful votes
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Reliable customer service
December 5, 2021

On my first order, there were some photo errors and I was fully refunded. I still received two of my larger canvas orders at no charge. For the materials used and the affordability, I'm super glad I found Easy Canvas prints to order from. And I think the customer service representative was awesome!

Date of experience: December 5, 2021
Georgia
1 review
0 helpful votes
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Nice quality at an affordable price :)
November 21, 2021

I had 2 pictures put on canvas. One came back perfect! The other was nice, but part of the picture was cropped out. Probably my own fault. I'm sure I just didn't have it lined up good in the canvas area when ordering. I will use this company again :) the frog turned out great! The bottom of the flowers in the hummingbird picture was cut off, again, probably my fault.

Date of experience: November 20, 2021
Indiana
1 review
0 helpful votes
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Pixelated print
November 12, 2021

We've ordered from easy canvas before.and it was great. However the most recent order which is a Christmas gift is terrible in quality. It's pixelated, blurry, and pail in color. My mother's face is terribly blurry.

Date of experience: November 12, 2021
Michigan
1 review
5 helpful votes
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Horrible
June 26, 2017

I ordered a print of my daughter and was sent someone else's picture! I contacted the company and they told me to destroy that one and they'd reprint mine and send it out to me. When I questioned where my picture was they only stated that they told the customer to destroy it! Umm what?! So now some random stranger has a picture of my kid! Absolutely horrible way to handle it! They could have cared less that someone else had my print. As far as I know, at least 3 orders were screwed up during my experience with them. I will NEVER order anything from them ever again! They didn't even had the decency to expedite my order even after they learned it was a Father's Day gift and my husband had nothing because of their incompetence!

Date of experience: June 26, 2017
Ohio
1 review
2 helpful votes
Follow Stephanie F.
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If you are considered ordering fro here DO NOT DO IT! I REPEAT….DO NOT DO IT!
I ordered a large canvas print from a professional print to be displayed at my daughters wedding. First, the shipping is by no means quick although the ad steers you to believe it ships quickly….LIES! Secondly, the canvas is very low quality printing. Colors look nothing like the original print! But the real kicker here is….my Son In Laws head is chopped off but mirrored around the canvas along with an extra arm on the side. So I called customer service and the lady was an absolute TROLL! She could of given 2 rats behinds about the piece of crap they mailed me and proceeded to tell me they would send me a new for more money! I would not give this company one red cent EVER again. If you like crap work and horrific customer service, then this is your place. Otherwise….RUN! And then remind yourself, you get what you pay for! Cheaper is not BETTER!

Date of experience: August 9, 2023
Oregon
1 review
4 helpful votes
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I guess I should have checked reviews
August 13, 2021

My canvas arrived today and I could not wait to open it. The print itself was fine but the frame was broken on two of the four corners. This is not something I can fix so will not be able to use it as it does not sit straight enough to hang on the wall. Very disappointing.

Date of experience: August 13, 2021
North Dakota
1 review
1 helpful vote
Follow Amy K.
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The larger products (over 16 x 20) that I was able to hang after Christmas wrinkled up within a week of hanging them and look like trash. Another photo I was never able to hang from the start (I never took it out of the packaging) because there's a big spot on my daughter's tooth in the pic that was not even on the file I sent them (and they tried telling me I created that spot but I swear it's not on the file I sent). Customer service is a joke. They'll try blaming you for any issues, they'll tell you to send pictures of the defects, and then won't call or email you back regarding what their decision was on fixing the print (I had to call them 8 days after sending the defect photos, was told they would get back to me, and am still waiting for a response). This is the worst place you could get a canvas from. Trust the majority of these reviews. I know I wish I would have because I ended up with $200 of trash. If I could choose a rating of less than 1 I would.

Date of experience: January 3, 2019
Kentucky
1 review
4 helpful votes
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After reading the reviews I was kind of hesitant about using this company. But after talking to a friend that has purchased six canvases and they all turned out great, I decided to give it a try, and I'm glad I did. I had three canvases made and I absolutely love them! Don't feed into the negative reviews. I will be ordering from this company again! And they also arrived 4 days early!

Date of experience: May 28, 2020
Washington
1 review
0 helpful votes
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Not happy!
June 24, 2022

I was very Disappointed in the quality of my canvas picture. It was extremely blurry. Also there was a One inch white stripe across the bottom of the picture, NOT wrapped under. If they were not able to make that size without being blurry they should have told me. It looks terrible and I feel like I wasted $58.00. They asked for this review, now let's see if they will make it right.

Date of experience: June 24, 2022
California
1 review
0 helpful votes
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I found the site easy to use. The print appeared just as I designed it. Colors were brilliant. I do colorful abstract images and made sure I used the Adobe 1998 color setting to achieve it. For photos you might use a color setting more appropriate for that medium. This setting one can change in Photoshop under the Edit menu. Anyway I was pleased with the outcome. I ordered another I am waiting for now.

Date of experience: July 2, 2022

Overview

EasyCanvasPrints has a rating of 3.3 stars from 450 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EasyCanvasPrints most frequently mention great quality and fast delivery. EasyCanvasPrints ranks 11th among Art Prints sites.

service
211
value
214
shipping
215
returns
86
quality
207
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