I uploaded a high resolution tiff file of a picture I wanted to have enlarged. The company never contacted me to inform me that the picture would be all pixelated. I was thoroughly disappointed. They did refund the cost but not shipping. I told them that they need to inform the customer if the quality would be so bad. They had all my information from the order including how to contact me by phone. Remember I sent a high quality tiff file. I can't imagine how bad it would look with a jpeg quality image. I am now trying another supplier to see how it goes.
I ordered two 16 X 20 canvas prints which were to be framed and preserved. They arrived unframed, with no explanation or refund for the 70 dollars I paid for framing. Do not buy from this company!
Easy to use website. Photo quality is great and it shipped quickly. Mounting hardware made hanging the canvas easy. No complaints here. I just ordered 10 more!
I think it turned out very nice! Looks good on our family picture wall. This is my tenth picture I have purchased from you because they are a great value,
I talked to Richard & Matt today & really needed their advice on 2 different pics I sent in to be enlarged.
They were both SO HELPFUL & CONSIDERATE! I was very unsure of how the enlargement would look & they both spent alot of time w/me on the phone helping me to be able to see it in my eyes! I'm anxiously awaiting the finished product!
The Proof looks so good!
Thanks to both of you for your awesome help today!
I ordered some canvas prints from my wedding. The customer service is great. I received a couple free 11x14 prints and went to order them. I got all the way to the end to find out that it was 17.99 for shipping for 1-11x14 when I just paid $22 for 7 pictures! This is where they make uo their money for the "free" picture. Very dissapointing! I can see paying 5-6 bucks for this and wouldn't have an issue. I know how much things cost to ship. You really should change the shipping costs!
STAY AWAY! Deserved no stars but wouldn't let me. Placed a large order the photos I put on the website looked fine but when I received them they were cropped so high you couldn't see the whole picture. Called customer service they proceeded to tell me that they printed what I sent them. I sent a screen shot of how it looked on the website and they told me that I just did that today and that wasn't what was sent to them. Calling me a liar? When I cropped none of my photos and they told me I did! Wouldn't refund me for the full amount. Definitely don't take your work here anyone else has got to be better.
Ordered 3 16"x24" canvas prints and they were made really quickly and arrived quicker than we expected. The printing quality is great and the quality of the canvas folding and edges are great. We couldn't be happier! Will order from them again next time.
My friends just had their 57th anniversary recently and posted a black and white photo on Facebook. I enhanced the downloaded photo and colorized it. I set it to Easycanvas and they did a great job. I'm extremely happy and I'm sure my friends will be as well.
I ordered 8 canvas prints for Christmas presents and kept my fingers crossed that they would arrive in time. Happily, they arrived much sooner than expected and are beautiful! I will be back!
I ordered a canvass for my friends 25th birthday on Monday 19th and paid £15 for a fast delivery to arrive on Friday 23rd and it still has not arrived. I have sent three emails and have not received 1 back. I'm a disgusted at the service and will not be using them again
They got my order confused with someone else's and put a hold on the whole order. After nearly a month I called them and they wouldn't even refund the shipping. I canceled my entire order. Terrible service.
Quality is horrible. I uploaded professional grade images but received horrible pixalated canvas prints. I uploaded the exact same images again and I spoke with customer care representative and they reviewed the images and said the images looked awesome and not sure why the previous order printed that way and that they would reprint them and send them back out to me. Thought that was great until they wanted to charge me for price of shipping again. Why should I have to pay for shipping on a product that I already paid for but received unusable canvas prints? They should cover the price of shipping to fix their mistake.
I use them for family group and office photos and have never been disappointed. High quality and beautifully created displays are always the result delivered.
DO NOT ORDER FROM HERE! Quality is poor, price is good, but not worth it, better to pay more and be happy with your picture, then order from this site. After speaking with a rep. About my order, there was no compensation and couldn't do anything for me! Will never order from here again!
As usual, easy canvas prints provided excellent quality product, for a great price! This ended up being a gift from a family member to a significant other. Sentimental, and priceless!
I ordered December 6th for my wife's Christmas, come Christmas Day my wife had no gift. When I called all they said was they showed nothing in their end, but my American Express sure had the charge on it! The rep was very nice but my wife got no Christmas gift at Christmas and its my fault for ordering from this company. So I guess I will be heading to the mall to replace what I never got! DO NOT COUNT ON THESE PEOPLE TO DELIVER! When calling they could not give care any less.
I placed an order for a color picture and they sent me someone else's order. When I called to complain the said they would replace it and have it delivered by June 30,2021, but after I questioned them further they blamed the shipper, but when I spoke to FedEx I was told although Easy Canvas Prints created a shipping label they never shipped the product. When I confronted them with this information they hung up on me and when I called back asking to speak with someone in management they refused and told me they did not have any contact information for management. What a bunch of BS! No Customer Service and no ethics in business! BEWARE OF DOING BUSINESS WITH EASY CANVAS PRINTS. Lastly, I requested refund and challenged the charge based on the fact they failed to deliver as promised!
They are sending Spam emails from different email address everyday, and there is no way to unsubscribe them or stop them. This is very frustrating! Please do not support such a terrible business.
Have used them many times but this one was wrinkled. Called in for a replacement. They are reprinting and shipping another one. Should have been caught before it went out
Answer: Disappointed in the quality of the picture. The colors were dull. My photo was bright and vivid.
Answer: The delivery time was under a week. I live in the country so everything takes a day longer than expected. I chose to have the art team evaluate the quality of the image before printing. They contacted me right away and the only delay there was me getting back to them. I talked with an artist on the phone about it and then it went out almost right away.
Answer: I'm not sure about yours but mine arrived exactly as it appeared in person. Maybe it's an option you selected accidentally?
Answer: I chose to have my image reviewed by the art team before printing. I took the photo on my phone and the 36 inch print came out looking good! I was able to talk with an artist on the phone to confirm the image quality before printing. This service was definitely worth the extra few dollars.
EasyCanvasPrints has a rating of 3.3 stars from 450 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EasyCanvasPrints most frequently mention great quality and fast delivery. EasyCanvasPrints ranks 10th among Art Prints sites.