Dylan Queen has a rating of 3 stars from 92 reviews, indicating that most customers are generally dissatisfied with their purchases. Dylan Queen ranks 175th among Prom Dresses sites.
DO NOT use dylanqueen.
Dress arrived, arms too small to even try on.
Tried for refund - they asked for picture - sent one that clearly shows too small against UK standard size.
They are doing nothing so £116 loss.
Also just had £28 pound bill from TNT.
Should be 0 stars
I chose this dress to wear to an awards ceremony. It arrived in time and was exactly as pictured. The dress fitted me as expected. The dress looked lovely and I received many comments. Thank you very much. Your service and delivery was excellent. I will certainly purchase from you again in the future.
This dress is perfect. Looks great, well done and fabric is so nice. Good to wear on many occasions, goes well with any color. My first time ordering a formal dress online. I was worried that the dress wouldn't come in on time since i order the dress almost 2 weeks before my event. I was even more worried that the dress wouldn't fit. The dress came in on time and fits like a glove. It was beautiful and it wasn't too expensive. So love shopping online now!
DylanQueen was so easy to use. And the oder was very quickly to arrived. I got my dress and it looks very nice, GREAT service!
Got my daughter's prom dress and we LOVE IT! They have a great selection of dresses and shipping was fast(one week!). Thank you for a job well done. We even got it 1 day early. We love it, it is going be perfect for her!
After some pointless apology they offered me a 20% refund which i reluctantly accepted after finding them so rude and difficult to deal with. After paying £135, my refund amounted to £9! Someone somewhere is struggling with their maths.
AGAIN - DO NOT USE THIS COMPANY! Terrible quality, cheap rubbish dresses and AWFUL customer service
Dear customer,
Thank you for sharing your experience with us. You may not ordered from us, you may purchased from dylanqueen.co.uk, a similar site that use our trademark DylanQueen, please check again. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies.
Please sent us your email or contact our customer service and we will try our best to help you out.
DylanQueen.com after-sale service team.
We like this dress and would like it for my grandaughter to be a bridsmaid but is it possible ti have royal blue bows were the wehite ones are round the waist. Anyone know it?
Dress is absolutely stunning and well-made. Beautiful details and size fits perfectly. I highly recommend it to everybody who loves gorgeous dresses.
Vraiment un bon service, la robe est venu très rapidement et est absolument magnifique. Je ai ajouté 3 cm dans chaque mesure et la robe venu comme un ajustement parfait. Robe venu en très bon état.
My dress is very wonderful and appropriate size. This dress is amazing and so elegant. I recently wore it to a wedding and it sparkled through out. It was a fitted dress that flowed behind me.
I'm so impressed with the dress it fits nicely looks lovely on and got delivered to me within 2.5 weeks which is a great stress relived. And I like the way it's comfortable on and it isn't heavy. I was concerned about ordering from an over seas company at first. So happy with my product and i would recommend this site to anyone :)
Super shopping I love it!
Relatively quick sending the best of the best!
I received my dress 7 days after my order, I am very happy the dress was even more beautiful than I imagined... I highly recommend the site both for its speed and the quality of the dress, I have customized the fact and it's perfect.
Beautiful dress. Shipped very fast, two weeks. Had to pay DHL extra fees. Fabric is ok, love it!
Hi i am purchasing this as a bridesmaids dress, when i receive it, if it is the right colour, fit and style am i able to purchase 3 more of this dress (in different sizes) at the 75% off sale price. As by the time i receive the dress to have a look at it the sale will have ended. Thank you.
The dress was delivered earlier than I expected in good condition. All items are rock-solid and value for price. The delivery has been prompt. Thank you Dylanqueen for your outstanding performance. You can Lots of sales and you can almost find everything for your needs for cheep. Highly Recommend this site.
I was really impressed with the quality, this was my first purchase from this website. A good friend who is good at sewing also commented on the quality of the dress. I will buy again, and will also recommend to friends and family for special occasions.
Beautiful dress at an affordable price My new dress is absolutely beautiful and very flattering. I'd like to recommend it to many other people who are in search of a beautiful dress at an affordable price.
I received my dress in the mail today and it fits perfectly! The sewing is well done. Great value and I am very impressed with the service, whenever I had a query about the status of my dress it was answered very promptly and efficiently. I would definitely buy again.
I received this dress last week and it is a great fit. This is the second dress I have ordered from here and have been very pleased with both. Perfect fit - true to size - excellent quality - beautiful material - exactly what I was looking for. Looking forward to wearing it during the occasion.
Answer: Heed the warnings! Do not believe any of their promises!
Answer: No you cannot contact them by phone... major red flag!
DylanQueen.com as a professional women's clothing online retailer, we have plenty of wedding dresses, prom dresses, evening dresses, shoes, handbags and other women's clothing, including dress, skirts and pants etc. All of those goods purchased in lowest price. Welcome!
Dear customer,
Thank you for sharing your experience with us. You may not ordered from us, you may purchased from dylanqueen.co.uk, a similar site that use our trademark DylanQueen, please check again. Our goal here is to exceed our customer's expectations during each shopping. We regret to hear that we did not meet your expectations in terms of product quality and customer services and extend our sincere apologies.
Please sent us your email or contact our customer service and we will try our best to help you out.
DylanQueen.com after-sale service team.