Dylan Queen UK has a rating of 2.43 stars from 623 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Dylan Queen UK most frequently mention customer service, prom dress, and poor quality problems. Dylan Queen UK ranks 44th among Wedding Dresses sites.
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So after seeing all the bad reviews I went into meltdown as a bride to be in 3 weeks. Yes the dress came from China. I'm size 12 but with different waist measurements so chose custom made. The dress is absolutely gorgeous all stiching and sizing where perfection. I'm based in the UK dress came in couple of weeks so very quickly. Thank you Dylan queen I would highly recommend you. Amd you don't deserve the negative reviews being left x
I ordered a dress for my granddaughter's wedding in September. After thinking about it for a few hours (maybe 3 at the most) I decided the dress would be too hot for an outside wedding. I emailed DylanQueen and canceled my order. I received an email saying I would only get shipping cost and 80% of dress cost refunded. Ridiculous!
The dress arrived lovely. However the delivery company (TNT) also provided me with an ADDITIONAL invoice for over £24!. Customs are looking at imports from China and charging you. Spoke to TNT who confirmed that they have to pay the Government so they can deliver it. So you have to pay them :(
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http://t.co/AEo2ct4hmU is a mainland China based fraudulent retailer selling awful dresses of low quality.Our mission is to steal your money