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DressWE
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DressWE

dresswe.com
Saudi Arabia
1 review
6 helpful votes
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Disgusting service!
October 14, 2015

I am extremely upset as I made numerous attempts to contact them through messages and emails and they still have not responded! My wear date is in 3 days and I still do not have the dress... and like someone else's complaint, my account says shipped but no other info or updates. This company needs to be stopped. They took my money and did not give me the dress... I will never buy their $#*! again! I only wish I had done a bit more research in the beginning about this company so I could have avoided the mistake of buying from them! Do not buy!

Date of experience: October 11, 2015
Summer Y. DressWE Rep
over a year old

Dear Tara,
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We are so sorry that we didn't meet your expectations.
Our representative has emailed you about your order, please kindly pay attention to your mail box and send a reply. If you have any other questions, please feel free to let us know at info@dresswe.com or service@dresswe.com.
Best regards,
Dresswe Team

Texas
1 review
1 helpful vote
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Nowadays, I have developed a liking for shopping online. A couple of days ago I visited dresswe.com and came across cute handbag that matches well with most of my dresses. I ordered for it and the shipment was easy and fast. Their prices are fair. Their customer care services are very friendly. Will surely shop again at dresswe.com.

Date of experience: March 26, 2014
Michigan
3 reviews
2 helpful votes
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The dress which I ordered over two weeks ago finally arrived with a three day delay due to delivery complications caused by the lack of an email to advise me that the item had been shipped. The dress is ridiculously tiny for a "small," which is the size which I normally order in most catalogues. I have been trying for the past two days to email the company so that I might return the dress. There has been no response. I finally located the phone number on this review site and will try to call as soon as possible. I am really infuriated at this shabby treatment.

Date of experience: October 31, 2014
Summer Y. DressWE Rep
over a year old

Dear Halina:
I’m so sorry for replying you late and for the trouble you have met. Could you give me your order number so that I can check it for you? If you can send me some photos, I will be more grateful.
If you have any questions, please write to me here:service@dresswe.com or info@dresswe.com
May you have a nice day!
Dresswe

Missouri
1 review
7 helpful votes
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Finally got a partial refund!
June 13, 2018
Updated review

I was just given a partial refund for the dress I purchased several months ago. Shipping was very costly though, as I had to send it all the way back to China. Honestly, the dress was pretty and seemed well made but came too late for my event and the returning of it has been an ordeal. I was asked to give a more positive review by the company- this is simply an honest one for fellow shoppers.

Date of experience: June 13, 2018

Getting the run around!
April 17, 2018
Previous review

My order number is 255261. I have given it to you all in an email. I have given you the reason for wanting to return it in an email. I have done all the requirements and only when I wrote a review have I gotten any response... but still not any information as to how to get it returned and my money back.

Date of experience: April 17, 2018

Dress took so long to get to me that I missed the deadline and had to get another. I sent an email to cancel the order but got ignored. Now, the dress is here but I no longer need it and I have been struggling to get any response as to instructions to return it. I wish I had read more reviews before I tried this company! Seeing this as a common theme.:-(

Date of experience: April 11, 2018
New York
1 review
10 helpful votes
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I ordered dress and gloves Feb 5th 2015. One months later, I still had no dress. I wrote so many e-mail to customer service, but no answer. I finally got e-mail them two weeks later and they told me because of chinese holiday. Okay. I am not chinese. How I supposed to know when is chinese holiday and the holiday effects for shipping time? The website NEVER mentioned about chinese holiday. I complained to them, of course. Then Jackie who work as a customer service decided to give me only 7$ discount late shipping time. It was a month ago. I still have not seen money back in my account and I still do not have the dress. Today is almost end of March. I was supposed to wear this dress for the event.
But, my event day messed up because I had nothing to wear. I hope at least quality is good. But I heard so many bad review from this company. I have been online shopping long time,, but this company has horrible horrible customer service. PLEASE BE CAREFUL before spend your money

Date of experience: March 30, 2015
Summer Y. DressWE Rep
over a year old

Dear Rika:

Thanks for your review. I’m so sorry for your displeasure in this shopping. Could you give me your order number so that i can check it for you?
If you have any questions, please write to me here: info@dresswe.com or service@dresswe.com

Have a nice day!
Dresswe.com

California
2 reviews
8 helpful votes
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Very nice dresses
October 1, 2015

Easy to order. Dress chart is exact. If you give the right measurements you will get the dress as you ordered. Very nice customer service. Obviously overseas purchase so response time was actually very quick. Dresses came when expected and were actually very nice.
One that was all sequins was a poor choice on my part. It looked cheesy... the other was actually a very well made dress.

Date of experience: September 28, 2015
GB
1 review
4 helpful votes
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Please stay away from this website. I have paid for my order, but still i haven't received my dress. Like any chinese company, they're quick to take the money and they never deliver. I emailed them several times, but i had nothing back from them.

Date of experience: March 22, 2014
Summer Y. DressWE Rep
over a year old

Hi Chris,

Could you please let me know your order number? And when did you make the order?
If you are ordering some wedding & occasion dresses, that do takes days to make the order. Coz we are tailor by order, so please be patient for that.

Thank you for your feedback.
Dresswe team

Nebraska
1 review
0 helpful votes
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I ordered a dress from dress w+e for homecoming. I liked how I could choose the color I wanted and my mom liked the price even more. I was slightly annoyed that it took 2 weeks to ship, but I was happy when it came. The shipping was $20! The dress went all the way down to my shins! Luckily my grandma was able to alter it. I ordered a size 4 even though I'm usually a 2 in case it ran small, which it didn't. The color was outstanding as well as the beading (although 2 beads had already fallen off when the dress arrived). It also bothered me how there was extra beading not shown in the original pictures. I probably wouldn't order from this website again because of the odd things that went wrong.

Date of experience: September 12, 2014
Illinois
1 review
7 helpful votes
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All of their good reviews are written by the site. This online store is AWFUL. My mother ordered my prom dress almost 2 months ago. They said it would be here April 22nd and over a week later it still isn't here. This is a scam. They don't even deserve the 1 rating I have to give. Please don't waste your money on this $#*! website. T

Date of experience: April 7, 2015
Summer Y. DressWE Rep
over a year old

Dear Skilar:
Thanks for your review. I’m so sorry for your displeasure in this shopping. Could you give me your order number so that i can check it for you?
If you have any questions, please write to me here: info@dresswe.com or service@dresswe.com
Have a nice day!
Dresswe.com

Ohio
1 review
3 helpful votes
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I received my dress last week and immediately tried it on. It fit poorly and I have sent 3 emails to them to return the dress but have not gotten a response. There is also a dependency between what I paid for the dress and the invoice amount. (which was half of what I was billed)

Their website or packing materials have no return instructions whatsoever.

Date of experience: April 8, 2014
Summer Y. DressWE Rep
over a year old

My dear friend:
Could you give me your order number so that we can check it for you. We will solve your problem as soon as possible. Wait for your reply.
You may write to me here: service@dresswe.com or info@dresswe.com.
I will make sure that our service manager contacts you for details.
Thank you so much for your feedback.
Dresswe

Japan
1 review
1 helpful vote
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Gorgeous dress
December 16, 2014

Gorgeous dress. Alright service.The sizing chart didn't help too much. The dress I ordered had the exact measurements I needed but it turned out to be way too small. Also the dress came a day late. Besides that, the dress is gorgeous and the sellers were quick with refunding.

Date of experience: December 16, 2014
New Jersey
1 review
5 helpful votes
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I bought a prom dress from this site, and when I go the dress it was completely different from the picture. In order to return it you have to send pictures to persuade them. I suggest NOT to buy from them.

Date of experience: April 2, 2015
Summer Y. DressWE Rep
over a year old

Dear Chelsea:
Thanks for your review. I’m so sorry for your displeasure in this shopping. Could you give me your order number so that i can check it for you?
If you have any questions, please write to me here: info@dresswe.com or service@dresswe.com
Have a nice day!
Dresswe.com

KR
1 review
0 helpful votes
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It is truly a perfect site. There are so much more design and fashion products. They have some of the lately fashions at affordable prices. When I showed my friend the dress ordered from here, they thought it was amazing. I'm so happy with this shopping!

Date of experience: July 26, 2014
Kenya
1 review
0 helpful votes
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In love!
September 20, 2018

I ordered my birthday dress here after a friend recommended it and wow! The fitting is amazing. I received so many compliments, am definitely ordering more dresses from the website.

Date of experience: September 18, 2018
Colombia
2 reviews
5 helpful votes
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It was delivered more quickly then even expected. Dresswe knows that these packages are important and sends them with care, packaged very well. The dress is absolutely beautiful and exactly what it looks like in the picture. I ordered it too big expecting to need it altered anyway but I can't wait to wear it on my special day.

Date of experience: December 28, 2015
Texas
1 review
1 helpful vote
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AMAZING!
February 17, 2017

It was my first time ordering from this site, and I have to say I am impressed. My friend recommended it to me saying the button-down shirts were well made and made him look "fancy". He is always looking sharp, so of course I believed him. It might seem a little expensive, but they are definitely worth it. My shirt arrived just in time for a ceremony I had to attend. I received many compliments on how well my outfit looked. I felt full of confidence, and really enjoyed that evening.

Date of experience: February 15, 2017
Ukraine
1 review
2 helpful votes
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Great site!
September 28, 2017

Initially introduced to dresswe by a close friend of mine, I have grown fond of this place. I am not a person that is easily pleased, but thanks to the massive selection available here I always manage to find something for me. When I dont, customer support is always there ready to assist me.Not only that, but shipping is very fast. This dress arrived a lot sooner than I anticipated and was glad to get it early as I had time to try it on. Great site!

Date of experience: September 27, 2017
Switzerland
1 review
0 helpful votes
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I like dresswe
March 23, 2017

I've already ordered several dresses at Dresswe. This because I am something bigger woman and still worthy on elegant clothes.
I have some dresses from Dresswe changed the design to my at my specifically wishes through Dresswe (without extra charge!).
I recommend this site for women like me. The clothes fit, the quality of fabrics and workmanship is super. The communication with Dresswe also works very well. Great quality and it does not even last a month until you hold the dress in hands. I will continue to make dresses at Dresswe to my mass according to my wishes.

Date of experience: March 21, 2017
Poland
1 review
0 helpful votes
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Thank you Dresswe
March 14, 2017

Received the dress last night. The color was perfect. I ordered two sizes larger because I was not sure about ordering the a smaller size. Rather be safe than sorry. But I am happy with the dress and my daughter is very excited about wearing it at her birthday celebration. Will add photo after the event.

Date of experience: March 12, 2017
Spain
1 review
0 helpful votes
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I was really nervous before making an order, not knowing what to expect. Especially having to purchase it in a larger size (22). I choose the colour white. Wonderful! Very beautiful. The dress is really well made. Exactly the same as buying a dress from a local store. The stitching with fine workmanship and the rushing is simply amazing. I would definitely purchase from this site again. If you are nervous about buying from here, don't be!

Date of experience: November 7, 2014

Overview

DressWE has a rating of 3.3 stars from 456 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DressWE most frequently mention good quality, fast delivery and online shopping. DressWE ranks 175th among Prom Dresses sites.

service
83
value
79
shipping
82
returns
53
quality
82