I ordered a dress from dresswe for my graduation party. The time of processing was as mentioned on the website and the shipping wad really fast, much faster than expected which is great. But there's one thing. The dress was about 1-1.5 sizes smaller than what I have ordered. It fit since there was no zipper in thr dress I ordered but beware when ordering. Just prder a size or 2 greater than your measurements. Overall great experience.
I have never ordered a custom made dress online!
It came and it fit perfectly! I will never buy my ball gowns anywhere else!
The workmanship was fantastic. The service was great, No complaints here at all.
From the time I first round dresswe to placing my order and it arriving it was all very pleasant. I asked a few questions before ordering and requested some changes be made to the 1 dress which they did for me. Yumi was my contact who answered every question I had quite promptly! I will happily do business with dresswe again..
Big liars be careful people i ordered dress from them and oh my god its totally different than the photo that they posted on line very bad material low skills hands and i send so many emails to tell them I'm so disappointed with my purchase and they said ok send us photos i did and then they said ok you can purchase something else and we will give you discount i was happy and i said how i can return the old dress and they said you misunderstood us we can't get it back but you can buy something else and we will give you discount hell no i got my lesson i will never order any thing from them i threw the dress away very bad experience.
Do NOT order from this company unless you are 100% sure about what you are buying. I bought an it me from them that cam in looking cheap. I asked to return the item. They offered me 40% of what I paid. Their return policy says NOTHING about this. We are on round number 4 and they have upped it to 50%
Do not buy here.
Hi,
So sorry to hear your problems.
I could see our representative is contacting you through paypal, please don't worry about it and any other questions, please feel free to let me know at ninfo@dresswe.com. Have a nice day.
Ladies, please do not waste your money purchasing items from this company, I ordered 3 pairs of sandals and wanted to exchange them. I sent quite a few emails to 'customer service' and have yet to receive a response. This company is the worst, disregard my 1 star rating, there is no rating applicable to this company.
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We are so sorry that we didn't meet your expectations. Would you please let me know your order number or the email address you registered on our site? We will try our best to solve your questions. If you have any other questions, please feel free to let us know at info@dresswe.com or service@dresswe.com.
Best regards,
Dresswe Team
I like dresswe.com because their services were outstanding and the customer support team were ready to help me. There was this dress i have always wanted to buy and i couldn't find it on other websites except dresswe. I would recommend this site for anyone who wants to buy quality dresses, they also have a huge variety of wedding dresses to make your dreams come true.
I ordered the Blazer and very happy with this purchase. I ordered the color white and it looks great, fits well, and the material is very good. My Mom, sister, and cousin all liked the Blazer that I recommended to them on this website. They were very happy because there were many things to buy at a reasonable price. I had a lot compliments on the Blazer, so I wanted to order different colors but it was out of stock. Please let me know when it is available again. Thank you!
My daughter absolutely love this gown. The fit is great and this will be a very original gown at her prom this year. I was very pleased at how fast my order was processed and shipped. I am thankful also that the website included measurements for a perfect fit of this gown. Very happy with the speedy delivery, the fact that this gown was shipped from China and made it to Iowa so quickly was fantastic. Thank you dresswe for offering such a wonderful elegant plus size gown at such a great low price for a single mother of 3 to afford. I will definitely search for prom gowns from this company first before anywhere else. Thank you.
So my sister in law was getting married and my wife was telling me that I should get a new suit. She recommended this suit (which was the one where they were checking for wedding dresses), so I ordered a suit. The package not only had come in time but the suit was pretty cool, the quality of the fabric is amazing, and I got some compliments on the suit. I absolutely recommend this site.
The dress I ordered is great. I'm so glad that I ordered it. Thank you very much for the fast delivery. This dress is by far the best piece in my wardrobe. I highly recommend this dress every woman who wants to wear something extraordinary.
Good purchased & cost.
I have learned never to compromise on quality. Last summer was my big day. I marked the end of a youthful life. I wanted the best wedding gown for my princes. I ran to this site for the dress. I was actually directed by a friend of my girlfriend (wife at the moment). It worked out I got the dress delivered earlier as we had ordered earlier knowing in case of delays or failed deliveries we were supposed to have enough time to buy another dress. My wife's friend had assured us that she knew this site. When the dress came, we checked and it was as it was in the picture on display on the site. It also fitted her well. The long story short, I am a married man and we sold off the dress for almost the same amount we had. This site is amazing.
Beautiful dress! I was so scared to buy online my wedding dress but it was a great choice! The dress, in reality, looks exactly like on the pictures. The material doesn't look cheap at all. No one believes me when I tell people how much I paid for the dress. I ordered size 8 because I was afraid that if the dress will not meet my expectations and will be made-to-order I would not be able to return it. Now I regret a little bit because the dress is perfect and I would need to do some changes on my own, as it is a little bit loose at the back. I would recommend to anyone to buy dresses from this website!
I bought a dress for an upcoming wedding. When it arrived I was not satisfied with the quality and wanted to get a refund per their 100% satisfaction guarantee.
I contacted them through the contact information on the website requesting return information. The dress was delivered on 2/7/2014 and I requested the return information on 2/9/2014.
First they wanted photos of the dress. I explained that quality is relative and what may pass as quality to them may not be quality for another. I replied that I still wanted the return information. After many back and forth messages they finally sent a message stating that it would cost too much to return the dress so I should essentially give up. I then stated that I knew there would be costs involved in sending the dress back and I still wanted return information on 2/16/2014.
Since then I have not heard back from them. They are now ignoring me.
Posted for my wife
2/21/2015 - As requested by Dresswe the order number - *******
Dear William,
Thanks for your reviews. I’m so sorry for your displeasure in this shopping. Could you give me your order number so that i can check it for you?
If you have any questions, please write to me here: info@dresswe.com or service@dresswe.com
Have a nice day!
Dresswe.com
I purchased a dress and it arrived promptly. Before I made my purchase I checked their return policy. They guaranteed full refund if not 100% satisfied. The fabric on the dress was different to the material that was used. It looked good on me, but not great. After three emails telling the customer service that I wanted to return the dress I got my first response. They wanted me to take photos and show them why I wanted to return the dress? Then they suggested that it will be too expensive for me to return the item and pay the mailing costs. They have now sent me an email telling me that they will only return 50% of my money, because they took such a long time making the dress. They have never sent the return address information. I suggest that unless you are prepared to buy a dress unseen or tried on, do not buy anything from this company. They have no intentions of even returning your money. Note: there is no customer reviews on their site.
My dress is amazing good price + good quality, highly recommended it.the only note that i had is, better to get one size smaller than your actual size i get size 16 but looks little bit fuzzy. Hope i get size 14 instead. But it looks gorgeous on me as all my family and friends said.
I have made two purchases at dresswe and I am really happy with them. The items were exactly as advertised and of good quality. The shipping however was alot longer than expected both by EMS and by the ordinary postal system. If you are in a hurry I would recommend you try DHL. The customer service was also prompt and excellent.
F you are like me and love clothing, you will simply marry this site! I feel like a kid in a candy store when I visit dresswe to browse, and even more so when it's time to purchase something. This particular dress is my 3rd purchase from here, and has met my every expectation just like the other two dresses; shipping was very quick and customer support was always eager to help. My tip to you is to always look at the measurements before you buy so you don't run into problems.
Took a long time for the dress to ship (almost a month). Dress is too big and they are in no way making this return easy. Have emailed 3 times for the return instructions and they keep asking for pictures? Of a dress that is too big? Do your self a favor and order somewhere else where returns are easier. I can already tell this is going to involve a paypal dispute.
My dear friend:
I'm so sorry for the problem you have met. Could you give me your order number so that I can check it for you. I will reply to you as soon as possible.
Moreover, please give me the photos of your dress.
You can also write me here: service@dresswe.com or info@dresswe.com.
Our sales manager will contact you.
Thank you for your feedback.
Dresswe
Love the dress measure yourself and pick your size according to your measurements your dress will fit you perfectly. I order it in the Champagne and absolutely Love it. It's beautiful made well and design is fabulous. Dress takes time to make they gave me a time frame as to when it be deliver and they follow through. Very happy with the entire experience.
Thank you
Answer: Dear Sarah, Thanks for your question here. I have informed your questions to our representatives and you will get a reply shortly. If you have any other questions, please directly contact us at service@dresswe.com or info@dresswe.com. Have a nice day. Best regards, Dresswe Team
Answer: Hi, Nadine, Glad to hear from you. Very sorry to reply so late. Yes, it will showing a different address information when you choose to pay with west union, but please take it easy, it doesn't matter.we can accept your order and your payment.If you have a paypal account, we suggest you pay with it, believe it will give you a more security guarantee. If you have any questions please send email to info@dresswe.com or service@dresswe.com, Have a nice day! Dresswe.com
Answer: Unfortunately, I would replace the dress today. I ordered a few dresses two months before prom, and received only one, and the quality was low. I hit a brick wall trying to communicate with 'Susan' in China. And, if you do receive it late, it is difficult and expensive to return it. Good Luck.
Answer: Hi, Kenya, If you give me your order No., We will give you an affirmatory answer. Yes, It depends on the shipping method you chose will take from 5 days to over 2 weeks. Have a good day! Dresswe.com
Answer: Dear Karen, Thanks for your question here. If you want to order from our site. Our suggestion is that you should refer to our size chart so that everything would be fine. If you are not sure about it, you could also go to our live chatn and our representative would give you suggestions, Any other questions, please feel free to let us know at service@dresswe.com or info@dresswe.com. Have a nice day. Best regards, Dresswe Team
Answer: Dear Skey, Thanks for your question here. We have a huge amount customers around the world and they alol speak highly of us. If you want to order, I suggest you choose the size according to our size chart. Of course, we could make the dress according to your requirements, just fill in your requirements when you are placing your order. Thanks. If you urgently need the items, we suggest you use the fastest shipping. Any other questions, please feel free to let us know at service@dresswe.com or info@dresswe.com. Have a nice day. Best regards, Dresswe Team
Answer: Dear Peg, Anything about placing an order you can contact us at 86-29-82016892, or you can send an email to info@dresswe.com or service@dresswe.com Have a nice day, Dresswe.com.
Answer: Hi, dear friend, Thanks for your question here. All the dresses are made in good quality. As for the size, please kindly check our size chart before any order is made. Any other questions, please feel free to let us know at service@dresswe.com or info@dresswe.com. Have a nice day. Best regards, Dresswe Team
Answer: Hi, dear friend, Thanks for your question. Yes, that is possible if we haven't shipped your order. If you have any other questions, please directly contact us at service@dresswe.com or info@dresswe.com. Have a nice day. Best regards, Dresswe Team
Answer: Dear Customer, Thank you for the question here. For customer reviews, please feel free to visit below link: http://www.dresswe.com/reviews/ Thank you. Any questions, please feel free to email us at info@dresswe.com. Dresswe Team
DressWE has a rating of 3.3 stars from 456 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DressWE most frequently mention good quality, fast delivery and online shopping. DressWE ranks 175th among Prom Dresses sites.
Dear my friend:
I'm so sorry for the problems you have met. Could you give me your order number so that I can check more details for you? Then we have our refund&return policies and I think you can refer to the belowing link to learn more about the policies first:
http://www.dresswe.com/help/return-for-replacement-or-refund-286.html#detail1
If you have any other questions, please write to me here: info@dresswe.com.And please believe that we'll help you to make this shopping satisfied.
I'm looking forward to your reply sincerely and may you have a nice day!
Dresswe