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The company enjoys a mixed reputation, with many customers praising the quality and aesthetics of their products, often highlighting fast shipping and a wide selection of fashionable options. However, significant concerns arise regarding customer service, particularly in relation to return policies and responsiveness. Numerous customers report difficulties in obtaining refunds, with some feeling misled about the return process. Delays in order fulfillment and inconsistent sizing further contribute to dissatisfaction. Overall, while the product quality garners positive feedback, the customer service experience leaves much to be desired, indicating a need for improvement in their support approach.
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I placed an order for my wedding gown on the 30 June 2017 and i received my dress on the 12 July 2017. The dress is on point, classy, pretty, beautiful and it looks expensive. Just the length is too long, but that can be fixed. Dresswe it the best. I am going to spread the good news about Dresswe. I will post a picture after my wedding. I am over the moon. HAPPY AND PROUD. I LOVE DRESSWE..
I STRONGLY ADVISE YOU NOT TO BUY FROM HERE! I received my dress yesterday and it does NOT look like the picture. FURTHER, I tried contacting their customer service as they said on the website "you can return within 7 days if you're not 100% satisfied" and they're telling me that I can't return for a full refund. I asked her to show me where on the website does it state that and she could not show me. I WILL NEVER BUY FROM HERE AGAIN!
I had some real reservations ordering a wedding gown from this site, but decided go for it anyway. Since the prices were so inexpensive, I figured I wouldn't be out much if I got scammed. First of all, shipping of the gown was quite prompt. I ordered on 5/22 and had the dress by 6/14. That said, the gown came in a plastic bag that was quite small, so it was pretty bunched up. A steamer and an iron took care of that. When the package arrived, I was concerned though. The plastic was filthy dirty, but the dress was double bagged so it stayed clean. I had given custom measurements and the dress fit very well with one exception: it is at least 6 inches too long. I'm getting married on the beach and am wearing flat sandals. Even in 5 inch heels, I was tripping over the hemline. With 5 inch heels, I am about 6 ft tall! The dress was stated as having a 61in length from the hollow of the neck. I specifically put 57 inches. I think they added the difference instead of subtracting it. I will say however that the dress did indeed look like the photo, was very pretty, and the upper body fit was fine. I will be having to have it altered for a cost of more than the dress itself. I will be having it shortened, made so the train can be bustled and one shoulder strap taken up a bit as it falls off (my shoulders are a bit uneven, so I cannot blame them for that problem). I also ordered a bracelet/hand jewelry on 5/26 at which has yet to ship. Today is 7/6. I will give credit for prompt email replies when I had a question, but I didn't try to return anything. Overall an OK to good experience.
The dress fits perfectly. Dimensional mesh coincides completely. All sewn very high quality, the dress looks expensive and luxurious. The order came even faster than i expected. The dress fits perfectly. Dimensional mesh coincides completely. All sewn very high quality, the dress looks expensive and luxurious. The order came even faster than i expected.
Dress and the fit was excellent also the quality of the fabric. I have in my closet five of DressWe dresses. I am placing another order for two more dresses to attend my niece wedding in August.
I ordered my granddaughter a dress for a wedding. It arrive on time. The dress was absolutely gorgeous and was the perfect color that I needed. My little granddaughter was beautiful as she walked down the aisle dropping rose petals. I will definitely order from this company again. I appreciate the tracking information and personal service I received.
Due to the double layer it is not transparent. A perfect A-line cut to conceal existing pots. In our latitudes it is quite a summer dress. The delivery took place in the padded envelope, the delivery time shorter than predicted. I am more than satisfied for this low price.
My husband and I are renewing our wedding vows this coming June and I wanted and elegant dress to wear for our very special occasion. After looking at so many beautiful dresses that didn't resemble an actual wedding dress, I finally narrowed it down to 4 and this dress was one of them. I ordered a size up from a 8 to an 10. I could have went with a size 8, but didn't want to take a chance. The alterations will have to be very few. I ordered the wihte color and the dress is absolutely beautiful! I was so excited when it came, I couldn't wait to try it on. My daughter's, as well as myself. I could have not made a better choice. This is going to be perfect dress
Two gowns, both perfect. Both were custom sizing, and they were spot on when I got them. Tried other sites, but others failed on the first attempt. DressWe will get it right!
This dress is very beautiful! I ordered it in pink and it is a very nice shade. Just be aware that if you want it to look full like in the photo you will probably need a hoop or other filling. The beads on the top are like in the picture and they are very pretty! The neck is also very secure and has strong clips to hold it. Overall it is a very lovely dress and I hope to order from here again!
I ordered this dress for prom, and it came very quickly, so I did not have to worry about that. It is a bit small for me, but not enough to make it uncomfortable to wear. All the embellishments look wonderful apart from a couple of loose threads, which aren't really visible and can be easily fixed. As for the colour, I ordered this dress in navy and I didn't regret it - it looks exactly like in the pictures. Thank you, Dresswe!
Beautiful dress! I was so scared to buy online my wedding dress but it was a great choice! The dress, in reality, looks exactly like on the pictures. The material doesn't look cheap at all. No one believes me when I tell people how much I paid for the dress. I ordered size 8 because I was afraid that if the dress will not meet my expectations and will be made-to-order I would not be able to return it. Now I regret a little bit because the dress is perfect and I would need to do some changes on my own, as it is a little bit loose at the back. I would recommend to anyone to buy dresses from this website!
Just received my dress and I am very pleased with the dress. The craftsmanship is wonderful; it looks just like the picture that I ordered from. Although the hips and the hollow to floor measurements were off from the ones stated, I think I will be able to work with it. Over all I am very pleased with the work. I look forward to ordering from dresswe.com again.
I did a test on the Dresswe website and I was really surprised. The tip is to choose the dresses that have good ratings and the yellow stars on the site. The values of the products are already all in real, and if it is not, just select the option BLR that the site will already show all the values in Brazilian real so you do not need to make any account.
Look at the girls, I chose this dress, because I loved the embroidery and the transparency, and I really wanted a dress to make a future photographic essay. And when the dress arrived I loved it! The quality surprised me and the price was very good, only $ 112.00.
Extremely fantastic site... I am so happy to deal with, everyone who is planning to get married this site offers you the best wedding dresses and suits as well as shoes with competitve prices. Thus, I advise all not to hesistate to shop from... have a happy wedding party with dresses and suits from dresswe.
I am happy with the dress, it just took too long to get. How ever I will be placing another order. I need the next dress to be costume made.
My daughter absolutely love this gown. The fit is great and this will be a very original gown at her prom this year. I was very pleased at how fast my order was processed and shipped. I am thankful also that the website included measurements for a perfect fit of this gown. Very happy with the speedy delivery, the fact that this gown was shipped from China and made it to Iowa so quickly was fantastic. Thank you dresswe for offering such a wonderful elegant plus size gown at such a great low price for a single mother of 3 to afford. I will definitely search for prom gowns from this company first before anywhere else. Thank you.
I've already ordered several dresses at Dresswe. This because I am something bigger woman and still worthy on elegant clothes.
I have some dresses from Dresswe changed the design to my at my specifically wishes through Dresswe (without extra charge!).
I recommend this site for women like me. The clothes fit, the quality of fabrics and workmanship is super. The communication with Dresswe also works very well. Great quality and it does not even last a month until you hold the dress in hands. I will continue to make dresses at Dresswe to my mass according to my wishes.
Ordered this dress 2/20/2017 with expedited shipping 15 days. I did receive expedited shipping after my dress was done processing. However, initially I believed I would receive my dress in 15 days... This is what happens when you don't read.
I received my dress 3/6/2017 which was just in time for me to wear to my scheduled event on 3/9/2017. I did not do a custom order which is hard to believe because I have extremely large breast. After reading previous reviews I ordered a size up and the dress fit perfectly!
The dress is long so if you dont want to be holding your dress all night definitely order in enough time to get tailored. I received compliments the entire night! I was really shocked because I paid under $100 and the dress looked very expensive. Not only did it look expensive the quality of the dress was very nice as well. No loose strings and it was heavy. Not too heavy to wear but good quality material. I was very impressed to say the least and will definitely be placing more orders in the future. Thank you DressWe!
This dress was ordered for my 8 year old girl to be in my second wedding. She was too old to be a flower girl like her sister but I didn't want to leave her out so I made her a little Bridesmaid. She came to the bridal shop with us when we bought bridesmaids dresses and tried on dresses but none of the dresses made her look like part of the wedding party and they were $150+! I found this dress online and it was perfect! It matched the bridesmaids dresses almost perfect! When this dress arrived I was so excited! It was excellent quality and fit as described, it was extra long so we had to have it hemmed. My girl loved it and looked great next to my bridesmaids with their designer dresses. I would highly recommend this dress!
Answer: Dear Sarah, Thanks for your question here. I have informed your questions to our representatives and you will get a reply shortly. If you have any other questions, please directly contact us at service@dresswe.com or info@dresswe.com. Have a nice day. Best regards, Dresswe Team
Answer: Hi, Nadine, Glad to hear from you. Very sorry to reply so late. Yes, it will showing a different address information when you choose to pay with west union, but please take it easy, it doesn't matter.we can accept your order and your payment.If you have a paypal account, we suggest you pay with it, believe it will give you a more security guarantee. If you have any questions please send email to info@dresswe.com or service@dresswe.com, Have a nice day! Dresswe.com
Answer: Unfortunately, I would replace the dress today. I ordered a few dresses two months before prom, and received only one, and the quality was low. I hit a brick wall trying to communicate with 'Susan' in China. And, if you do receive it late, it is difficult and expensive to return it. Good Luck.
Answer: Hi, Kenya, If you give me your order No., We will give you an affirmatory answer. Yes, It depends on the shipping method you chose will take from 5 days to over 2 weeks. Have a good day! Dresswe.com
Answer: Dear Karen, Thanks for your question here. If you want to order from our site. Our suggestion is that you should refer to our size chart so that everything would be fine. If you are not sure about it, you could also go to our live chatn and our representative would give you suggestions, Any other questions, please feel free to let us know at service@dresswe.com or info@dresswe.com. Have a nice day. Best regards, Dresswe Team
Answer: Dear Skey, Thanks for your question here. We have a huge amount customers around the world and they alol speak highly of us. If you want to order, I suggest you choose the size according to our size chart. Of course, we could make the dress according to your requirements, just fill in your requirements when you are placing your order. Thanks. If you urgently need the items, we suggest you use the fastest shipping. Any other questions, please feel free to let us know at service@dresswe.com or info@dresswe.com. Have a nice day. Best regards, Dresswe Team
Answer: Dear Peg, Anything about placing an order you can contact us at 86-29-82016892, or you can send an email to info@dresswe.com or service@dresswe.com Have a nice day, Dresswe.com.
Answer: Hi, dear friend, Thanks for your question here. All the dresses are made in good quality. As for the size, please kindly check our size chart before any order is made. Any other questions, please feel free to let us know at service@dresswe.com or info@dresswe.com. Have a nice day. Best regards, Dresswe Team
Answer: Hi, dear friend, Thanks for your question. Yes, that is possible if we haven't shipped your order. If you have any other questions, please directly contact us at service@dresswe.com or info@dresswe.com. Have a nice day. Best regards, Dresswe Team
Answer: Dear Customer, Thank you for the question here. For customer reviews, please feel free to visit below link: http://www.dresswe.com/reviews/ Thank you. Any questions, please feel free to email us at info@dresswe.com. Dresswe Team
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