My husband and I were planning for a cruise and I was looking for gowns to wear that would be Amazing! The DRESSWE site came up, loved one cobalt dress, and ordered it - based on their measurments.
The dress arrived, fit in the waist and hips and missed by a lot in the bust. I planned on sending back this dress, but didn't want to miss the cruise without this dress, so I ordered another dress, in a larger size. This second dress showed up after the cruise, and it is way too large - so I have NEVER worn either dress!
I followed the refund policy, wrote the Customer Care Department - no reply... Wrote them again, because you CAN NOT Return/Refund without writing to them - and I expected a reply... Nothing!
Finally I got on the "Live Chat". What a joke! Every question I asked about Return/Refund was met with, "Why don't you like the dress?" After being told Customer Care would be told of my wanting to return the dresses - Nothing!
One more time I tried to contact Customer Care, one more time I tried the Live Chat - this time they recommended I get the dress altered here - AT NO TIME WERE THEY GOING TO RETURN MONEY!
Do Not Buy from DressWe - they will not take dresses back!
I'm satisfied with my items that I bought. The dress was so pretty in a low price. I think I will buy in dresswe again.
Bought my wedding dress and is amazing. Well made, and quick! Have ordered my wedding favors off here too as the service was so good!
I ordered two dresses and they were in good quality and the sizes were exact. Really love my this purchase.
I really like this site because i can find all items for me and my husband. If you looking for a super shopping dresswe is you site!
Very amazing and unique product and excellent quality!
I am really happy and satisfied after receiving their product as described in the description
I have shopped online often and this shopping is a nice experience including the dress, the package and the service. All was ok.
I love this store. I bought three times from this site. Very satisfied the products style. Shipment was flattering. I will purchase again...
The dress is beautiful and the service was really good! Im really happy about everything! Thank you Dresswe!
Great dress we will order 2 more for that other bridesmaids. Great cost, great fit and completely beautiful.
Do not use them. They will change you and not send dress in time they say. 3 days past the latest day they said and still no dress.
Thank you for sharing your experience with us. Our goal here is to exceed our customer's expectations during each shopping. We are so sorry that we didn't meet your expectations.
Our representative has emailed you for your order and please kindly pay attention to your mail box. If you have any other questions, please feel free to let us know at info@dresswe.com or service@dresswe.com.
Best regards,
Dresswe Team
I am happy with the dress, it just took too long to get. How ever I will be placing another order. I need the next dress to be costume made.
It was a nice experience! I like my top, for the price and the style are nice! Thanks a lot, dresswe!
Bought a dress from here and it looks so good just like the picture showed it. I love it- the quality, the price, the material, everything! Thankyou!
Fabulous bags and I love it very much. I purchase it for a party, very beautiful and it's perfect to go with sweet dress...
I bought a dress for myself and for me, the dress has a good appearance meantime the price with 59.5$ was ok. Very nice,
I have placed an order and i have no tracking no nothing looks like a scam to me i hope i get my dress before prom
My dear friend:
Could you give me your order number so that we can check it for you. We will solve your problem as soon as possible. Wait for your reply.
You may write to me here: service@dresswe.com or info@dresswe.com.
I will make sure that our service manager contacts you for details.
Thank you so much for your feedback.
Dresswe
Can't get an email tracking number answer! Ordered over a month ago played with pay pal can't get an answer from anyone? Order#*******
I am very pleased with my dress. It arrived on time and is beautiful! I bought it on sale and what a deal! Lovely fabric and a well made dress.
Overview
DressWE has a rating of 3.3 stars from 456 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DressWE most frequently mention good quality, fast delivery and online shopping. DressWE ranks 175th among Prom Dresses sites.
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- Bei Jing Shi, BJ, China
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi, Martha,
Please provide your order No. So that we will contact you and give you a satisfactory solution.
Any questions, you could send an email to info@dresswe.com or service@dresswe.com, We will try our best to solve your problem.
Dresswe.com