DressLily

I placed my order in November hoping to receive it by, say, the end of January. After repeated assurances that my item was on it's way - it finally arrived on 5/21. I could have walked there and picked it up faster.

After I posted my review about Dress Lily, I received a message from them. I gave me their phone number, which I called tried calling to resolve the issue. No one answered then. I tried several times calling the phone number again and left several messages. Needless to say, they still are not answering their phone or returning calls. I have to say, though I did not expect them to answer or turn the call in the first place. Watch out for this company and all their sister companies. You will know them because all their websites look the same. Also do a review search on google when you find them. You will see they all have the same rating. 1.2 to 2.0. If you are looking for discount clothes that are stylish there are so many other sites that would love your business and want to make sure you are happy with the product. I only gave Dress Lily one star because the rating does not go any lower then this.

I am from Turkey and I have ordered goods worth couple of hundreds dollars. They took my money and since then, I never ever heard from them. They dont get back to my emails. I cannot reach them via customer service. It has been more than a month. The orders still seem to be "processing".

Do not order from this site. I placed an order at the end of August, was charged, but have not received what I ordered. When I try to submit an inquiry, it states that my order number is not valid. Cannot reach anyone in person to resolve this matter. Don't let them steal your money.

If you do your research then you know that this is a site where things ship from China. So 1- Its going to take a while to get to you. 2- The sizing is waaaaaay off. But with that said the items are cheap and decent quality. If something doesn't fit you can easily talk to customer service and get it fixed. Ive had no issues getting refunds and replacement items.

These guys are a con, thankfully I have paid with PayPal and have now opened a dispute. At least I will get my money back this way.

Word to the wise. Pay with PayPal for anything online. It really is worth it when it comes to con men like this company.

I ordered a dress on expedited shipping.

A week later... Nothing. The order is still stuck on processing. When I email them directly, no reply. When I open up a ticket, no reply. After another 2 working days I opened up a PayPal dispute for non arrival of items.

They had quoted 5-7 working days for the expedited service. I'm well over that.

Anyway, I'll have my money back in 2 days and will stay clear of sites like this in the future.

All though they didn't have to do It, DressLily granted a full refund of my order after I ordered some T shirts that were far too small. They didn't even ask for me to return the Items. I must say that the shirts that I ordered are the most beautiful tie-dye T shirts I have seen. But the buyer needs to be cautious when ordering clothing because the sizes run at least 2 to 3 sizes smaller and the size chart is not always accurate. I commend DressLily for making good on my order even without asking them to. Thanks DressLily for making a negative experience turn around

I placed an order over two weeks ago. I paid an extra fee to be able to track my package, but so far all what the system says is that there is no updated information. So why did I pay for this useless tracking number?! Will i ever get the stuff?! And when?

Almost a month later, I was refunded the extra fee for the tracking number that has never worked. Two days ago I received the second parcel, but not the first one, which was sent two days before. Still waiting...

A month later they have refunded me the cost of the items which I have never received and that, they say, are still on the way. Maybe it is not their faust, but I don ' t know if I would place another order to go through such a stress again..

I read these reviews before I ordered and thought I'd take a gamble since I really loved the clothes. Ordered the 5 items 3 weeks ago. One item was an accident, I talked with a chat representative the next day and they informed I would receive a refund in 7-14 business days. Almost a month later, still no refund. My items still show as "processing". Haven't even shipped. I've contacted customer service twice. The first time he said he would send out one of the items in 24 hours. The second time, they showed in their system that nothing was ever shipped. I'd ask for a refund at this point, but since I haven't even gotten that the first time, then I probably won't even receive a refund! Will never order again from here.