After I posted my review about Dress Lily, I received a message from them. I gave me their phone number, which I called tried calling to resolve the issue. No one answered then. I tried several times calling the phone number again and left several messages. Needless to say, they still are not answering their phone or returning calls. I have to say, though I did not expect them to answer or turn the call in the first place. Watch out for this company and all their sister companies. You will know them because all their websites look the same. Also do a review search on google when you find them. You will see they all have the same rating. 1.2 to 2.0. If you are looking for discount clothes that are stylish there are so many other sites that would love your business and want to make sure you are happy with the product. I only gave Dress Lily one star because the rating does not go any lower then this.
DearMelissa P.
Thank you for notifying us of your complaint.
We want to extend our apologies to you regarding your issue, we will work hard to ensure it is resolved to your satisfaction.
For your case, we has confirmed the problem and offered a solution on our support center, could you kindly check your email then offer a reply?
We will also contact the customer to apologize for the delay and offer an accommodation for their troubles and inconvenience. We feel that this is the least we can do in the circumstances.
Thank you for your time again.
Best Regards
Dresslily Customer Service