My order was suppose to be here Monday and I still haven't seen it
The customer help on this site is non existent, 2 messages sent and still no reply
Dear alex b.
Thank you for notifying us of your complaint.
We want to extend our apologies to you regarding your issue, we will work hard to ensure it is resolved to your satisfaction.
For your case, we has confirmed the problem and offered a solution on our support center, could you kindly check your email then offer a reply?
We will also contact the customer to apologize for the delay and offer an accommodation for their troubles and inconvenience. We feel that this is the least we can do in the circumstances.
Thank you for your time again.
Best Regards
Dresslily Customer Service
Love Dresslily, its not a heavy material. I can wear it during summer or for just everyday used.
Really nice dress
Very satisfied
Highly recommend Dresslily
It was a great shopping experience
I'll definitely shop again
Very happy with the service, price and styles available
Clothes shipped were not as pictured. Horrible return policy. Very cheap quality
Dear Christine L.
Thank you for recent comments. We take feedback very seriously, and clearly it did not meet your expectations.
We want to extend our sincere apologies for the problems you have experienced.
We have offered an solution for your case on ticket, could you kindly check your ticket and offer us a reply?
Thank you so much again for bringing the issue to our attention. We welcome all feedback as it enables us to continually improve to provide even better service to all our customers.
Best Regards
Dresslily Customer Service
Love everything ! always satisfied with my purchases :) cost less and free shipping !
DressLily is the worst scam ever and I am on a mission to bring them down
Dear Maria O
Thank you so much for your important feedback.
I want to extend my sincere apologies for the problems you have experienced.
Your case has been taken cared of by our support team.
We have offer you the solution in the email.
Could you please refer to your email?
We value your patronage and wish to continue serving you in the best way possible.
Yours sincerely,
Dresslily.com Customer Service
Does anyone have a contact number for this company?
I guess u should of read the reviews before ordering...
Dear joanna,
Thank you for your recent cmment, we apologize for the inconvenience that have caused.
Is there anything we can do to help you? We have contacted you for better solution, please keep communication there.
Those who read our reviews will note that while we are not perfect, we strive to be. As such, feedback like this is critical to us. If a system or process is broken, we fix it... and try our best to fix the relationship with any affected customer.
Best Regards
Dresslily Customer Service
Very pleased with my experience and products! Great site!
Happy with the customer service quick response. My order was delivered in 15 days.
Good value but variable quality depending on the product
Love Dress Lily! My favorite site to shop at... FREE shipping! Go buy from there ladies! :)
I bought long time ago they neither shipped me out and refund
Dresslily very nice web site. Fast shipping.
Quality products
Very unhappy with the product and sizing. Will never order from this site again
Dear bec,
Thank you for your recent review, we apologize for the inconvenience that have caused.
We need to confirm this issue and figure out the solution for you, would you mind to provide us the order number so that we could check for you?
Please rest assured that we will try our best to assisst you.
Again, we apologize for your shopping experience which was clearly not up not up to your expectations. We will work harder to minimize the possibility of a recurrence.
Best Regards
Dresslily Customer Service
Great web site. Fast free shipping lovely affordable jewelry. Will shop again.
Overview
DressLily has a rating of 3.1 stars from 4,653 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DressLily most frequently mention good quality, free shipping and great prices. DressLily ranks 6th among Discount Clothing sites.
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- Shenzhen, GuangDong, China
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Skylar B.
We want to start by extending our thanks to you for providing your extremely valuable feedback to us.
We regret any inconvenience or frustration that your experience has caused you.
We has followed your case and send email to you to solve this problem, could you kindly check your account then reply our email?
Again, we apologize for your shopping experience which was clearly not up not up to your expectations. We will work harder to minimize the possibility of a recurrence.
Best Regards
Dresslily Customer Service