Its really great the way you guys handle to my query request and solve it asap.
Very cute shirt. The material is also good. I would recommend this website to everyone.
I love this site, clothes are a reasonable price and beautiful
Never received my order cannot get a hold of anyone
Dear Brent,
We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.
The parcel has been shipped out and is on the way for delivery, we had contacted you for the specific information at the support ticket, if you have any further concern, please keep communication there.
You are a valued customer, and we are committed to providing you with the best service possible.
Best Regards
Dresslily Customer Service
I ordered three lace tops beginning of August 2015 & still waiting
Good quality and customer service. Happy to deal with them
Great place to shop and friendly customer service.
AWFUL. AFTER WAITING 3 MONTHS I RECEIVED MY ORDER AND NOTHING FIT OR LOOKED LIKE THE PICTURES OF WHAT THEY WERE SUPPOSE TO. COMPLETE SCAM.
Dear Jas S.
Thank you for your valuable feedback. We always look forward to hearing from our valued customers.We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.
Please accept our sincerely apologize. We have checked and your order was placed at 2014-09-12 04:30:05 PST and shipped out at 2014-09-22 06:21:08 PST. Therefore, we can guess that it havent took a month to arrive.
While we are sorry that the quality of our products do not meet your requirement.
We apologize for the inconvenience and we are committed to assisting every customer at any time.
Best Regards
Customer Service from Dresslily.com
Been over 30 days since I have ordered a product. Disappointed, never ordering from them again
Dear Laura,
Thank you for your important feedback.
As it is long distance transport, the packages may be delayed by various factors.
For more details, we have contacted you via ticket, would you please check it?
Here we extend our sincere apologies for the inconvenience.
Best Regards
Dresslily Customer Service
Paid extra for 3-5 day shipping. My items arrived 4 weeks later! Do not use this site!
Very good product, high quality products and fast shipping
Good e-shop. If there are problems, helping them to solve. No complains. Recommend
Dont order U can never get a response from them. They need to be taken off line asap!
Dear Beverly,
Thank you for notifying us of your complaint.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
We had reviewed your complain, and are willing to help you for any issue, can you send us the order number or contact us at http://www.dresslily.com/m-article-id-12.htm?
Once again we apologize for any inconveniemce we may have caused.
Thank you very much for your cooperation.
Best Regards
Dresslily Customer Service
Ordered august 23 now oct 24 nothing.
Should have read reviews, Il get my money back though.
Dear john,
Thank you for notifying us of your complaint.
First, I want to offer my sincerest apologies to you for the issue.
We have taken care of your complaint and are willing to offer you a solution, can you provide us the order number or contact us at http://www.dresslily.com/m-article-id-12.htm?
Once again, we cannot apologize enough for any inconveniences this case may have caused you.
Thank you very much for your understanding.
Best Regards
Dresslily Customer Service
Eu amei meus produtos! Veio tudo com ótima qualidade, eu realmente gostei bastante, meu produto favorito foi a bolsa, a qualidade é excelente. Chegou razoavelmente rápido já que aqui no Brasil as encomendas demoram mesmo, chegou em 2 meses.
Já comprei diversas vezes na dresslily, desde roupas a utensílios domésticos, e tudo sempre chegou de forma muito rápida (mesmo meu país tendo alguns problemas de processamento de correios) na média de 1 mês sempre chega meus pedidos, sempre com a qualidade excelente!
A equipe também tem um bom atendimento, um produto que comprei ficou fora de estoque e eles entraram em contato para resolver, e saber o que gostaria de fazer (esperar para voltar o estoque, ou escolher outro produto) e assim foi feito e enviado. Continuarei sempre comprando A++++
Ottimo sito per gli acquisti di qualità a poco prezzo. Grande varietà e ottima assistenza clienti sempre disponibile, veloce ed efficiente nel rispondere e risolvere qualsiasi problema. Molto efficace l'utilizzo dei punti come sconto e la spedizione gratuita.
Continuerò a fare sicuramente acquisti su Dresslily!
E' uno sito dove acquisto molto spesso e non ho mai avuto nessun problema hanno capi alla moda a buon prezzo sono davvero entusiasta acquisto per tutta la famiglia e faccio anche qualche regalo ottima qualità ottimi prezzi.
Dear Fortuna A.,
Thank you for taking the time to write your review. We at Dresslily really appreciate this.
Best Regards,
Dresslily Customer Service Center
DressLily est mon magasin préféré. Qualité & Bon prix, ils les ont parfaitement.
Un site ou il fait bon magasiner car la livraison est assez rapide. Je n'ai jamais été déçue.
Le service après vente est extraordinaire. Je vous recommande DressLily et tout comme
Moi, vous ne saurait pas déçu!
DressLily est mon favori pour faire du shopping!
DressLily est mon magasin préféré. Qualité & Bon prix, ils les ont parfaitement.
Un site ou il fait bon magasiner car la livraions est assez rapide. Je n'ai jamais été déçu.
Le service après vente est extraordinaire. Je vous recommande DressLily et tout comme moi,
Vous ne saurai pas déçu.!
DressLyli est mon favori pour faire du shopping...
Overview
DressLily has a rating of 3.1 stars from 4,653 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DressLily most frequently mention good quality, free shipping and great prices. DressLily ranks 6th among Discount Clothing sites.
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- Shenzhen, GuangDong, China
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Abdul,
Thank you so much for informing us about your shopping experience.
We would like to start off by telling you that we are so sorry about the parcel you haven't received.
We had took the money for forming the order and arrange shipping for you, the parcel is on the way for delivery, and we had contacted you for the parcel information, please check at there.
We fully understand your frustration and we apologize for the inconvenience. We hope that you choose to give us a second chance next time. This is certainly not the way we do business, so we will endeavor to provide you with the highest levels of service.
Best Regards
Dresslily Customer Service