DressLilyReviews 4,652

My experience with DressLily has been the most awful of any online shopping experience I have ever had.
Throughout the process I have contacted their customer service with a number of questions and none of them were ever answered. I asked them if I could receive confirmation that my package was indeed paid for and would be shipped, if I could upgrade my shipping, if I could take two of the items off of the order, and if I could get an estimate on when I would be receiving my order. I asked these questions many times and every time I got an answer thanking me for my order without answering any of the questions.
They also told me that two of the items I ordered were out of stock even though they were not labeled so when I purchased them. These were the two that I asked to be refunded for and they still have not refunded me for them even though they've read the email and responded to it.
The way they respond without answering my questions makes me think that they either do not speak english well enough to understand my questions or that they are purposefully ignoring them. Either way this is a huge issue.

If you have any questions or changes to be made about your order with this site, they may never answer them as they have not for me. If you are unhappy with your order or would like to be refunded, they won't do anything about it and you won't get your money back.

I also have few dresses ordered and through the site they see der super nice but when I put them in the market did it look like it's got or something was looked spit ugly and I wanted to send it back but they take no longer to the clothes I am not happy with this site and I have really a lot of money given to this rot site! They also respond via facebook of dreslily not you just ignore them!
And I order a large size L or so and yet it comes too later!
I touch NO ONE on this site is super bad quality of the dress is bad they are reliable you can order the dress but you get your money back more.

I bought a swim suit. I received it within two weeks, but it did not fit (way to small). The measurements provided were the smallest numbers on the scale! Anyway, I ordered another one two sizes up and it fits much better. The new one also arrived very quickly from China. My COMPLAINT is this: When I asked to do a return, they informed me that they would not do a full refund only the commodity cost, they said it would cost me more to return it than my refund. USE CAUTION when buying. NO FULL REFUNDS ON RETURNS IF TO SMALL. ORDER TWO SIZES UP FROM RECOMMENDED MEASUREMENTS! I will probably be eating the cost of the first suit since it may be impossible to find an ebay buyer that is that tiny. Maybe someone from China will buy it! :)

I recently, got my package from dress lilly today, after waiting a bit over a month. I ordered it last month. And when i did receive it, i had order overall shorts, and there were no slits to button it. And my dress was made with very cheap material, you can see the stitches in the dress. It looks like a sticker. My swim wear came but the size was very small, so if you are going to order from dresslilly.com i suggest you get double your size, if you are a medium get x-tra large! They make the clothing very small. I am not satisfied with my package. I would recommend no one shop here for clothing, only thing that came out good was the jewelry, watches, and bags.

I thought it was a little bit risky to order in Asia. But Dresslily is a real company! No fake/scam! The prices are very low but yet the quality is european standard (like Primark, H&M!).
But better take 1-2 SIZES LARGER then your european/british size because ASIAN CLOTHING IS SMALLER! A LITTLE TIP

Your order arrives 100% or you will get your money back or can exchange the invalid items!
Only negative aspect: Processing time (Time until they bring it to the post, pack it etc.) is really long! I had to wait 12-13 days processing time only and another 20-30days (including weekend) for arriving!:(

4,5/5 Stars still!

I ordered 2 dresses and a bag at Dresslily on June 26th. I chose for the flat fee (free) shipping (to the Netherlands) and received the package on July 8th. I was quite surprised about the fast shipping after reading the comments here. The quality of the products is OK. What you pay is what you get. Both dresses were made of lace and both were "one size". It's actually an "S" size, I don't think a dutch "M" would fit in. They are quite short too. By the description of the bag it says that the material is suede, however it's an imitation suede.

This is my second review of this company. Not because I was silly enough to buy from them again but I feel that they're have been a number of 'fake' or 'paid' 5 star ratings for this business which has pushed its star rating back up to 3 stars when really the site should be banned!
Please shoppers don't fall for their fake photos & promises of cheap but quality products. They really are terrible! I think site jabber should look into all the 5 star reviews & make them prove they are real customers of Dresslily.com & not paid reviewers or dummy accounts set up by employees.
I really can't warn you about this business enough you WILL be ripped off & left disappointed.

I've already made ​​two orders on this site. The first order I got in parts because not all the items were in stock at one moment. Usually, if there are all the stuff so they gather the order 3-5 days (as written on the website), then they transfer it to the shipping company and it also distributes the parcels about 3-5 days, after all sends to the destination place. In total, the order came in about 3 weeks. After receiving the first order, I was not disappointed, because I knew that for this price you get corresponding product. It was not bad, on the contrary, such worthy this price and had very acceptable quality, and some things were even better than expected. I very precisely verified with dimensional grid on the site, so almost all the things suits me perfectly. The second order I made 2 weeks ago and it's already on the way.
If you have any questions about the product, then you can always ask in servise center and during the day you will get the answer to all your questions.
If you leave reviews for things, you can earn points which can then be used as a discount.
Overall I am quite pleased with the work of the site and I hope that in the future their quality of work will not deteriorate.

This is a SCAM. An ABSOLUTE SCAM.
They send you something that looks nothing like the picture at ALL. Then if you want to return something, they will make up their own "restocking fees" and change their minds on how much of your money you can have back. I wanted to return everything, so they went from giving me 85% of my money back to 25% when I said I wanted to send it back.

Every positive review you have seen on this is the fact they are trying to build their empire out of a scam. They are reviewing their own service. Please save yourself- I spent over $150 on this website, and they are walking way with my money. I am left with the crappiest, cheapest looking stuff I have ever seen in my life.