DressLilyReviews 4,652

I've ordered from Dresslily.com two times now and I'm really happy with it! The jewelry is beautiful and looks like in the pictures. The same goes with the clothing. I've ordered one t-shirt and two cloak(jackets) which looked really good! And the prices are almost too good to be true. The shipping takes about a month to Sweden but considering the distance and that the shippings is free, I think it's okey. Overall, I strongly recommend Dresslily.com!

I ordered over a month ago, should have came here before I bought anything!. I contacted them they told me I needed to make other choices for 2 of my items they were out of stock, I told them no. I said refumd my money and send the rest. THen by the end of the day I was so fed up that I sent another email that stated to refund the entire purchase I wanted nothing from them. Amazingly, all my items were being shipped out that day. But please give the shipment time between 7 and 25 days and that is after the other company ships the merchandise that is coming from that company. Business days mind you.

Disappointed! If I could give them 0 stars, I would. I purchased a bikini from them a few weeks ago. Prior to purchasing I made sure to check their measurements to make sure I got the right size. I usually fit a medium but according to their sizes I should have ordered an extra small. I ended up ordering the size small to play it safe and it ended up being super too small. And the stitching was coming out and all the ends of the top were frayed.
Their website says that if it is a quality issue they will refund you the money AND pay for return shipping. So far it has been 2 weeks of going back and forth with them. They said that the shipping it back will be more expensive than the product so they would not do that, but they are willing to refund me only 40% of the price.
I will never buy from them ever again. 1. Their sizes are in accurate. 2. Their products are of very cheap quality. 3. They do not honor their return policy.

Awful, DO NOT BUY from them! I paid for the expensive shipping cost for my order(seven dresses) to come within two weeks a month on nothing turns up! Then later my first parcel came with another £13 to pay for VAT&Duty to DHL to have it delivered. And only two dresses came (This one came from Singapore! Then two days later another parcel came by DHL and again £15 has to be paid for VAT&Duty. And still missing 3 dresses! Today I received an email telling me that my order has been shipped! Totally waste of time and money, POOR QUALITY goods. I feel stupid for not checking the review before placing an order. So I warn you not to ever buy from them ever!

I would not order on this site and if you do, make sure you DO NOT - I repeat DO NOT order the expedited shipping. Buy American --- this place is in Hong Kong and you know how that goes... anyway, I cannot get the seller to contact me re: a refund and I paid expedited shipping and it is not here on time. Like I said, cheap goods are cheap and you get what you pay for. If you are going to order anything here, get free shipping and do not pay extra and keep in mind they are weird about returns- check out their return policy. Why do I need to send a photo of the size? Weird.

I ordered 5 dresses from this company and a Bikini. The Bikini size I ordered was a M as I have a large top but I'm also very skinny. The top they sent me was like it was made for a girl just hitting puberty! I ordered M and got a XXS! The dresses I ordered I only received 3 of the 5, they failed to tell me the other two were out of stock and I will not be receiving them, the other 3 were missing buttons and were in poor quality. This site is a scam and I will not ever be wasting my money here again. I have sent 3 email complaints and I'm still waiting for a response and waiting on getting my money back, I ordered these dresses in March! It is now the last week of June. Don't waste your time, spend your money on a store that actually cares!

My buying experience on that site was not good at all. I do not recommend user to purchase on that site, as many other option exist on the web on in a store near you. Here is why my experience was not good:

- First they sell product they don't have in stock, and they don't tell u.
- Shipping takes very long (almost 2 month for me)... as they sale product they don't have, they make you wait till they have it back in stock. And they will tell you only if you contact their customer service.
- Products are really cheap and size not consistant. I bought 2 swimsuits of the same size but both don't fit the same. Shoes are not comfortable, t-shirts fall appart... etc.
- I changed an item in my order and they sent me the additionnal amount to pay twice.

I contacted their customer service few times (via email), and they respond in an acceptable delay, but in final I am not really satisfy with my experience.

Hope this will help you make your decision of trying or not Dresslily.com

FRAUD
SCAM
AVOID BUSINESS

It took almost two months for my order to be delivered. AND I had to go to my local post office to pick it up (so inconvenient). The clothes were definitely not as they appeared to be on their website, the material was so cheap. Three of the dresses in my order did not fit, they were too small. All of the tags were in Chinese and there was no order sheet. When I tried to contact the website to inquire about a return slip it was a nightmare. I couldn't get in contact with anyone. When they finally responded they told me I would have to pay a 15% restocking fee and shipping charges which can be more money then the price of the items and they think its "not worth it". That is literally what they said to me. I will NEVER order from this website again. Or at least I will actually read the reviews of a website before I order from them. LESSON LEARNED!

Awful absolutely awful.
Such a bad experience with this site, i ordered a skirt and heels, the skirt was just awful material and was the shortest thing i have ever seen so i cant even wear it. And one of the shoes were stretched out the sides so i cant wear them either. I have asked them too replace just one heel and they have just been so unhelpful asking me too pay additional money for their faulty goods, its ridiculous. Very upset.

Terrible site. Order clothes and didn't receive them for weeks. After complaining i was told that they were no longer in stock. Strange, because they were available when I order and PAID for them. Replaced the clothes and waited only to be told (after complaining again) that these were no longer in stock either. Fed up by this stage and asked for a refund. The only good thing is that when I did complain they got back to me fairly quickly. But honestly, they should have contacted me themselves when they knew my order couldn't be filled. Will never order from here again and strongly advice others against it. You really do get what you pay for.

I placed my $60.00 order on June 13,2014 and paid extra for faster shipping. I emailed the company stating that I needed my swim suits by the 25th as I am going on vacation. My order did not ship until June 20th. When I emailed I was told that they did some kind of quality control check (which apparently takes a week). This information is not on the website. I selected shipping the option where I would receive my items within 6-8 days. When I emailed requesting to have my shipping fees refunded, the company response was "Dear Chantel,
We are so sorry for this matter.
Hope you can understand us.
Best regards,
Veason." I STILL HAVE NOT RECEIVED MY ITEMS! IN SHORT, DO NOT PURCHASE FROM THIS RIP OFF COMPANY!

DO NOT EVER TRY TO BUY ANYTHING FROM THIS WEBSITE!

The customer service is horrible. The quality of their clothes is horrible. And do not expect you can refund of any of their items once you pay for it.

First they didn't tell me what happen with my missing items until I contact them. Then they said they are out of stock and they ask me to spend the money on other things.

Then no shipping information. At the same time a scam email from USPS sent to me and I was so close to open it.

Then I want to refund all the unsatisfactory items back and I am happy to pay for the shipping. Then the company said I have to pay for the restocking fee and their lost on the top the shipping -- something that you never see on the website!

There are lots of good online shopping site and it is not worth to buy anything from here.

My experience with this website was actually quite good. I ordered two dresses on a Sunday night and had them in the mail after 2 weeks. I was expecting it to take at least a month longer or maybe not even getting here after I read all these reviews here.
I guess it has something to do with luck... The quality of one of the dresses was actually really good and I'm looking forward to wearing the dress. But the other dress was just too big on me. Was a one size dress and the top part required at least a c-cup. It was also really see-through so I sold it on facebook. I don't understand why people would send it back or try to have it exchanged if they can simply resell it for the same price.
Just ordered two more dresses and can't wait until they get here. But I'm also not too worried. The clothes are so cheap so even if they never send the package, you're not losing a lot of money. And if I don't like the product I'll just sell it.
You gotta make your own experience I guess.
Oh and btw, the 8% off coupon will only be send to you after your first order. Someone said something about not getting the coupon while placing the order. But as I said, you get that afterwards.