Doordash

Food always late. Dashers give no sh#ts about how long you wait...so I say screw em I give them the crappiest tip I can wish I could crap in a hand bag and give them that for an example of how crappy they are. Stay far away like Shrek said far far away.

So I'm on pace right now to give them anywhere from 56 days to 112 days free this year. Not to mention concerts or major holidays which I won't work that number could go as high as 150 today I sat for over four hours while I watch other Dashers pick up orders, while I was sitting right in front of the store as little as six minutes at a time as max to 20 minutes and I didn't get an order that whole time. Support cannot help. They have no control over anything and they're based out of the Philippines, there's not a number you can call to talk to somebody with some power that can fix his stuff, I was a short more than 10 times today that they fix the problem. I made $123.10 today which if I would've got one or two hours back I would've made over 160 this week alone I've already given nine hours of free time, so I've already given them a day for free because I don't get paid to sit. As you can see from the pictures below I was at a busy hot spot all day but I didn't get the orders when you sit in a place for 20 minutes and six orders go out and you don't have any of them that's more than concerns.

PLEASE DO NOT I REPEAT DO NOT USE DOORDASH! Its a horrible service and treats its customers even more horrible! I made my first time order and LAST - to pay triple the amount i would usually pay - and not get my stuff - When i tried to contact doordash - CAUSE THEY DONT ALLOW YOU TO CONTACT THE STORE just to rate it - AND -- your review wont go on for the store if too many negative reviews -they WITHHOLD reviews- After i explain that 1/2 my order was wrong and the other 1/2 was missing - Also trying to tell them instead of using the closest KFC near me - they used the farthest - (food would of been colder)... THE CHAT AGENT shut the CHAT EARLY not even listening i have the screenshots below for your review! Horrible NO REFUND - NO DINNER - NO MORE DOORDASH AGAIN!

Went online to request delivery from DoorDash, after placing order, they txt to me Saying order to arrive in 30min. After no arrival, I called Sam the driver, he said he was still at the restaurant and would come in 10 min. That time past, and DoorDash txt me to say the order was canceled. I had NOT canceled! We never received our food, I called the driver again and there was no answer. Our evening was ruined, we will never use them again... nor should you!

DoorDash.Ordered from JACK'S in Hoover, AL. Driver kept (stole) our food. DoorDash kept our money, with no refund. Total sh## show of a company. Never again!

I was sent a DoorDash gift card via email from my bosses for a fun work related event that is coming up next week. After receiving the gift card email, I followed the instructions listed on the DoorDash's Help page to redeem the gift card and it says that after redeeming the gift card, the funds will appear in your account as credits. I am 100% certain I followed the steps correctly and received the standard 'gift card redeemed' (or something similar) confirmation message after doing so. However, the credits did not appear in my account like the website indicated. After waiting over 24 hours, I decided to reach out to DoorDash via their Chat support. The first agent offered literally no help and closed my chat while I was typing a message to them. I opened another chat and was offered very little help again. I have saved the transcripts as I am not confident any resolution will be provided. I cannot redeem the gift card now, as it says it has already been redeemed. So, something is going wrong with their system and they just might be stealing the funds from these gift cards. On top of that, their customer service team is not offering any help when you reach out to them about this. Steer Clear.

I am, well WAS, a Doordash driver until today. My account was hacked and Doordash did nothing about it. They said since the money was already taken out of my account, they "could not recover them." When I spoke with a representative, she told me that she had received two calls today concerning this issue and that "Doordash is supposed to be sending out a notification to their drivers." My husband's account was also hacked and he lost at least two weeks of pay.

I am warning all Doordash Drivers to be wary of Doordash calls/emails/texts that tell you that your account has been hacked - those are the hackers! It is unbelievable that Doordash has known about this hacking issue, yet they have not notified those that they are supposed to be protecting!

My suggestion is to go with another delivery company (e.g. Uber Eats, etc. which has a more secure platform). As I told them, any food delivery drivers I come in contact with, I will be sure to tell them my story and to think twice before working for Doordash, they don't have your back.

I feel your pain if you have already been hacked...

Everybody has to be in the same $#*!ing page I wonder why DoorDash does not allow the driver to see exactly what the customer order I ordered a $#*!ing burger from Wendy's with french fries Coke and chili and I only received a $#*!ing burger with fries Totally $#*!ed up my dinner piece of $#*!ing $#*! trash son of a $#*!es

My food was cancelled without any explanation or communication. It took 4 attempts to their call centre to get an operator to talk to me. The other times the line went dead or it was a bad connection.
Anyhow, no food arrived but the money went out of my account and the operator said it had already been refunded. Then she said my payment had been voided before the money had gone but not according to my online bank statement. She kept telling me to refresh my browser.
Then it was, 'It will take 3 days for your refund to show up in your account'. She offered me a $20 voucher for my troubles, which worked its way down to $15 then to $10. She refused to accept that she had changed the amount. I told her that as our conversation was being recorded perhaps her manager should listen to it.
The same thing happened with another delivery company which was never resolved. I never went back to them.
If I don't get my refund next week I'll be contacting my bank to open up an investigation.
So, if this doesn't get resolved in my favour, it will be a case of another company losing another loyal customer.
I know they don't care, but they should.

DoorDash took unauthorized funds from my bank account and never returned it despite all my attempts to contact and solve the issue. I will call the police to find out what can be done. Horrible!

I was supposed to have a $25 credit on my order this evening and DID NOT GET IT. When I chatted with a virtual assistant they were not helpful and simply told me I had no credit and cut me off. I tried again and had to wait 30 minutes to get a supervisor only to be told my credit is good for next order. I told him that a door dash employee told me the credit was in my account and just make my order and I'll get it. I DID NOT. I spent OVER an hour of my time trying to get what I was told I had. WASTE OF TIME. I told them if they don't give me $25 credit on my current order that I will have my bank put a stop payment on it and they'll get NOTHING. That's exactly what I will be doing along with deleting the door dash app! Btw, the order took forever to be delivered and it was COLD and practically inedible! DON'T EVER USE DOOR DASH!

I just went to pick up a delivery, the restaurant said they are not releasing the food, because the customer and door dash have the wrong price on their app, i waited 15-20 minutes, i called door dash, on whats happening, they called the restaurant, the agent came back on the line and told me the food is ready, i walk in the reataurant is talking with the customer on the phone discussing the prices, i called back and unassigned the order, door dash didnt pay my gas and timw wasted. Horrible customer service on door dash end.

Literally every single time I have ordered there has been some sort of problem. Every. Time. Late, cold food, orders cancelled, food picked up by random people. Done with them.

I received an email from DoorDash saying I had over $10 in credits to use with DoorDash. I logged into my account and it showed $0 in credits to use. I called and they said they don't control the marketing and don't know anything about the email and if it shows $0 in credits then it's $0. I think is absolutely ridiculous that they say they take no accountability for their own marketing- an email COMING FROM DoorDash. It's clearly false advertising and it's LYING to a customer to get them to go into the app/their website. It's a total SCAM.

I had heard that DoorDash inflated their prices, and I think it the past it was a reasonable amount. But recently I decided to check and things have gotten ridiculous. The same item that cost $18 is $22 on DoorDash. This is before DoorDashs service fees, taxes and tip. Even though I had DashPass I was still getting charged service fees (less than if I didn't have it, but still not in insignificant amount of money.) What is worse is DoorDash dose NOT make it clear just how much they are up-charging or even tell you that is what they are doing. I had no idea how much money I was wasting with DoorDash! I am canceling my DashPass and never using them again.