Dolls Kill

Ordered tights, shoes and a shirt from this site, Money has been taken £65, no parcel sent. I have emailed them and been asked to send pictures of my bank card (Dodgy as $#*!) My bank is looking into it now. It seems they are more likely to do this with oversea customers as I live in the UK.

I love how prompt the response was when I contacted customer service on a out stock issue. Thank you again Lindsey! I do wish their website allowed for exchanges rather than returning it for store credit and ordering it again once it's all processed. It a very time consuming process and there's always a possibility of the size running out before I'm able to order it again, which is what happened.

Received our item damaged. (purse with a broken strap clasp). After several emails, including sending pictures, dolls kill would not exchange the item - last email now claiming they were out of stock. Gave us a store credit only - no refund. Now we are stuck with trying to repair the item ourselves at an additional cost and a store credit with a company I really do not want to buy from again.

Thanks to Dolls Kill for such a great customer service. My package was lost so I got an amazing feedback and help from the managers. I re-ordered, some of items were out of stock but I chose some other, so everyone is happy now.

I had to get a replacement for some boots, and they let me know they didn't normally do exchanges, but they made an exception! They were fast too, provided a first class priority mailing label and had it back within 3 days! Will definitely keep buying from them.

My parcel was lost when it was shipped to Germany. They took great care of everything, I was always informed and finally got a replacement delivery. And every single mail was super nice. Thank you very much for that!

I've been buying from dolls kill for a while now and always received high quality items! No faults or defects and the customer service team is literally the best there is! Super friendly and even more helpful!
Definitely recommend!

Sonia, helped me with my issue of getting store credit in time due to a return of pants that did not fit. I sent tons of emails and she was so helpful responding fast so I could order my new items before they ran out. I am very satisfied with my customer service as in the past other company's have ignored me or would not give me this opportunity or care about my issue! Thank you so much.

Been buying clothes and shoes from dolls kill for a few years now and literally every time I'm so impressed with the quality of what I bought, the speed of shipping, the customer service, everything. Seriously love this site!

I've been shopping on Dolls Kill for years and am always so thrilled with everything I order. You can't buy stuff like their inventory anywhere else on the web. Brooke in their customer service department is seriously a godsend. I had multiple issues with an order and she personally solved and followed up on each issue. I was truly blown away by the amazing service. I can't wait to kill it in my cute new looks on my trip! XX

Aside from the really cool stuff they stock, their customer service team is probably one of, if not THE best team I've dealt with! I made an error with my payment info and I was afraid it would be rejected and I'd lose out on a really good sale. Angelica got back to me super fast and was able to fix it all, she got back to each of my emails within like 5 minutes, if even that! Definitely a loyal customer to their brand now :)

These folks are amazing! When our order went slightly wrong, they responded immediately and effectively and corrected the issue in the best possible way: with kindness, a touch of silliness (which I loved), and a perfect solution. Thank you so much to the amazing team at Dolls Kill! You all really do kill it! Bravo!

They are always so helpful whenever I have any type of shipping issue and help me fix it right away! Usually don't take too long to respond and when they do it's right to the point of getting the problem fixed! Plus I've shopped here for years and they're clothes are amazing! Obsessed with them!

I found Dolls Kill a couple of years ago and immediately fell in love with the unique aestethic of their clothes and accessories. Whatever type of doll I want to be, Dolls Kill always has me covered with options for being either cute, sexy or both. A huge bonus is that Daddy loves the outfits too, so it's easy to borrow his credit card when I want to go shopping.:-)