Doll sKill has endlessly left my shook. They always have the cutest fits and wonderful customer service!
The chat loaded quickly and I was in touch with a rep, getting my questions answered super fast. Appreciated!
Had some issue with my order, but James got on it amazing customer service, really appreciate all the great communication and help provided.
Was given updated tracking information promptly! Really grateful for the quick, calm and tactful response.
Customer service is honestly so nice. Not only that, but Dolls Kill also has the cutest clothing options for my style and such diverse sizing/models!
Lots if unique cute stuff. Some of it is really over priced for the quality you get. Good that now they have free returns.
The worker was very helpful and kind with my questions! I'm glad there's a chat option that I can easily use if needed!
Quick feedback w help from the customer service email. Got my question answered and figured it out quickly
What can I say, 10/10 cute stuff, reasonable prices, awesome design & concept of the online store and lovely staff :))
Excellent shop with great clothing and really nice customer service. Good quality of the products, prices affordable. Totally recommend it!
Customer service is always prompt & friendly. I've ordered many times with few issues but everytime it's quickly solved.
I order several items some of which were too big, they sent me a return label and made the process pain free.
Orders are perfect, customer service is right away with their chat! Everything I order comes in good condition and on time.
This is my second return, and both times I've been so pleased with the service! Shopping made easy <3
I shipped my items back and return process was easy, just keep in mind you will only receive store credit
The process of returning items is extremely long but customer service was able to push my credit through when I asked!
I love Dolls Kill! I've been shopping with them for almost a year, and their products are always amazing. Keep up the great work! :)
I emailed last night and got a response in less than 10 hours. I'm so impressed with the quick service.
Answer: Promoting RAPE CULTURE (tee shirt: "Dead Girls Can't Say No") is quite enough for ME to shun these monsters. Oh and ripping off artists. There's that too. How utterly selfish are you? Their stock is available elsewhere online. BOYCOTT!
Answer: Depends on the item, we typically recommend sizing up not down.
Answer: I don't completely know what you are asking, but if you wondering what size to get in an American size you would get a 10. The sizing scale is weird with all the countries, but there you go. If you have more questions or if I didn't completely get it, please write back. Kylie
Answer: I'm from the Uk and I thought mine was taking strangely long so I checked my email and it was in customs. Check out your email to make sure it isn't customs. As soon as you do whatever you need to release the order from customs, it will take 1-2 days to deliver to you:) If you're talking about the tracking order status that comes after placing an order then the tracking order status should appear on the website 3-4 days afterwards. The tracking order link doesn't work for me so just email one of the staff and they will be more than happy to link you to it.
Answer: I don't know if you've ordered from Dolls Kill but they have a huge inventory of unique merchandise and in-stock when everyone else is out and INCREDIBLE FRIENDLY customer service so honestly the reviews are honest on here. I'm sorry you might have had a bad experience but they went above and beyond with an exchange for me. Maybe you should reach out and see if you can resolve your situation with them? I'm in Dallas, TX and was blown away by how great they were to work with! :)
Answer: Hi Alana - orders placed before 2PM typically take 24-48 hrs to process so if you place the order RIGHT NOW with 2-3 day shipping, you'll receive it by Friday. If you need it sooner, we recommend next day shipping. Xoxo
Answer: Hi there! What's your order #?
Answer: Hi Karlee! Depends on what brand! Normally we recommend to size up if you're a half size or order what size you typically are when you're half size isn't available <3
Answer: Hi Veronica! Thanks for your question! Orders are processed M-F excluding Federal Holidays. If you place your order before 1pm PST, it will ship out that same day. The time in transit really depends on the shipping method you chose and on the destination. You can find detailed info about shipping transit times here: https://www.dollskill.com/shipping_service
Dolls Kill has a rating of 4.2 stars from 2,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dolls Kill most frequently mention customer service, store credit and wrong size. Dolls Kill ranks 1st among Clubwear sites.