The customer service is super fast and positive. They will always come up with a solution right away. Just great!
Awesome selection of very unique clothing, accessories, shoes, etc. If you havent shopped here... you're missing out!
Amazing customer service. I felt well taken care of and assured:)
Speedy reply on all platforms. So excited for my products :)
I had some help from Elisa, she's lovely!
Actually a very nice and express service.
Everything clear now!
Super quick and helpful responses to my emails (on a Sunday!). Follow up as well even after the problem had been resolved. Very friendly.
My purchase came with imperfections and they helped me out immediately! Next day the replacement was ordered. Great customer service team<3
Their return process was very helpful and fast, I got a response in under 10 minutes that completely solved my problem! Awesome service!
Purchased an awesome pair of sneakers but I knew they would rub my heels. Jesus was able to help me out with a return.
I was confused about the processing bc it took so long but Paige helped she's very nice too props to her.
Very speedy, satisfactory service! Always enjoy shopping at this online store and never had a negative experience.
Dolls Kill was prompt in answering an inquiry of mine on a Sunday, and completely resolved the problem for me as well. Thank you!
I've never had a bad experience with Dolls Kill. They are very kind to their customers and provide excellent products. Highly recommend!
Very friendly customer service. And excellent products. Will definitely order again- highly recommend. :)
Selina answer my email very fast and help with what I need. She also explained important information for me not to worry.
Chantel was amazing in helping me change my address. Great customer service, very kind, efficient, and quick.
Really bad company gives lousy product. Art thief, sexist, and racist.
No point to buy their rip off products. You will disappointed.
Accidentally had items sent to a old address, and the customer service was excellent in getting that fixed for me! Thank you!
Fantastic lingerie. I ordered a pack of bras and all super quality. It looks so nice. The lace is very soft.
Dollskill never disappoints. My second pair of boots from here and I am in loveeeee. The baby tees are super cute too and customer service is AMAZING
Finally had to write looking for a size of Doc Marten That wasn't avail and Holland took care of the situation in one chat. So stoked.
Kjb kiely
Answer: Promoting RAPE CULTURE (tee shirt: "Dead Girls Can't Say No") is quite enough for ME to shun these monsters. Oh and ripping off artists. There's that too. How utterly selfish are you? Their stock is available elsewhere online. BOYCOTT!
Answer: Depends on the item, we typically recommend sizing up not down.
Answer: I don't completely know what you are asking, but if you wondering what size to get in an American size you would get a 10. The sizing scale is weird with all the countries, but there you go. If you have more questions or if I didn't completely get it, please write back. Kylie
Answer: I'm from the Uk and I thought mine was taking strangely long so I checked my email and it was in customs. Check out your email to make sure it isn't customs. As soon as you do whatever you need to release the order from customs, it will take 1-2 days to deliver to you:) If you're talking about the tracking order status that comes after placing an order then the tracking order status should appear on the website 3-4 days afterwards. The tracking order link doesn't work for me so just email one of the staff and they will be more than happy to link you to it.
Answer: I don't know if you've ordered from Dolls Kill but they have a huge inventory of unique merchandise and in-stock when everyone else is out and INCREDIBLE FRIENDLY customer service so honestly the reviews are honest on here. I'm sorry you might have had a bad experience but they went above and beyond with an exchange for me. Maybe you should reach out and see if you can resolve your situation with them? I'm in Dallas, TX and was blown away by how great they were to work with! :)
Answer: Hi Alana - orders placed before 2PM typically take 24-48 hrs to process so if you place the order RIGHT NOW with 2-3 day shipping, you'll receive it by Friday. If you need it sooner, we recommend next day shipping. Xoxo
Answer: Hi there! What's your order #?
Answer: Hi Karlee! Depends on what brand! Normally we recommend to size up if you're a half size or order what size you typically are when you're half size isn't available <3
Answer: Hi Veronica! Thanks for your question! Orders are processed M-F excluding Federal Holidays. If you place your order before 1pm PST, it will ship out that same day. The time in transit really depends on the shipping method you chose and on the destination. You can find detailed info about shipping transit times here: https://www.dollskill.com/shipping_service
Dolls Kill has a rating of 4.2 stars from 2,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dolls Kill most frequently mention customer service, store credit and wrong size. Dolls Kill ranks 1st among Clubwear sites.