I missed the coupon code space and emailed to cancel the order but Holland was so kind and convinced me to keep my order and offered to refund the difference the coupon code would've made. Thanks so much! Love dolls kill
I was having issues using my gift card and Holland was very prompt with her response and very helpful! I absolutely love Dolls Kill
The person who helped me was so kind and understanding responded very quickly and made me feel like I was one of the dolls
It was a little problem with my tracking number but the customer service was really nice and now i have the right tracking number.
Love love love everything in this site as well being treated with respect customer service is awesome!
Very quick and easy to talk to, she heard me out and got a solution within a minute. Amazing service and really nice girl!
I emailed/ texted what the problem was and someone efficiently got back to me! The person was very kind and solved my problem. Thankyou!
Customer service were very very helpful, no rudeness at all, extremely friendly and kind! Got my problem fixed very quickly and with no stress!
BEWARE! Do not order from this site! Read reviews before you do! They do not honor their shipping times! There are so many reviews on EXTREMELY LATE ORDERS! I wish I read them b4 I ordered... I ordered a huge order of clothes and accessories on April 19th to be here by May 5th for a photoshoot I paid for that I can not be refunded and Dollskill have literally still have yet to send my pckge out 11 days later! I selected 5-10 day shipping with expectations to have it by the end of this week! Now my birthday photoshoot is RUINED because I don't have anything to wear! Their customer service SUCKS! They could've easily fixed this issue by simply upgrading my shipping to priority so I can still get in time but they keep sending me emails trying to blame the "PANDEMIC" for their delays... I have orders from multiple sites and even some in UK and got my things within expected shipping rates! Nice clothes bad BIZ! They lost a customer before they could even get one! I'm reporting them it's such a disappointment :( do anyone know a site I can order from priority to get a outfit by next week? PLEASE HELP!
I love this store so much! They helped me with my order. I love my new shoes and I can't wait to get my new belt in the mail
They are so quick to return your money and answer every question you have. Just email them, and they get back to you quick. It's great.
I've been in email correspondences with Elisa and she is amazing! She responds in a timely manner and has helped with all my questions and requests!
Received wrong shoes both size and colour and the lady that sorted it out for me was fab! Quickly responded and sent me the right shoes!
Was able to quickly find the order and resolve the store credit. No long wait time, respectful, and no issues
I have got my order and i am impressed thank you for you and your teams help through these difficult times i will order again soon
It was very good. They answered my question right away with what needed. I am very satisfied with my experience.
Great! I loved the service. They were nice. And I will shop again. I love the self chatting service because it is really easy and fast.
I ordered the denim boots and they where quick with the shipping and my boots was exactly what I wanted I will order again from them
Holland was the one who replied and he was super friendly and understood right away my problem and fixed it
Love these girls! So responsive and make my face light up with their sweet compliments! Love their dedication and helpfulness
Overview
Dolls Kill has a rating of 3.1 stars from 2,900 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dolls Kill most frequently mention customer service, store credit and wrong size. Dolls Kill ranks 1st among Clubwear sites.
- Visit Website
- San Francisco, CA, United States
- Edit business info
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members