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How would you rate Dolls Kill?
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Canada
1 review
0 helpful votes
Follow Elizabeth H.
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What a good customer service!
March 24, 2024

The employee are always sweet when i ask questions by mail. Thank you for your kindness!

Date of experience: March 14, 2024
GB
1 review
0 helpful votes
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Great customer service
August 20, 2019

Bought some boots and they were faulty, they have arranged to send me a new pair, no hassle no stress. I'm a happy customer, thanks Imani! X

Date of experience: August 19, 2019
California
1 review
0 helpful votes
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The people at DollsKill always are so quick to get back to me about any questions or concerns. They're very sweet and always glad to help :)

Date of experience: August 15, 2019
Tennessee
1 review
0 helpful votes
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Experience
April 21, 2021

It was amazing! The Style and aesthetics they have are SO creative. The service was also rlly awesome! I enjoy shopping here, as I do a lot!

Date of experience: April 21, 2021
California
1 review
0 helpful votes
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The best customer service! Love how they treat you like a friend! They were able to answer my question and were excited to hear how my purchase went.

Date of experience: August 29, 2019
Virginia
1 review
0 helpful votes
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Promptly help!
March 4, 2019

Really nice that I was able to resolve what I was needing. Logged out and another girl help me out again right out away. Thanks Elisa and Marian

Date of experience: March 1, 2019
Texas
1 review
0 helpful votes
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Great Customer Service!
March 22, 2019

I had an issue with my password and within 1 hour, Dolls Kill helped me resolve my issue! I have always had great customer service with this company.

Date of experience: March 20, 2019
Massachusetts
1 review
0 helpful votes
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Best customer service + products
February 4, 2022

Their team is so so helpful and it's so easy to get in touch with them. Have bought things from them a few times and always love them!

Date of experience: February 4, 2022
Michigan
1 review
0 helpful votes
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Excellent Service
March 4, 2019

Jahna has assisted me on a few occasions. Lovely human, and on top of everything! I love the goodies on Dolls Kill!

Date of experience: March 1, 2019
Australia
1 review
0 helpful votes
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Best store ever
July 12, 2019

Love this store amazing customer service and quality products so happy there is a store to cator to my every fashion need

Date of experience: July 11, 2019
Louisiana
1 review
0 helpful votes
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Fast and friendly customer service!
May 26, 2019

Dollskill was having a sale so I asked if they could issue my credit a day early so I can purchase stuff and they did it in less then 5 mins!

Date of experience: May 23, 2019
Washington
1 review
0 helpful votes
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Very helpful and kind
October 2, 2019

I ordered an item and it took over a month for me to see any shipping progress, Tifani was very kind and helped me know what was going on with it!

Date of experience: October 1, 2019
New Jersey
1 review
0 helpful votes
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Amazing customer service
October 31, 2019

Super fast and reliable and the text option is super convenient. Always easy to work with and make my life easier!

Date of experience: October 29, 2019
California
1 review
0 helpful votes
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For a corporate company they have fast response and even on weekends which they claim to not reply to messages on!

Date of experience: July 14, 2019
California
1 review
0 helpful votes
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So helpful!
November 10, 2018

Took time to hear about what I needed help with, cared & then went above & beyond to help.

So great!

Date of experience: November 6, 2018
California
1 review
0 helpful votes
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Obsessed
March 6, 2021

Dolls Kill not only has the most unique great quality clothes and accessories... the customer service is amazing.
Love Love Love

Date of experience: March 6, 2021
California
1 review
0 helpful votes
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Amazing
February 7, 2022

Kimberly helped me so much. I emailed the customer support and she got back to me so quick
Literally the best

Date of experience: February 7, 2022
Ohio
1 review
0 helpful votes
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Helped change address
February 13, 2022

It was very helpful, I was in need or my address changed on an order I made. I got i response within 30 minutes which I loved.

Date of experience: February 13, 2022
Louisiana
1 review
0 helpful votes
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So fair and kind!
March 4, 2021

I missed the coupon code space and emailed to cancel the order but Holland was so kind and convinced me to keep my order and offered to refund the difference the coupon code would've made. Thanks so much! Love dolls kill

Date of experience: March 4, 2021
Ohio
1 review
0 helpful votes
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Amazing
March 3, 2021

I had ordered one day shipping and chose the wrong address. I texted you guys and you answered so fast to change it. Thank you so much!

Date of experience: March 3, 2021

Overview

Dolls Kill has a rating of 3.1 stars from 2,900 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dolls Kill most frequently mention customer service, store credit and wrong size. Dolls Kill ranks 1st among Clubwear sites.

service
321
value
301
shipping
311
returns
230
quality
284
+322