I loved all the pieces I bought and I recommend it to everyone! Excellent service and agility in answering emails.
I selected the wrong address and they got back to me super fast! They were also super polite and helped me out perfectly.
I was a little frustrated about a mistake from the shipping but the lovely ladies helped me quickly which I appreciate a lot.
Elisa was super quick to respond to my inquiry. She resolved my issue so quickly and was so kind. Cannot recommend her more!
There clothes and customer Service is wonderful and definitely be a regular customer and they have great deals and make you feel welcomed
They were super apologetic about the shipping error and gave me the return right away. They're super sweet and easy to talk to!
Love everything about these guys. Extra in everything. Oceans of love and gratitude for your service
Had an issue with the shipping and they were very reasonable and accommodating! Was very appreciative
Great service
Fast delivery
Quality products
Those boots tho...
Fast response from customer service
Easy returns
I ORDER FROM THEM VERY OFTEN. SINCE MY MOVE I ALWAYS FORGET TO SHIP TO MY NEW ADDRESS. BUT THEY MOVE VERY QUICK TO MAKE SURE I RECEIVE MY GOODIES TO THE RIGHT LOCATION.
Great customer service and quick responses through their texting feature! Easy to fix issue and great to work with!
I love the products and styling in dolls kill there is always a great choice and new products every week. I love the new plus size section
But i don't like the brand Kill-star what the sell. That company is the rudest in the world. Don't shop with them...
Wonderful from the beginning to the end of the buying process and after-sales support gives us a lot of security and peace of mind.
Love the chat feature, was confused on what size to get for shoes and asked on the chat and was given a good suggestion.
I love the variety and I find myself ordering awesome new clothes/shoes often from Dolls Kill! I recently made an order and realized I forgot to add the promo code. Holland and Bree were super fast and friendly with getting me the best service and the money back from the 25% coupon I forgot! Thanks lovelies! <3
Needed to find my package and Andrea assisted me with the correct email i used and routed me to the correct link to find it! She was really nice!
Answer: Promoting RAPE CULTURE (tee shirt: "Dead Girls Can't Say No") is quite enough for ME to shun these monsters. Oh and ripping off artists. There's that too. How utterly selfish are you? Their stock is available elsewhere online. BOYCOTT!
Answer: Depends on the item, we typically recommend sizing up not down.
Answer: I don't completely know what you are asking, but if you wondering what size to get in an American size you would get a 10. The sizing scale is weird with all the countries, but there you go. If you have more questions or if I didn't completely get it, please write back. Kylie
Answer: I'm from the Uk and I thought mine was taking strangely long so I checked my email and it was in customs. Check out your email to make sure it isn't customs. As soon as you do whatever you need to release the order from customs, it will take 1-2 days to deliver to you:) If you're talking about the tracking order status that comes after placing an order then the tracking order status should appear on the website 3-4 days afterwards. The tracking order link doesn't work for me so just email one of the staff and they will be more than happy to link you to it.
Answer: I don't know if you've ordered from Dolls Kill but they have a huge inventory of unique merchandise and in-stock when everyone else is out and INCREDIBLE FRIENDLY customer service so honestly the reviews are honest on here. I'm sorry you might have had a bad experience but they went above and beyond with an exchange for me. Maybe you should reach out and see if you can resolve your situation with them? I'm in Dallas, TX and was blown away by how great they were to work with! :)
Answer: Hi Alana - orders placed before 2PM typically take 24-48 hrs to process so if you place the order RIGHT NOW with 2-3 day shipping, you'll receive it by Friday. If you need it sooner, we recommend next day shipping. Xoxo
Answer: Hi there! What's your order #?
Answer: Hi Karlee! Depends on what brand! Normally we recommend to size up if you're a half size or order what size you typically are when you're half size isn't available <3
Answer: Hi Veronica! Thanks for your question! Orders are processed M-F excluding Federal Holidays. If you place your order before 1pm PST, it will ship out that same day. The time in transit really depends on the shipping method you chose and on the destination. You can find detailed info about shipping transit times here: https://www.dollskill.com/shipping_service
Dolls Kill has a rating of 3.1 stars from 2,900 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dolls Kill most frequently mention customer service, store credit and wrong size. Dolls Kill ranks 1st among Clubwear sites.