I asked to know if they had an item that I wanted in stores and they responded on the same day! They were really nice about it and really helpful.
Lindsay was very nice and knowledgeable. She answered my question very promptly. Cant wait to make my first purchase!
I had questions about an order shipping and they responded super quickly, and handled everything with ease and kindness!
I needed to find shipping information i had no previous history of and she gave it to me immediately.
I had a hard time finding my package and they were quick to help me and so nice. I was able to text back and forth until everything was resolved
My representative was very helpful and prompt. It was a quick solution to what could've been a big problem.
I had an issue with an order placed. Went on lime and started a chat and was able to correct the issue quickly!
I requested a return via chat and Elisa handled my return in a quick and efficient way. Will be coming back to shop!
The best! I buy all my shoes in this page! I like and when I want to find something nice I'm buy sure
The best shopping experience ever. Very unique pieces. They're the best! Everything I've ordered is BETTER than it looks online. Very good quality
I needed information on a pair of shoes that had link issues, they helped me navigate and get me the info I needed
Great customer service and even better clothes! I am and always will be a long time customer! They respond to emails quickly and
Every time I have a question, I don't hesitate to contact customer service. I always receive a prompt and useful response. Many thanks
It's nice to have a chat option instead of calling and waiting in queue. It was super fast and Brooke was super personable.
I love all of their clothes and their employees are incredibly helpful and nice! Every encounter I have had has been positive <3
Though I had some issues with the shipping they always managed to resolve my issues fast and with ease! Also love the clothing
I satisfied with the treatment and the help that they offer before any doubt or inconvenience. The clothes are great, I love it.
Answer: Promoting RAPE CULTURE (tee shirt: "Dead Girls Can't Say No") is quite enough for ME to shun these monsters. Oh and ripping off artists. There's that too. How utterly selfish are you? Their stock is available elsewhere online. BOYCOTT!
Answer: Depends on the item, we typically recommend sizing up not down.
Answer: I don't completely know what you are asking, but if you wondering what size to get in an American size you would get a 10. The sizing scale is weird with all the countries, but there you go. If you have more questions or if I didn't completely get it, please write back. Kylie
Answer: I'm from the Uk and I thought mine was taking strangely long so I checked my email and it was in customs. Check out your email to make sure it isn't customs. As soon as you do whatever you need to release the order from customs, it will take 1-2 days to deliver to you:) If you're talking about the tracking order status that comes after placing an order then the tracking order status should appear on the website 3-4 days afterwards. The tracking order link doesn't work for me so just email one of the staff and they will be more than happy to link you to it.
Answer: I don't know if you've ordered from Dolls Kill but they have a huge inventory of unique merchandise and in-stock when everyone else is out and INCREDIBLE FRIENDLY customer service so honestly the reviews are honest on here. I'm sorry you might have had a bad experience but they went above and beyond with an exchange for me. Maybe you should reach out and see if you can resolve your situation with them? I'm in Dallas, TX and was blown away by how great they were to work with! :)
Answer: Hi Alana - orders placed before 2PM typically take 24-48 hrs to process so if you place the order RIGHT NOW with 2-3 day shipping, you'll receive it by Friday. If you need it sooner, we recommend next day shipping. Xoxo
Answer: Hi there! What's your order #?
Answer: Hi Karlee! Depends on what brand! Normally we recommend to size up if you're a half size or order what size you typically are when you're half size isn't available <3
Answer: Hi Veronica! Thanks for your question! Orders are processed M-F excluding Federal Holidays. If you place your order before 1pm PST, it will ship out that same day. The time in transit really depends on the shipping method you chose and on the destination. You can find detailed info about shipping transit times here: https://www.dollskill.com/shipping_service
Dolls Kill has a rating of 3.1 stars from 2,900 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dolls Kill most frequently mention customer service, store credit and wrong size. Dolls Kill ranks 1st among Clubwear sites.