The issue I had about needing a return and not store credit was resolved in a timely and friendly manner.
Jesus, who worked with me, was patient and helpful, and was able to get my issue resolved. Thank you :)
Fast response time. Answered all my questions and went above and beyond with helping me out with a specific item.
I really appreciate Dolls Kill for their wide range of choices in various styles and for all types of prices!
Chantel was able to help me with what I needed with issuing my store credit back into my bank account(:
This is my second Dolls Kill purchase, and it will not be my last! Excellent stuff and services! Great quality!
Amazing, little confusion with the shipping but They helped me so much. Thank you for the amazing quality and packaging.
Nicole went above and beyond to see that I received my shoes in time for my show. I appreciate her so much. Xo
I love the variety of styles dollskills has to offer!
They always have some sort of sale and also offer larger sizes! :)
Thank-you for the excellent customer service, uncomplicated delivery to off-grid and having EXACTLY what I wanted. Took far too long to find you.
When I had a promblem with my order they fixed it very fast and were very nice! I definitely recommend buy from them.
I love dolls kill, shout out to bree who has helped me through the ordering process
Always a positive experience with dolls kill
Prompt A1 customer service. Definitely will shop again alone based off exceptional service received.
Replies to any questions you have are really quick and helpful, it's easier to use the website when you know you can ask for help at any time
Thank you for the helpful and quick response it was nice of you to take the time to help me. Hopefully we can work together in the future
Answer: Promoting RAPE CULTURE (tee shirt: "Dead Girls Can't Say No") is quite enough for ME to shun these monsters. Oh and ripping off artists. There's that too. How utterly selfish are you? Their stock is available elsewhere online. BOYCOTT!
Answer: Depends on the item, we typically recommend sizing up not down.
Answer: I don't completely know what you are asking, but if you wondering what size to get in an American size you would get a 10. The sizing scale is weird with all the countries, but there you go. If you have more questions or if I didn't completely get it, please write back. Kylie
Answer: I'm from the Uk and I thought mine was taking strangely long so I checked my email and it was in customs. Check out your email to make sure it isn't customs. As soon as you do whatever you need to release the order from customs, it will take 1-2 days to deliver to you:) If you're talking about the tracking order status that comes after placing an order then the tracking order status should appear on the website 3-4 days afterwards. The tracking order link doesn't work for me so just email one of the staff and they will be more than happy to link you to it.
Answer: I don't know if you've ordered from Dolls Kill but they have a huge inventory of unique merchandise and in-stock when everyone else is out and INCREDIBLE FRIENDLY customer service so honestly the reviews are honest on here. I'm sorry you might have had a bad experience but they went above and beyond with an exchange for me. Maybe you should reach out and see if you can resolve your situation with them? I'm in Dallas, TX and was blown away by how great they were to work with! :)
Answer: Hi Alana - orders placed before 2PM typically take 24-48 hrs to process so if you place the order RIGHT NOW with 2-3 day shipping, you'll receive it by Friday. If you need it sooner, we recommend next day shipping. Xoxo
Answer: Hi there! What's your order #?
Answer: Hi Karlee! Depends on what brand! Normally we recommend to size up if you're a half size or order what size you typically are when you're half size isn't available <3
Answer: Hi Veronica! Thanks for your question! Orders are processed M-F excluding Federal Holidays. If you place your order before 1pm PST, it will ship out that same day. The time in transit really depends on the shipping method you chose and on the destination. You can find detailed info about shipping transit times here: https://www.dollskill.com/shipping_service
Dolls Kill has a rating of 3.1 stars from 2,900 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dolls Kill most frequently mention customer service, store credit and wrong size. Dolls Kill ranks 1st among Clubwear sites.