The dress I got was gorgeous. I did the one-day delivery and it came on time. The quality is amazing as well.
My first experience purchasing on their website was great. Within 24hrs my order was shipped and received it within 1 week. I purchased the YRU Clear Glitter Charii as a birthday gift to myself. I was so excited to wear my shoes and decorate the soles. The sandals are so cute and unique. I was so happy to have the chance to wear them on my birthday. They are so comfortable to walk in and love that it has threaded soles for stability and comfort. The sad part is that within that week, the shoe strap got torn off. Its made of plastic. I paid $158 for the shoes so it hurts that the shoe wasnt sturdy enough for the price. I immediately contacted YRU and Dollskill staff about it. YRU was very concerned and made sure that Dollskill took care of my issue. I communicated with Alicia from Dollskill. She is so nice and honored the return eventhough I have already worn the sandals. She gave me a store credit and I ordered more stuff in time for Labor Day Sales. I'm so excited to receive my order soon. I love your products and thank you so much for understanding. Thank you so much for the store credit and helping me resolve my issue. Keep up the great work!
My order was taking a while to ship but after I emailed them they got it out to me fast and they were very nice about it!
My outcome sorted very quickly and nicely. I think it was Nicole who helped me, ah was very keen to help adding leave me waiting too long.
Every time I get to work with the Dolls Kill customers service folks they are so quick to respond and incredibly helpful!
They were very responsive and super kind! I have no complaints what so ever, I had a messed up dress and they refunded in store credit <3
From quality clothes and killer styles to speedy delivery and distinctive customer support, the Dolls Kill clan slays the game. Gimme more forever 💞
I accidently purchased an item without using the store credit. So I texted customer service and they were very prompt and helpful!
I had an issue with a return and their customer service agent was very nice and tracked down my return for me.
I had a question regarding shoe sizes and Lindsay was able to answer me super fast and in a friendly manner :)
Amazing quality and service. My order came in a timely manner and I love everything I got! Will definitely be ordering again!
Best customer service ever! Very happy with my purchase. Very quick delivery. Took just a week to be delivered to Ireland :)
I had trouble picking the dress and they were of great help. Response was very fast! They always have the best solution
They were quick and willing to help me once I found out someone had opened my package before it go to me.
This just has greatttt quality. I recommend this site to all my friends. The customer service is fantastic and shipping is fast
Holland was quick to solve my issue. I am pleased with how easy it was to contact support and receive an answer.
I had some concerns about shoe sizes and they helped me with all of my questions making easy for me. Love how they took their time to get back to me.
Overview
Dolls Kill has a rating of 3.1 stars from 2,900 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dolls Kill most frequently mention customer service, store credit and wrong size. Dolls Kill ranks 1st among Clubwear sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members