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How would you rate Dolls Kill?
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Tennessee
1 review
0 helpful votes
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Customer Assistance
April 22, 2021

They kindly provided me assistance through texting and adjusted my order I placed to my needs. Helpful and friendly customer service! Thank you!

Date of experience: April 22, 2021
North Carolina
1 review
0 helpful votes
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Great customer service
December 13, 2018

I had an issue with a return, it got resolved and the customer service rep I spoke too was very nice and understanding!

Date of experience: December 12, 2018
Ohio
1 review
0 helpful votes
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Good
January 10, 2019

Very helpful on the chat and helped me with all the issues i was having. Im glad there is a chat opinion now

Date of experience: January 10, 2019
Switzerland
1 review
0 helpful votes
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Address change
January 10, 2019

Very quick and easy. Great support when it came to changing address on order most helpful support I have had when ordering online.

Date of experience: January 10, 2019
Illinois
1 review
0 helpful votes
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Had a question on sizing... expected a response within 24 hours. Got it in MINUTES! Personal... friendly... what a GREAT first impression! <3

Date of experience: August 27, 2019
Illinois
1 review
0 helpful votes
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Good experience
September 2, 2021

I received my order with an incorrect sized item. Had the correct item shipped out promptly and customer service was kind and helpful.

Date of experience: September 2, 2021
Texas
1 review
0 helpful votes
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Amazing customer service!
February 28, 2019

There was an shipping order error in Houston and customer service responded within a few hours and quickly helped with getting a refund!

Date of experience: February 27, 2019
Canada
1 review
0 helpful votes
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Beyond fabulous!
December 19, 2019

My first time in your store... and it was a great experience! Product quality, pricing and customer service are exceptional! Great visit, thanks!

Date of experience: December 17, 2019
Michigan
1 review
0 helpful votes
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Helpful hints
April 4, 2019

I asked the support team ways to save money on my total bill and they lead me to different options! And quickly responded

Date of experience: April 3, 2019
New Jersey
1 review
0 helpful votes
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Sizzling Hot booties! Very comfortable, wore them all day. So many compliments. There are so many diverse and quality choices! Luv ya Dolls

Date of experience: October 23, 2018
Washington
1 review
0 helpful votes
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Customer service
July 14, 2019

Amazing customer service, many people helped me with my problems and I am very happy with how quick and helpful their team is.

Date of experience: July 12, 2019
California
1 review
0 helpful votes
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Accommodating and Prompt Reply!
February 18, 2021

I'm happy with my purchase. When I reached out to the Dolls Kill customer service, I was treated with kindness and empathy <3

Date of experience: November 3, 2018
Australia
1 review
1 helpful vote
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Checkout help
May 29, 2019

Elisa was fantastic and answered my issue to do with payments and costs in one fell swoop, 11/10 would recommend to a friend.

Date of experience: May 28, 2019
Texas
1 review
0 helpful votes
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AMAZING
January 11, 2020

I have never experienced such good customer service online! They actually respond to your emails and do everything they can to help you

Date of experience: January 9, 2020
California
1 review
0 helpful votes
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Good customer service
December 14, 2021

Customer service has improved a lot and I always feel happy every time I have to contact them to check on my orders.

Date of experience: December 14, 2021
Michigan
1 review
0 helpful votes
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Never received store credit for return due to wrong. No response nothing

Please stay away unless you want to give your money away

Date of experience: April 10, 2023
New Jersey
1 review
0 helpful votes
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Great customer service
July 4, 2020

I submitted an order with the wrong shipping address on the 4th of July, and they still fixed it and replied back immediately!

Date of experience: July 4, 2020
South Carolina
1 review
0 helpful votes
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Absolutely Love Dollskill Clothes!
August 13, 2020

Have been a fan of the clothing for a while and just purchased some for the first time. They turned out to be even better than I expected!

Date of experience: August 13, 2020
California
1 review
0 helpful votes
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Great service!
January 10, 2020

I went over the 30-day limit for returning but i was allowed to still return after that limit just so i would have a better experience:-) thank you!

Date of experience: January 8, 2020
Pennsylvania
1 review
0 helpful votes
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Friendly Relatively Fast Service
January 12, 2021

Struggled at first to get ahold of someone with the text delay. Once I was in communication my agent was very friendly and quick to respond!

Date of experience: January 12, 2021

Overview

Dolls Kill has a rating of 3.1 stars from 2,900 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dolls Kill most frequently mention customer service, store credit and wrong size. Dolls Kill ranks 1st among Clubwear sites.

service
321
value
301
shipping
311
returns
230
quality
284
+322