Killed me as in slayed me with their excellent customer service and cool brands. Thanks for always being quick to respond!
Bree changed my address when I put in the wrong one. Also, I'm excited for my new dress and face mask!
Customer support is very kind and helps with questions very patiently. 100% recommend the clothing on Dolls Kill. Supa cute <3
Thank you for your help in solving my order issue. You were freindly and helpful I will definitely be ordering stein.
I accidentally forgot to put the promo in the checkout and Dolls Kill ended up giving me a gift card with the percentage off I had! They are amazing!
I really really love your customer service, solving my problems every time in the best possible way!
Thank you dollllzzzzz
Miss Yurixie was super sweet and super helpful with everything I needed. You guys always have top notch customer service.
I've been purchasing clothes from dollskill for a while and their customer service is always great! Super kind and helpful.
Dolls kill is by far the best store with the best customer service; no other shop takes better care of its customers. I love y'all so much
Xoxo
I loved Dolls Kills they have this Unique style of clothing, shoes everything is own by them No Other store has what Dolls Kills Do offer and I am very happy to Be Part of this Site
I was looking for a pair of Demonia shoes which I couldn't get here in Switzerland, til I laid eyes on one cool site called Dolls Kill, I was happy that they have shipping options irregardless of the express shipping price, I just wanted to receive my package for 3 days as promised. At first I was thrilled when I thought the shipping was fast after I received a note from them. But it was odd that the Fedex tracking wasn't moving at all and I just thought maybe they were have technical problems. The big day finally arrived, waited the whole day, and I received nothing, no Fedex van, nothing. I was contacting their customer service thru chat and email, they respond which is good, but not so helpful especially when most of time time they would respond with ''babe, blah blah, we'll get back to you, xoxo''. Waited until a week, called the fedex US and told me there's no trace of my package being shipped. I contacted Dolls kill and sent me the same ''well get back to you'' but I had enough, I told them that I needed my package to get here fast that's why i paid extra for it, but they failed to do so, and I was furious that I actually asked them to stop making me wait for their follow ups and actually do something. In the end they refunded me a week later after I bombarded them with messages. And now I gotta pay Fedex bill, which i thought is pathetic since there was no fedex service involved in this whole messy situation. Think twice before ordering from this company.
My very first purchase was KUSH SO FEISTY STUDDED BOOTS... I am SO FREAKING happy with these, it's ridiculous! The boots are soooo comfy and the delivery was super fast! Thankyou Dolls Kill!,
Quick response from the team, I spoke to Elisa and found the service amazing! Thank you for your help! Cannot wait to receive my parcel now! Xoxo
I had an issue regarding getting my store credit but Kaylin sorted it out so quickly and it really made my day that much better. Thank you.
Spoke with Kayla she got back to me quickly on my shipping status. Shoes came quickly and packaged well.
I ordered a lime crime unicorn lipstick OMFG LET ME JUST SAY HOW HAPPY I AM! It came in like 4 days and it was protected packaging So happy gonna keep ordering of this site always love it.!
Jahna got me the information I needed quickly. Efficient and exactly what people expect when using the chat function!
The representative was extremly polite and quick to respond! They helped solve my problems super fast without any problems.
Something was miss in my package and they answer me very quik, and solve the problem
Satisfactorily, good job!
Great customer service that always helps out. Have had some problems with orders or just general questions and I've always gotten great help.
Overview
Dolls Kill has a rating of 3.1 stars from 2,900 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dolls Kill most frequently mention customer service, store credit and wrong size. Dolls Kill ranks 1st among Clubwear sites.
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- San Francisco, CA, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members