I've gotten many items and always perfect service. I had to cancel an order and they handled it instantly.
Their customer service is awesome
I had been waiting on a refund, there was a little confusion and they made sure to respond and take care of me promptly.
Dolls Kill has great selection, amazing clothes, jewlery, and the Dolls are gorgeous. If it was at all possible id give more then a 5 star rating!
I get all my bomb $#*! clothes from dollskill this is my main $#*! u feel me 10/10 would recommend. And such lovely customer service as well!
100% satisfaction... thank you so much Dollskill for being super quick and awesome. Cant believe how easy it was for them to resolve my issue.
I've purchased three pair of DollsKill shoes thus far. They are my absolute favorite. I also purchased a gym bag that is totally awesome!
I was worried about my return. Nicole the clerk on line solved it. Superb! She took care of it and I'm a satisfied costumer!
Paige helped me change my address for my order, she's a lifesaver! I always can count on Dollskill to accommodate any issues that come up!
My package was lost in the mail. Tiffani gave me all the info and options I needed to get it taken care of! :)
Happy with results after I got a pair of shoes that weren't very impressive. I'll return them and get something i want more
I love dollskill so much they have amazing customer service and very fast shipping and great quality clothes. The best online store ever!
Love the products from this site! Perfect for rave girls. They have fast shipping and great service. I overall love Dollskill high recommendations.
Yurixie helped me get my order straightened away super quick. They were super sweet and really solidified Dolls Kill as an awesome company!
They are the best I love their customer service. Periodt. Make sure you buy from them if will be worth it I promise
It was pretty expensive, some clothes are made cheaply and some made nice. Also the ONE thing in my order I was SUPER excited to receive did not come. They didn't give me any notice that the item I bought was actually sold out so when I opened the package and read the paper it crossed out the item and they wrote "sorry item was out of stock, will refund money for item". Literally made my mood go from 100 to 0 and now I don't want to order again because of that disappointment. Also sizes are all over the place. I bought two pairs of shorts one large and one medium. The large is a little big and the medium is soooooo small I can even wear them unless I lose 50 lbs... I weigh 130 and am 5'9 which is an average weight for people my height, I would literally have to be under weight to fit into these shorts. ALSO THE EYE LINER OMG THE EYE LINER. Liquid eye liner from NYX $8cant even use because it dispenses too much eye liner ink. I touch it to my face for 1 sec and I have a giant blob of black ink on my face. Literally dollar store eye liner works better.
They always respond in a timely matter and got to all my questions no problem. Great customer service over all. Thanks, dollskill!
Answer: Promoting RAPE CULTURE (tee shirt: "Dead Girls Can't Say No") is quite enough for ME to shun these monsters. Oh and ripping off artists. There's that too. How utterly selfish are you? Their stock is available elsewhere online. BOYCOTT!
Answer: Depends on the item, we typically recommend sizing up not down.
Answer: I don't completely know what you are asking, but if you wondering what size to get in an American size you would get a 10. The sizing scale is weird with all the countries, but there you go. If you have more questions or if I didn't completely get it, please write back. Kylie
Answer: I'm from the Uk and I thought mine was taking strangely long so I checked my email and it was in customs. Check out your email to make sure it isn't customs. As soon as you do whatever you need to release the order from customs, it will take 1-2 days to deliver to you:) If you're talking about the tracking order status that comes after placing an order then the tracking order status should appear on the website 3-4 days afterwards. The tracking order link doesn't work for me so just email one of the staff and they will be more than happy to link you to it.
Answer: I don't know if you've ordered from Dolls Kill but they have a huge inventory of unique merchandise and in-stock when everyone else is out and INCREDIBLE FRIENDLY customer service so honestly the reviews are honest on here. I'm sorry you might have had a bad experience but they went above and beyond with an exchange for me. Maybe you should reach out and see if you can resolve your situation with them? I'm in Dallas, TX and was blown away by how great they were to work with! :)
Answer: Hi Alana - orders placed before 2PM typically take 24-48 hrs to process so if you place the order RIGHT NOW with 2-3 day shipping, you'll receive it by Friday. If you need it sooner, we recommend next day shipping. Xoxo
Answer: Hi there! What's your order #?
Answer: Hi Karlee! Depends on what brand! Normally we recommend to size up if you're a half size or order what size you typically are when you're half size isn't available <3
Answer: Hi Veronica! Thanks for your question! Orders are processed M-F excluding Federal Holidays. If you place your order before 1pm PST, it will ship out that same day. The time in transit really depends on the shipping method you chose and on the destination. You can find detailed info about shipping transit times here: https://www.dollskill.com/shipping_service
Dolls Kill has a rating of 3.1 stars from 2,900 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dolls Kill most frequently mention customer service, store credit and wrong size. Dolls Kill ranks 1st among Clubwear sites.