The company's reputation is significantly marred by numerous customer complaints regarding delayed shipments, unresponsive customer service, and issues with product quality. Many customers report long waits for orders that either never arrive or do not match expectations, leading to feelings of frustration and distrust. Conversely, a minority of reviews highlight positive experiences with certain products and prompt refunds when requested. Overall, while there are instances of customer satisfaction, the overwhelming sentiment leans towards dissatisfaction, indicating a pressing need for improved communication and a more reliable fulfillment process to enhance overall customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
The glow in the dark LED safety collars are great! I can easily keep track of my dogs at night when I let them go outside. They look great on both of my dogs.
I ordered a dog seat belt and never received it. I read that it could take up to a month to receive, which was fine by me, however it has been 3 months and yet no seat belt.
I dont usually buy products through Instagram ads, but liked the look of the light up collars. So glad I took a chance and bought one. The company provide great service and the quality of the collar is great, it makes evening walks with my dog so much easier. I would highly recommend this company and their products.
I ordered the lighted collars in different colors as I have 5 english springer spaniels and we have them color coded by their collars. The lighted collars are awesome. Love how they light up and they all light up in their own colors of the collars. At night we know who is running around outside and who is ready to go in the house. We will be using these collars mostly for camping as we do a lot of walking in the dark for potty call. People will be able to see my pups when walking now. THANK YOU SO MUCH. The service of this place was AWESOME. They respond right away which makes me feel good about doing business with them. AWESOME.
I love ordering from Dogpawty for the convenience, their quality and their cause! They have an amazing variety and all of my dogs love their stuff!
Love my light up collar. My little guy is jet black so the blinky lite is definitely a safety feature.
I purchased a LED collar last October and the only times the collar was worn is at night when he goes outside - it lasted until January of this year and after numerous attempts they finally responded back and said guarantee for 30 days -- really -- customer service sucks. Buyer beware
When I saw the LOVE sign with the dog paw as the O, I knew my wife would love it. It took her about 15 minutes to have it hanging on our living room wall!
I love my forever in my heart bracelet.
I have it as a reminder for my late husky Spirit. It is placed on the top of her ashes in my living room.
It arrived in about four weeks, which is good as it had to travel to the UK.
I recently purchase two necklaces with a metal paw that glows in the dark on each of them. I was very pleased to have both of them arrive on the estimated time as well as being exactly what I ordered. I definitely recommend Dogpawty and their products:-)
I really really looove the bracelet! My son loves it too! I was checking my mail every day and couldn't wait to put it on. Our dog Virna will be 8 on Wednesday so it was the perfect birthday present! Thank you so much xxx.
With all our dog love back at you.
Chryssa & family
This necklace is worth waiting for. All i paod was shipping. I absolutely love it. I am a veterinary technician and everyone at my work has asked about it. I have had clients too.
The lighted dog collar is an excellent product. We feel so much safer with it on walking Stella Bella at night and in the early am hours. Great company with customer orientation.
Dog pawty is the best! We got our dog a LED collar for free through a promotion on Facebook! We paid the shipping and it arrived quickly. Our pooch is now easy to spot at night, and she stands out in a crowd.
I ordered a 18x18 personalized pillow cover from Dog Pawty. I ordered a purple cover as a Christmas gift for my 8 yr old niece who loves her dogs.
It is perfect! The print was bright and legible, the dogs names were spelled correctly, the material and zipper is of really good quality.
This pillow is something my niece will have for years to come. It looks gorgeous in her room on her bed. She loves it!
I recommend this product, its a very nice keepsake.
I purchased one for my Pomeranian, you can see the brite blue light even with his fluffy fur, I just purchased a second one for my retriever mix. I will be purchasing 3 more for my other pups as well. We do camping quite a bit and these are great to keep our eyes on them once the sun goes down. Can't wait to order my next three!
Very pleased with quality and prices of product and service is great will definitely be buying more products from this site Dog pasty. Thx and keep up service and quality
JC
I was offered a limited time give-away of the Premium Dog Seat Belt, and I only had to pay shipping/handling! The confirmation email said that it would take approximately 40 days for free items to arrive, and it arrived much faster! I am very pleased with the durability of this seat belt, and it is a very settling feeling to know that my puppy is safely secured every time we go for a ride! Highly recommend!
On Mon, Mar 12, 2018 at 1:40 PM, Denise Panagopoulos <*******@sjdarc.org> wrote:
I purchased the flashing light dog collar for my son's dog. My son's dog is a black lab mix, so we wanted to see if it would work. My son is very pleased with the collar and Hulk loves it. When he goes into the backyard at night my son can visually see where he is. Hulk turns the color to aid him in digging. It was worth the wait.
I was looking for something special for my beloved Gizmo who was with me for 13&1/2 years before I had to put him down due to cancer, that he never showed any signs of having. He was such a happy baby, even at the vet he was wagging his tail till the end. I was so heart broken and still miss him dearly. I found Dog Pawty and searching their items, when I came across the Paw necklace that glows in the dark! It's very beautiful and I love it so much! It makes me feel like he is protecting me through the night, I have not taken it off since receiving the package. It arrived in a timely manner and they did not disappoint me at all! I will definitely order again! And highly recommend this site for your fur babies memories and keepsakes!
Answer: Agreed these guys are a scam!
Answer: That is what happened to me too. Ordered on 1st June and now 13th August... Never received the order.
Answer: Teamdogpawty.com Is the email address for Dogpawty
Dog Pawty is the leading online brand for dog lovers and their furry companions.