The company's reputation is significantly marred by numerous customer complaints regarding delayed shipments, unresponsive customer service, and issues with product quality. Many customers report long waits for orders that either never arrive or do not match expectations, leading to feelings of frustration and distrust. Conversely, a minority of reviews highlight positive experiences with certain products and prompt refunds when requested. Overall, while there are instances of customer satisfaction, the overwhelming sentiment leans towards dissatisfaction, indicating a pressing need for improved communication and a more reliable fulfillment process to enhance overall customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
I ordered a bracelet since I recently lost my boxer as well as a paw print necklace.
It did take a while for them to arrive but I knew that up front, so I wasn't worried. Both items look really nice - a good deal for the money. Looking forward to ordering from them again.
I ordered a red light dog collar and received it very quickly. I was in on their promotional giveaway of this item, so I only had to cover shipping and handling, which I believe was $5. We have used the collar through the winter since we received it and feel it keeps our dog safer during walks at night. With the different options for white, red flashing or red lights, it is by far a bargain and I wish now that I had ordered more. I recommended it to several friends. I saw the ad on Facebook and was leery, but it really is as good as it sounds. My dog Riley, a smart Goldendoodle, has learned how to turn off the lights, which she does at the end of our walk, lol.
Recently purchased a car lead, and i have to say the best investment i made. With so many other products out there this was by far the best one for me. Having to switch car all the time. Really easy to remove lead from seat belt lock and move it. It gives my dog just enough to poke his head out the window. Defenitly buying a few more..
When these first came out Dogpawty offered a free collar just pay the shipping. I sent for my collar and was absolutely delighted with it. Now when my Husky goes out in the wee small hours in the back forty I can see her no matter where she is. Now i don't worry if she doesn't come back right away I can track her for probably 100 yards or better even in the bush.
I ordered the necklace with the paw print & hand print. Love it! Have had so many compliments on it.
I ordered a seat belt harness leash. LOVE IT! It makes me feel like my dog is safe if something were to ever happen. Worth it!
I have a small dog and a large dark yard. I could never find him at night. The light up collar is the perfect answer. It is bright and easily visible. I am so happy with it
Penny Thompson
RIDGEWOOD, NJ
I ordered the human and dog footprints in the sand necklace and I love it. It is exactly as shown in the picture and it arrived in great time. I will order from you again
I bought both my dogs light up collars. A definite must buy. Fantastic for winter nights and gave me more confidence in walking them. I knew where they were and so did others, especially motorists. Theyre comfy on the dogs and look great too.
The shipping times are amazing, (I genuinely question the credibility of these other reviewers that say they cannot get their order delivered and/or resolved) the prices are excellent, and when I had a very small issue with my order, the customer service was out-o-site dynomite! I recommend you to anyone who has a furry buddy to care for! Keep up the great work!
I ordered 2 light up collars for my dog and one for my dad's dog they are really good. Both dogs we're not fazed by wearing them. I was expecting a bit of a wait due to ordering just after Christmas and before new year but both arrived well within the given time scale. Great value for money would definitely recommend to others and will use again in future
I purchased the LED Dog Collar for my 2 little dogs!
We are thrilled with the quality and the quick arrival.
These collars are great for our nightly walks and sitting around the fire in the back yard. Easy to find the dogs! Can't wait to try them out camping this summer!
I will be buying more doggy gear here.
Thank you Dogpawty!
Love love love the LED Dog Collar! So reassuring to be able to see the dog in the yard on those dark winter nights!
My sister sent me a pic of an item she ordered from Dog Pawty. I loved it immediately. I followed her link, & ordered. Delivery was pretty quick. When I received my pendant, I was thrilled. I am wearing it as I write this. I could not be happier with the quality, design, & inexpensive price. I look forward to a continued relationship w/this organization. AAA+++ rating in my book!
My first experience with Dogpawty was an ad that popped up onThe IHeartGoldens FB Page. After losing my sweet therapy dog to cancer, the Dogpawty heart/paw ring popped up in an ad, and I thought what a great memorial piece. I ordered 5 that arrived promptly. I love it. I wear it to remind me of my boy and share his story when folks notice the ring. I bought extra to share when the opportunity presents itself. I will shop thru Dogpawty again. Robin Canady-DeBary FL
Really love the dog paw decals I purchased. High quality and quick shipping. They are on my car and I get a lot of comments on them.
Items arrived quickly and look amazing on our pups. I would recommend this company and will definitely order from them again.
I loved what I have ordered from you. I ordered a FREE light up blue collar & a blue seat belt for my male shih tzu.
The order process was quick & easy and I received my items in good time.
I will definitely be ordering from you in the future and have recommended your company to a few friends & family members.
We have had many compliments about the light up collar & we love the seat belt - both are built well for purpose.
Thank you Dog Pawty!
Ordered a reflective dog collar... brilliant.
Fast, easy, no fuss ordering and delivery.
Would definitely recommend Dodpawtry!
I ordered the light up dog collar, which arrived very quickly. It is light weight andwas a great fit. We pop it on the fog when she is being taken out at dusk or after dark the light up section of the collar is easy to operate and she can be seen for quite a long distance away which is ideal for when she is off her lead
Answer: Agreed these guys are a scam!
Answer: That is what happened to me too. Ordered on 1st June and now 13th August... Never received the order.
Answer: Teamdogpawty.com Is the email address for Dogpawty
Dog Pawty is the leading online brand for dog lovers and their furry companions.