The company's reputation is significantly marred by numerous customer complaints regarding delayed shipments, unresponsive customer service, and issues with product quality. Many customers report long waits for orders that either never arrive or do not match expectations, leading to feelings of frustration and distrust. Conversely, a minority of reviews highlight positive experiences with certain products and prompt refunds when requested. Overall, while there are instances of customer satisfaction, the overwhelming sentiment leans towards dissatisfaction, indicating a pressing need for improved communication and a more reliable fulfillment process to enhance overall customer trust and loyalty.
This summary is generated by AI, based on text from customer reviews
I ordered a small collar, they sent a large size. POOR! Useless to me. What a waste of time. This is a fraud.
I have not had any issue getting the product or with the product! Very pleased. Can't wait to deal with them again
I have ordered 2 items from Dogpawty - the first being the silver paw earrings. Love them! The backs are small, round rubber and my old fingers couldn't handle that so I replaced with the regular flat backs. They are comfortable to wear and good great! I don't remember how long shipping took, but I wasn't in a hurry and pleased when they arrived.
The second item was the dog collar that lit and flashed. What a great idea and it come quickly. However I could not use it. I ordered a small for my 19 pound Basenji and it fell off her neck. I couldn't adjust it small enough and the second dog is smaller, so I gave them both to my niece for her boarder collie. Very clever idea for the safety of your doggie.
I would order again if I found something I thought I could use and wanted.
Thank you very much for the "free" dog collar. I kept the collar as a gift for our dog (Cane Corso) from Santa for Christmas. She really looks cute in the collar; and, yes, it glows. Wish I could have forwarded a photograph.
My husband and I are very happy with the bottle. Very easy to take on waters and easy to pack in all our vechiles.
Purchased the rainbow bridge ring. I purchased the ring, in memory of my Malamute that passed. I love the ring, its a light weight ring, yet is of fine quality. I get compliments on it all the time. I will be ordering another one when my rotti passes to. My only problem I have with the ring is my daughter keeps taking it.
Valerie
Very happy with my purchase and my 3 dogs love the zoomy colors, it's all you have to say and they get all wiggly, thank you
This was the best thing I have done for Cupid. She loves the treats and they don't have any grain in them. I also, bought her a rain coat for x-mas and the day we got it it started snowing. She wouldn't go out without it. It was of very good quality and I went by measurement and fit perfect. All the toys are of good quality not like some cheap ones I know we have all gotten. These are good. Cupid is waiting on her package now and she knows. Thank you for giving us treats that aren't full of trash and good quality clothes and toys.
I love the light-up collars I purchased. When we let our dogs out after dark, it is great being able to see where they are at all times, since there are woods near us it is awesome that I can keep track of them. Thanks!
I ordered your
GLOW-IN-THE-DARK LED SAFETY COLLAR
For my 2 dogs. I thought they were wonderful products, I was able to keep track of them on our late night walks and it helped locate them stay safe when cars approached. The light did eventually start treading out but I put a few extra stitches in to re-enforce the area. I would definitely order again.
I was very skeptical about ordering off of an Instagram sponsored ad... But I did. I am very pleased with the bright green collar I purchased. Took a bit of time to arrive but I figured it might. It is great quality. Super bright. I love how it lights my way. I live in a small town and get nervous walking at night. Definitely can be seen with this collar. Thanks for a great product. Ali
We LOVE the collars! We got a different color for each of our four dogs and so now when we are out in our huge back yard at night or early in the morning and the dogs make a bee line out the back door we can see where they are and get them rounded up pretty quickly! Also it is much safer now when we take them walking for the cars to see them as they are blinking ahead of us as we walk not just shining eyes! The batteries seem to last a very long time and the quality of the collar itself has held up well! These dogs are no joke! They run and play and rough house with each other and the collars have held up to all of that! The lights are bright enough to show through our huge Siberian Huskys thick fur around his neck so even his collar is of help! Thank you for making such a great product!
We are thinking these will make great gifts for our friends and familys pets!
*******@sbcglobal.net> wrote:
I have a little wire haired dachshund who is almost all black and our streets are blacktop which makes it difficult to see her at night. I have tripped over her and when I saw the LED collars I knew I needed one for Sadie. It is great, I have no problem seeing where she is at the end of the leash. I love it and my neighbor ordered one after she saw ours. Thank you so much.
I cannot be more pleased with my order, the price was excellent and the necklace is beautiful thank you so much cant wait to order more :)
I purchased two paw heart necklaces for my teenage nieces from their 'four legged' cousins. They loved them and have been wearing them ever since with no problems! Prefect1
I received my light up dog collar very quickly, which was a huge plus considering the lack of a shipping fee. Packaging was neat, and the product itself gets the job done. There are a few different light setting optionsconstant or regular and flashing. The collar itself is comfortable and definitely makes my dog visible at night. Granted, I've a small dog, but the collar has held up. Given the price, it's a great purchase. Highly recommend.
My dog loves this collar and its so perfect for night use. I have 2 other light up collars that are not very visible if the dog is not right next to me. This one works extremely well when we are out walking in open space and I was pleasantly surprised by the durability! Would recommend!
I ordered two LED light up collars for our dog. Here in Fairbanks Alaska the winters are long and dark. It is so important that when my dog is outside he can be seen, and these collars have been the best I've ever used! I love how the light is built in, and the battery lasts so long I haven't even had to open the second one yet. Thanks a bunch!
Took almost 2 months to receive it. First day the clip where the leash attaches broke off. Sorry I wasted the money & time waiting on it. BIG DISAPPOINTED.
I love this dog collar, it was absolutely free! Just paid shipping, and it arrived quickly! I use it every night to walk my dog, and it is so bright! I love it! Very adjustable as well in size! Definitely recommend 10/10!
Answer: Agreed these guys are a scam!
Answer: That is what happened to me too. Ordered on 1st June and now 13th August... Never received the order.
Answer: Teamdogpawty.com Is the email address for Dogpawty