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docstoc.com
California
1 review
5 helpful votes
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Horrible, deceptive site
December 18, 2013

Horrible, deceptive site. Why can't they just be honest at the beginning and tell you it's a pay site? I would have considered joining if they had been up front. Instead they have to waste valuable time before finally making it clear that they want your money.

Date of experience: December 18, 2013
GB
1 review
10 helpful votes
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I bought a motorcycle workshop manual via PDF download from DocStoc. It turned out to be a rip-off of the Haynes manual for that model. Nowhere do they state the PDF is a copy of a freely-available publication (which I already had anyway). I was expecting a proper factory workshop manual - or at east something better than the Haynes version. They have not refunded my money and they should be investigated for copyright theft. Avoid.

Date of experience: July 25, 2014
Washington
1 review
4 helpful votes
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Many of the documents this company sells are available for free by doing a little homework. They are predatory, preying on the ill-informed who are unable or unwilling to do a little research to find the document they are looking for. I was looking for an old watch manual, found this site, then continued my search and found it at the manufacturer's site amongst their archived manuals as a free PDF. Save yourself their silly subscription fees and do your homework.

Date of experience: January 4, 2014
Canada
6 reviews
17 helpful votes
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Users scrape publicly available documents from legitimate sites, then offer them here for sale or through subscription service. They make no attempt to ensure uploaded documents are owned by the people uploading. I only hope they'll actually listen when we complain about the users uploading documents from our site illegally. Some of these users have uploaded over 360,00 documents! Set off any red flags anyone?

Date of experience: April 16, 2014
Texas
1 review
6 helpful votes
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OMG...
December 14, 2013

OMG... this company is a total scam, and the reviews are definitely done by their own people! I would give them a zero if I can on the rating! We the victims should get together to place a class action against them! We need to stop them before there will be more victims!

Date of experience: December 14, 2013
California
1 review
5 helpful votes
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I have been using the site for years. I am a small business owner and I don't want to have to turn to my lawyer for every little document I need in my professional and personal life. Its not a service to fix all of your legal needs but it is a repository of a lot of quality documents that can be invaluable.

Date of experience: December 2, 2013
Oregon
1 review
7 helpful votes
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What a rip they bait you with a google link to a book and wipe out the putative download link with an ad you can't get rid of. Stay away! Also stay away from their advertisers. One of the most intrusive obnoxious ads came from Quickbooks.

Date of experience: May 4, 2014
Virginia
1 review
9 helpful votes
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Do not sign up for a docstoc account! You will incur charges on a monthly basis. I contacted customer support to disable my account and not only were they rude, they likened docstoc membership to a gym membership. You have to pay even if you don't use it. So don't use it. Tried to change my settings via the website, but the link for settings doesn't work.

Do not sign up for docstoc unless someone else is paying for it.

Date of experience: March 3, 2014
Georgia
1 review
11 helpful votes
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I linked to this from entrepreneur.com because it said i could download a consulting agreement for free. I went to the site, it said that all i needed to do was enter my email address, then I'd have access to the document. I entered my email address, then it takes me to a page that wanted me to give them money to have immediate access to the document. This is bait and switch marketing and is extremely misleading.

Date of experience: May 20, 2014
New York
1 review
3 helpful votes
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I go to there site, they won't show me an actual preview till I purchase, so I click the trial for 19.00 dollars, I submit.

Deception deception deception deception deception deception deception deception

They charge the card 119.00 because the auto populate that option then after all that is said and done, the doc,, that got me to sign in the first place was not even available all long.

Deception deception deception deception deception deception deception deception

Date of experience: December 28, 2013
Georgia
1 review
6 helpful votes
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Through the back door. I likely ordered a subscription to a magazine on line, and suddenly I'm getting magazines which I would NEVER order on my own -- and the only link is this strange *DOCSTOC.com recurring withdrawal from MY bank account. AND - I've changed my email accounts, and bank numbers, so you're not getting accurate data anyway. GO AWAY!
I'm a scientist. And I suddenly receive REAL SIMPLE? How about SCIENCE or NEW Scientist? Pathetic. I'm a consultant, not a corporation.

Date of experience: April 30, 2015
California
1 review
4 helpful votes
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This site has been more useful than I ever imagined. It's my go-to for so many things. I have a small business and I've been able to use it for contracts with my clients, rental and employee applications. With this useful took in my arsenal I'm able to appear more professional with proposals and letters, things I might have just written up myself and spent quite awhile perfecting are now at my fingertips and look much better than what I could come up with on my own. I initially got this membership for a single document, but have used it for so much more, both professionally and personally. I highly recommend docstoc, 5 stars!

Date of experience: October 3, 2013
Virginia
1 review
4 helpful votes
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I have just read through about 30 reviews only two were positive and who know they could have been submitted by anyone. Most of there Docs are junk mind you not all. Be carefull they spam, sell your email and it is very difficult to get the monthly charges to stop.

Date of experience: July 3, 2013
New York
1 review
3 helpful votes
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Docstoc.com is a complete scam! If you find a document on docstoc.com that you really need to save, then your best bet is to take screenshots of the document. Don't even bother trying to register, because right after registering you have to pay for their "premium" account in order to actually save or print anything.

Date of experience: January 31, 2013
Massachusetts
1 review
4 helpful votes
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Wow...
February 22, 2013

Wow... who knew: I innocently give Docstoc my email address so I can get the price on a document and the next thing I know I'm receiving daily junk mail from Docstoc. I have now unsubscribed five times but it seems to be doing no good. From here on in, I am hitting Spam if I see another Docstoc email. What bush league stuff!

Date of experience: February 22, 2013
California
1 review
2 helpful votes
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As a business lawyer, consultant, and entrepreneur I'm always looking for documents either for substantive information, or as a template. Docstoc has been a trusted source for me for over 4 years, with thousands of documents to view for free. Their search feature is very easy to use and Docstoc services like License123 and it's expert video series are also immensely valuable resources to businesses. I highly recommend this website for small businesses, executives and entrepreneurs.

Date of experience: October 2, 2013
Australia
1 review
3 helpful votes
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Thanks guys I was a bit suspicious when I got the email telling me that the forms are ready to download and looked at the terms and conditions of refund. Your coments have confirmed my gut feeling. Thanks for sharing.

Date of experience: January 7, 2013
California
1 review
2 helpful votes
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I'm pretty sure that I'm one of the original members of this site, finding it all the way back in 2007 looking for an apartment rental agreement. At the time, I recently started managing a 6 unit apartment building and needed an agreement to use since I did not have one. I've been using the same agreement to this day (6 years) and have not had any issues due to the quality of the document. I've since become a huge fan of the site, uploading many documents of my own which I hope have been able to help others out there as the apartment rental agreement did for me. I've recommended docstoc.com to all my family and friends and would like to publicly put my seal of approval for their service on SiteJabbber.

Date of experience: October 16, 2013
Texas
1 review
6 helpful votes
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I was debited 19.95 from this company and apparently someone else used my credit card iformation. When i called i spoke with someone name Jane that was rude as hell. She made me feel as if it was me that authorized the transaction. I was and still is very pissed about this situation. My money is not being returned. All they could say is we will cancel the account... I'm like really no questions or refund when i was not the one authorizing it... I didn't know what this company was and now that i do i would never do business with a company like this... terrible customer service..

Date of experience: November 4, 2013
California
1 review
3 helpful votes
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We needed an employee handbook for our office, after searching a couple times through Google we found we could make one on this stie that was perfect for our needs. Very helpful.

Date of experience: February 23, 2014

Overview

Docstoc has a rating of 2.2 stars from 55 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Docstoc most frequently mention credit card, email address and customer service. Docstoc ranks 66th among Business Documents sites.

service
2
value
2
shipping
1
returns
1
quality
1