Why am I being charged $5 per month? I downloaded a document and paid for it as a one time fee. My email is ahardi@cox.net
Asked by Alicia H. on 4/14/2015
1 Answer
Steve W.4/14/2015
Trawl through the many other similar complaints and you might find someone who has found a solution. Many people have inadvertently ticked (or failed to tick) a box on the Doctoc site and have had the same experience, it seems. I downloaded one document and was fortunately charged only once. The document purported to be a full workshop manual but it was only a PDF of a freely-available book. In trying to get my money back I ran into a maze of different set-ups and people with different email addresses. All appeals failed and I never got a refund. Research other victims' stories - and how about blocking further payments via your bank or card company? Good luck.
Add your answer
Click to upload/insert
or drag & drop