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website thubmnail of Docstoc
docstoc.com
California
1 review
3 helpful votes
Follow Laura A.
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We needed an employee handbook for our office, after searching a couple times through Google we found we could make one on this stie that was perfect for our needs. Very helpful.

Date of experience: February 23, 2014
Arizona
4 reviews
11 helpful votes
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Docstoc is a scam
February 6, 2012

Docstoc is a scam.

I found a "free" document and when I clicked to download it I was hit up for money.

Later I got an email that my document was "ready for download." Clicked on it and got hit up for money again.

Avoid these scammers.

Date of experience: February 6, 2012
Canada
1 review
3 helpful votes
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Offers "free" trial of services to get your email address. Then tries to get your credit card for the "free" trial. Waste of time. Won't stop emailing me!

EDIT: Just read another review, apparently DocStoc sells your email address to spammers. I thought I was getting more spam than usual.

Date of experience: April 14, 2013
California
2 reviews
2 helpful votes
Follow Tim S.
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I signed up for Docstoc's subscription service to get access to a sublease agreement I needed. The $19.95 seemed a bit steep, but I couldn't find it anywhere else. Doc worked and I was able to watch some of their courses on using Excel, a bit dry but informative. I called to cancel my subscription and I didnt have the problems everyone else had. They cancelled it without giving me much hassle and I haven't gotten charged again. Actually, the girl on the phone was one of the nicest, most helpful customer service folks I have dealt with. Good doc and video. Good service.

Date of experience: November 27, 2012
California
1 review
2 helpful votes
Follow Tony A.
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Docstoc has been super useful for me. I've used them for multiple templates including small business documents and random things for personal use. Great product.

Date of experience: October 1, 2013
Illinois
142 reviews
1050 helpful votes
Follow Ron K.
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Docstoc is an out-of-the-way where one would search for Documents, Academic papers, Templates, photographs for websites, and generally all sorts of written material that could just fill a need you have. Certainly worth a browse one day.

Date of experience: September 9, 2009
Japan
1 review
4 helpful votes
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Really amazing collection of content for businesses. I found myself clicking through to all sorts of materials that were extremely helpful, I've bookmarked and intend to go back.

Date of experience: December 28, 2013
Brazil
1 review
4 helpful votes
Follow Milton G.
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I visited docstoc.com only to download a "free document" some months ago, and made a freetrial account via Facebook. I am pretty sure I did not provide any information on my credit card or my safe accession number. To my surprise I was debited in my credit card in US$19.95. Since I did not notice the debts on my credit card, I was debited for some months. I am trying to get my money back. Stay way from this site!

Date of experience: August 13, 2013
Texas
4 reviews
19 helpful votes
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I activated an account to access some interesting documents for work and paid the initial monthly fee. I was shocked to see one of my documents on their website - but it had been posted on another website for anyone to download - so that part was fair enough. But, I didn't find that this was all that great a site and not really all that usefull or well organized. The following month; after I was charged I called to stop my subscription. The good news is that they did credit me for the month that I cancelled, but they went on to charge me again the following month and had to go through the same exercise again! I am hoping next month is better.

Date of experience: July 26, 2011
GB
1 review
2 helpful votes
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I spent about 12 hours trying to download a bacs file layout form docsite. It saidit was free but every time i tried to do it it insisted is sign up first. Please be aware this is the $#*!tiest most crap website in the entire $#*!ing world. Not recommended at all.

Date of experience: November 19, 2012
India
1 review
4 helpful votes
Follow Mohan R.
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Hi All...
November 15, 2011

Hi All... these people are cheaters. In sept'11 I was in need of project report, where I was going thru google and got hold of this site and paid $25 thru my credit card. But I never got suitable document what I am looking for rather lot of spelling mistakes and scrap documents. When I paid it clearly mentioned that $25 is for one month for unlimited download, where in it didn't allow me more than two documents.

One of the cheating part of this team is, I never authorised one of the transaction which is debited to my credit card exactly one month later my registration. THIS IS REALLY BIG CHEATING. I have block my credit card now and raise the disput with Docstoc people... no response till today.

Please don't try to get registered, even if you register you will never get suitable documents...

Date of experience: November 14, 2011
Florida
1 review
2 helpful votes
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Horrible
December 7, 2011

Horrible. 1. the content that is free is garbage. 2. the customer service is pretty bad 3. The owner, Jason Nazar has an ego that is out of control and is pretty much the most snobby person i have ever had the displeasure of interacting with

Date of experience: December 7, 2011
California
3 reviews
6 helpful votes
Follow Ed S.
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I paid for and downloaded a legal form from Docstoc and it had several spelling errors. If they are going to charge for a document, they could at least do a spell check on it before selling it.
Also they are spammers. I only paid for the one document, and did not sign up for the premium service. They keep sending me emails nagging me to pay for their premium service. I un-subscribed, but they keep sending a string of spam email. Today I logged in and looked at my profile, and all the choices for them to send me email notices were turned on again!
If you sign up with Docstoc I suggest you use a throw away email address so you can cut them off.
Edited to clarify: the website is www.docstoc.com and for throw-away email address I would suggest a free service like www.mailexpire.com if your internet provider doesn't offer such a service, so you can cut off the unsolicited email advertising that will surely follow when you sign up with Docstoc.

Date of experience: September 5, 2011
GB
1 review
2 helpful votes
Follow R V.
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I was looking for a document, they told me to enter my email address to access it. The next page then asks for my PAYMENT DETAILS to get access to the document (again). So the first page lies.

Then the homepage has an uncloseable pop-up asking for details about your visit before you can access it!

Avoid this website! F**kers.

Date of experience: June 20, 2012
California
1 review
3 helpful votes
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Same story as everybody else. Ask for email as barter for doc then asks for credit card information once you've provided your end of the deal.

Docstoc is a scam.

Date of experience: April 16, 2013
California
1 review
3 helpful votes
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Doc stoc has been a lifesaver for me. I'm in the process of opening a med spa and it had everything I needed. It's also very easy to navigate around. I'd definitely recommend it to anyone!

Date of experience: October 3, 2013
South Carolina
1 review
8 helpful votes
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This site is a total SCAM
September 26, 2013

This site is a total SCAM. It says you can download a document free. Before you download, you must grant them full access to your facebook account. Once you grant them access, you can dowload. The problem is once they get access to your facebook info and friends, you then go to a page that says you must pay for the document. There is NO free download of the document. It is a phishing scam. They are liars and cheats that steal your information. DO NOT FALL FOR IT LIKE I DID.

Date of experience: September 26, 2013
Louisiana
1 review
3 helpful votes
Follow Mark B.
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I signed up for he service and viewed 22 documents. After realizing, nine days after signing up, the content of the site did not serve my needs I called to cancel my subscription. The first operator I got was rude and continued to try and talk over me instead of first listening to me first. He knew my problem without even hearing it supposedly. I was initially told I "Downloaded" 30 documents and when I pulled up my library to my suprize it showed I had "downloaded" 22 documents. I never downloaded any documents from the site but was told I would be charged 19.95 for a months subscription because of these "downloads". After the nonexistent customer service from the first operator I was put on hold and transferred to the supervisor. The supervisor in turn did not listen either and continued to tell me I was the one wrong. I guess the training manual at docstoc must be filled with everyone's issues with the site so the personnel answering concerns will know them before you call. That way they can be twist the truth, be rude, condescending, belligerent, not listen and tell you how they'll get paid regardless of your true reason for calling! My best advise - D O N O T S U B S C R I B E - its a rip off!

Date of experience: October 15, 2013
California
1 review
4 helpful votes
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I have been using DocStoc for about 7 years now. Whenever I need a professional grade document, DocStoc is my first stop for several reasons. First, their documents are professional and top of the line. I have purchased several documents and used them as templates for Manufacturing Agreements, HR forms, Leases, Distributorship Agreements and many others. We use DocStoc's documents as the template and then have our lawyers review the documents. Almost always, the lawyers have been impressed with the quality of the document and its completeness. We used DocStoc to create an employee handbook and had our Payroll provider (Paychex at the time) review it and advise on items that were not appropriate for California. They came back with two changes in the entire 80 page document which I thought is a testament to the quality of the documents. Another document that we needed was an international distributorship agreement which we purchased from DocStoc. The document itself was complete with notes about which sections apply to which region and additional notes about best practices. Overall, we have been very happy with the quality and professionalism of the documents purchased on DocStoc.

Date of experience: September 10, 2013
GB
2 reviews
4 helpful votes
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Rejected my email address, entered correctly. This raised suspicion it's really a phishing site. Then found this page. Seems it is. My advice: DO NOT USE.

Date of experience: June 22, 2013

Overview

Docstoc has a rating of 2.2 stars from 55 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Docstoc most frequently mention credit card, email address and customer service. Docstoc ranks 66th among Business Documents sites.

service
2
value
2
shipping
1
returns
1
quality
1