DIYdress UK

Ordered size 16 dress and here the problem begins
1. Dress arrives late and in a plastic bag like it's come from eBay!
2. Material not what dress in picture made of, beads beginning to fall off but willing to over look as not much time and daughter still likes look of dress.
3. Size 16 more like size 12 (this is why I contacted diydress)

Diydress inform me that it is my fault I ordered wrong dress. They ask me to send measurements of dress which I do they then ask me to send pictures of the tape measure on the dress! They then tell me it's my fault again and offer £15 and tell me they will make a new dress for a reduced price of £80. Absolutely shocking service do not waste your money here.

I am getting married abroad and wanted a beech wedding dress. I am not small a uk size 16-18. My 17 year old daughter found this dress for me. I already had one she didn't like it at all, so I thought I would order from sit dress as it wasn't too expensive. She also measured me. When the dress arrived I could not believe the quality in it, I went for one of the cheaper ones with postage it was just over 80 pounds a bargain. The fit and dress is perfect I absolutely love it. I will def be ordering from you again. Thankyou

Hello Thank you. I received my dress, dress arrived earlier than expected and it's looks gorgeous, very pleased with the service of the DIY team. The staff were very helpful and responsive whenever I contacted them. The quality of the dress was superb and it looked near enough exactly the same as the picture Many thanks for your good work. I appreciate your hard work. Shirley

I ordered my daughter's homecoming dress from here. We received it on Wednesday and the dance was Saturday. We felt sure it would fit since we sent her measurements to them. It was about 4 sizes too big and we had no time for alterations. Now, I can't get anyone to respond to me about returning the dress! It's like they've fallen off the face of the earth. Another thing, the dress was made of very cheap material and wasn't as pretty as in the picture. I Do NOT recommend DIYdresses.com to anyone!

Can't say enough good things about this site. I was very hesitant but I'm glad I took the risk and bought my dress from diydress. My dress got to me in 3 weeks and it fits perfectly. I can't wait to wear it for our event.

My dress arrived today and it is absolutely stunning! I am getting married and have been looking for a dress that would be floor length and be light and sophisticated. I ordered this dress in white. The beading, lace and pearls are so intricately made with beautiful detail! Like most of you, I was so nervous to order online. I read every review and would go to order and then become nervous if the dress would be of good quality. I can't even begin to tell you how satisfied and amazed I am at the quality and beauty of this dress! The shipment and delivery of my dress I was able to monitor online through a tracking system provided by diydress. So impressed! Thank you diydress!

I ordered two dresses for my prom from this website, and my order came to £200. Before ordering I asked the online help service if my dresses would be refundable regardless and they said yes. I ordered my dresses expecting them to resemble the image shown on the website, however when receiving the dresses, one is damaged and can't be worn, the other is completely the wrong size, and both show no resemblance to the images on the website. Considering I was told that I could refund I emailed and asked to refund, however they were exceptionally rude and disrespectful and replied eventually claiming they would refund £20. £20! When I paid £200, it is a complete an utter scam, and all they do is send out fake copies of the dresses and keep your money. I would advise everybody to never order from this website.

NO STARS! Please do not buy from this company. They may have a uk website but they are based in China and sell you cheaply made copies of the dresses on their website. All the website pictures are poached from real sites too. If you want to read honest reviews or have been cheated by this company and want advice on how to get your money back ( they will not refund you even if it is in their returns policy) then go to 'diydress reviews' on Facebook, this was set up by a very upset customer and over 100 people have joined in less than 6 months. Their website is full of their own reviews and they delete any poor ones, and they also write their own reviews on the 'review centre'. I am one of the lucky ones and managed to get my money back through my banks 'chargeback' scheme but it has taken me 6 months.

I am absolutely delighted with everything I have received today, an exquisite wedding dress and several wedding accessories.
Everything fits perfectly and is to my size specification.

I was so worried waiting for this dress and praying it would be everything I hoped it would be and I cried with joy when I put it on and saw how beautiful it was.
I can't thank you enough for giving me the best Christmas Present I could have wished for. I can now relax and enjoy the festivities knowing I have the dress of my dreams for my wedding day in April.

This is my second purchase from DIYDress. I got a fantastic Bridesmaid dress earlier this year and was delighted then too.

I read lots of reviews before ordering my wedding dress... all looked good but minutes after ordering it i came across lots of really bad reviews and then spent the next 2 weeks panicking that my dress wouldn't be right, but it arrived today and is lovely! Looks just like the picture, fits perfectly (i had mine made to measure) and is well made. Ok so it arrived folded in a bag so the lining is a little creased, but nothing a bit of steam won't fix! Maybe i really was just one of the lucky ones...