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Nebraska
2 reviews
4 helpful votes
Follow Rob A.
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Our household remained loyal DISH NETWORK customers for three decades... Was it really necessary to remove the TNT channel from our package RIGHT IN THE MIDDLE OF THE CLUB WORLD CUP CHAMPIONSHIP?! I understand there are occasional third-party broadcast disputes on the DISH we are purchasing. In the past, we went without CBS for about five months and more recently, NBC for what I believe was close to a YEAR-and-a-half! But to send out a customer letter within literally a weekend of pulling the plug on a channel the customer is paying a package for -- and in the middle of a sports championship -- that only lasts a couple more days. THAT IS THE EPITOME OF CRUMMY TREATMENT OF YOUR CUSTOMERS! And... please don't blame this TIMING all on the Turner network. I am one customer who will be discontinuing my selection of DISH for my entertainment/sports broadcast in the near future. I'll be sure to make MY severance equally as abrupt.

Date of experience: July 1, 2025
Louisiana
2 reviews
0 helpful votes
Follow G S.
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I just canceled my subscription with dish dur to the poor reception and that they ar3 not an honest company. When I first becam.a customer I was told that their signal has a 98% success rate. That is an absolute lie, it only takes a light rain shower or just a few clouds to disrupt the signal. Next when you try to call customer service there is always a wait. I have not made a call to them without having to wait at least 40 minutes. Then when I finally get through their customer service reps are extremely rude and not helpful at all. Lastly when I finally had enough and canceled my subscription l, I was told it would cost $60.00 for the three remaining months and $25.00 to ship back their equipment. We'll guess what, again I was lied to because they send me a bill for $80.00 because now I have 4 months on my contract and $75.00 to ship back the equipment. I cannot recommend this company and will warn you about doing any business with them. They are liers and theives

Date of experience: March 21, 2025
California
1 review
1 helpful vote
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Had sever problems with dish network over the years. When I finally decided to cancel the agent told me my balance would be between $10-$20 for the prorated balance. Then I receive a bill for $140! I called and they told me they can't do anything for their agent giving me wrong information. Their service is okay at best but beware they will change you like crazy, and make it almost impossible to get rid of them

Date of experience: September 21, 2024
Florida
1 review
0 helpful votes
Follow Leo J.
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I canceled my service with them and I canceled before the contract expired I got charged $10 for the remaining month I understand I put 3 receiver in one box they said they only get 2 and charge me $452.64 never deal with Dish network even the ups guy told me take a picture of your tracking they can say that they don't receive anything for them to find way to charge you,how is it possible that you get 2 receiver and all was in one box

Date of experience: October 17, 2024
Florida
1 review
0 helpful votes
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Robery
October 17, 2024

I have been with dish network for over three years and I have a contract ending in December I decided to end the service with them they ask me for the equipment and they send me the label I put 3 receiver in the box they claim that they only get 2 of them they decided to charge me $452.64 for that this company is a sh!t and robbing people if you end service with them they will find a way to rob you

Date of experience: October 17, 2024
Utah
1 review
1 helpful vote
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It is extremely disappointing that Dish does not put women's college basketball schedules on game finder. As a former high school girls basketball coach I feel this is disrespectful to those athletes and fans who enjoy watching the amazing talent that this sport attracts.

Date of experience: March 3, 2024
Pennsylvania
1 review
0 helpful votes
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Gift card ripoff
May 7, 2024

So we got this thing if you sign up for dish you get a 500. Gift card. The tech. That hooked it up said we had to call the code in. So I called it in. She said oh you have to wait till you have it 30 days then call it in. So, I called today may 7. Now she says, oh. You don't qualify because you had to give the tech the code when he was out to hook it up! So, it's a BIG FAT SCAM...Everyone pushes the blame on another person. Biggest rip off ever.

Date of experience: May 7, 2024
California
1 review
0 helpful votes
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I had the promo for a 300.00 gift card for switching from Direct tv to Dish and 8 months later I'm still trying to get it! I've turned them into the BBB and they still have excuses! The best one was they don't have my address! Somehow they manage to mail my bill to me! Think carefully before signing up with Dish! False advertising for sure!

Date of experience: March 29, 2024
California
1 review
0 helpful votes
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When I first signed up with them I was promised the same rate after 4 months my bill went up. I was also promised a gift card that I never received. After calling several times I got the run around from several reps. Finally told them to keep it. I made the biggest mistake signing a contract with them

Date of experience: March 22, 2024
Texas
1 review
0 helpful votes
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Dish was no longer going to offer internet services through Viasat, and finally after sending a certified letter, I got credited for 1 month of service that I didn't receive and they wouldn't credit me for the 2nd month they billed me.
I'll cancel TV as soon as my contract is up.

Date of experience: June 22, 2024
California
1 review
3 helpful votes
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Ransomware!
January 29, 2022

Dish Network is absolutely horrible and should be out of business. They pride themselves in randomly cutting off major networks to leverage fee disputes (such as CBS now, Disney / ESPN earlier, and that infamous negotiating bully -- the Pac 12 network. Even when they are up and running they have a search feature that can find neither shows nor networks. They interrupt programs with banner ads for -- wait for it --Dish Network. Their technology is vintage 1985 or so -- its a disgrace. We live in a rural area where there is little competition and are stuck in a 2 year contract. We are likely to ransom ourselves long before the contract expires. Negative 9.9 stars were that rating available.

Date of experience: January 29, 2022
California
1 review
7 helpful votes
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Horrible service
October 31, 2022

Switching to Dish Network this month was the worst mistake I've made in years. I can't watch on demand because "the box is too far from the modem", keep in mind the tv is connected to my wifi. Also i have to get up & walk to the tv to change inputs because "the remote must not be compatible with that tv (it's a sharp & i never had that problem with direct tv) so just ignore those buttons on the remote, they don't do anything". These are the responses i get when i ask for help. Don't consider getting Dish, it's awful & I'm stuck with them for 2 years.

Date of experience: October 31, 2022
Florida
1 review
3 helpful votes
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This is the worst company to be hooked up.
February 28, 2022

This is the worst company to be hooked up. Agents are unprofessional and deceiving. They do not resolve your problem and induce the customer to buy their plans. After so many years as a client, they have no consideration. No care... nothing...

Date of experience: February 28, 2022
Iowa
1 review
6 helpful votes
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Dish sucks
January 14, 2023

Once again when it's NFL playoff time dish supposedly goes into negotiations with fox. Lying in order to jack their price up. They've been pulling this crap for years and expect us to pay for what they're not providing. Well I called and let them know that I will be subtracting $5.00 from my bill until I get the channel back.

Date of experience: January 14, 2023
Ohio
1 review
9 helpful votes
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Criminal Enterprise
March 17, 2023

After being hacked Dish's website went down along with customer's ability to make payments. Before their paper bill arrived my service was shut off despite claims that they would not do this. This company is dishonest and increasingly incompetent. Dish is in a slow death spiral, avoid this train wreck you will not have a positive experience.

Date of experience: March 17, 2023
Illinois
1 review
2 helpful votes
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Since August of 2022, Dish has increased my cost by $61.85 per month. This is absurd! Especially, because many channels have been removed. Dish won't pay the networks asking price, so the consumers lose the channels. I also had to put a claim in because during install, their rep damaged my solid oak (6) panel door with her ladder. She knew what she did and just left without completing the install. Very bizarre. The customer service line always drops when you call in. This company is going downhill quickly.

Date of experience: September 22, 2023
Texas
1 review
2 helpful votes
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Terrible waste of money
September 22, 2022

Worse company ever. Channel lineup is useless unless you like reality, cooking, shopping, foreign shows, gay shows, etc. Price creeps up, service isn't free and almost noon existent. Usually talk to Pakistan. Just a third world company

Date of experience: September 22, 2022
Pennsylvania
1 review
0 helpful votes
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The worst
September 2, 2022

Good luck getting someone on the phone. Then when you do, they will say their old equipment (from a previous owner) is your responsibility to rip out and and get rid of. Pushy overbearing salespeople and unhelpful customer service. Look elsewhere

Date of experience: September 2, 2022
Florida
1 review
0 helpful votes
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Worst service ever
May 22, 2022

Thought I would try them - every time it rains, signal goes out, sometimes for hours,. Don't believe the fake reviews. Also they 800 number told me they have CBS but after signing contract they said no CBS. Going back to cable

Date of experience: May 22, 2022
Missouri
1 review
2 helpful votes
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Scam
February 14, 2024

Dish Network had a promo to switch from Directv and they will give me 3 $300 debit mastercard. On top of having bad service I also called them almost every month for 8 months asking where's a my gift card and they all play games with you. Worst company in USA.

Date of experience: February 14, 2024

Overview

DISH Network has a rating of 1.1 stars from 461 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DISH Network most frequently mention customer service, year contract and local channels. DISH Network ranks 11th among Satellite Television sites.

service
266
value
258
shipping
136
returns
152
quality
221