I thought dish would be a good way to go instead of DIRECTV stream so I ordered it. The technician came out. I live in Northwest Wisconsin in a small town. DIRECTV always had the dish on the front of my building with a clear view south east and west this technician said it wouldn't work so we went to the back of the building and he told me I would have to cut down one of my oak trees that is 40 years old! I said we are not cutting down a tree, so after much to do we ended up mounting the dish we're DIRECTV always had it and finishing the install at this point I had my reservations about this company, but move forward with it and had him complete the cabling into the building. After he had a good signal and everything appeared to be working properly with the one box on one TV, I thought we would be good to go. I have several other televisions and wanted to use the DISH Anywhere app for the remainder. Once it was hooked up, he then told me which no one else had that I needed a Amazon fire stick with an HDMI cord plugged into each TV that was going to have DISH Anywhere.! So nobody up until this point had told me that DISH Anywhere app was only achievable through a fire stick from Amazon that cost $44 per stick! Really? How does that part get left out? So then I tried to get DISH Anywhere on a brand new iPad and a fire TV that I have neither worked. I had two old fire sticks from 2017 and tried to get those to work and they were both outdated which would force me to buy two new $44 fire sticks. Really? I then received an email from dish that my contract was complete that I had signed. Well, I had not signed anything and when I looked at the signature it wasn't anything that I would sign. It was something that the technician that was here or somebody digitally remote tried to forge something that I signed and it has nothing to do with my name! So after reading the rest of the agreement, there is a cancel policy that Hass to be postmarked within three business days unless you're in California you get five business days. So when I called dish and told him that I wanted to cancel, they said they would upload my complaint to the business department in five days they would get back to me. Does that strike anybody is kind of funny, they tell you over the phone that they will get back to you in five days but they know that I'm in Wisconsin and I only have three days to cancel. Otherwise the cancellation fee is $20 a month for 24 months! This company is a scam big time.!

Y pay for what you DON'T GET!?!?
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Tried to cancel before today and they was trying to talk me into upgrading so I ended that phone call. Today I called back and it took 2 different people and repeated all of my info to both people. The first time the gal that was sorta of hard to understand was trying to get me to keep dish after I told her that I can not afford it. So she asksed my why really cause Im fking 100% disabled. Really it does not matter why I can not afford it. So then I get transferred to the higher up and again repeated my same info. And again they tried to get me to lower but found out I was on the lowest level already which is to much but yet they still did not get it. Maybe cause they had broken english who knows. Tried to get me to pay $5 a month to keep my account open and still did not inderstand that I wanted to fire their butts. So then the woman told me that I needed to hang up so I could do a survey and I told that would not happen but she informed me it would. Needless to say after 2 minutes of her promising it did not happen. It did not happen so Im on the phone on hold again to have them send me a phone automated survey like they did in the past. To bad she wasted 2 minutes telling me to disconnect so I can do the survey which was a lie and I have been a dish customer over 21 years but get treated like crap and no survey so I can let them know their service to the customers suck. Why in the name of hell does a person have to tell a place more than 10 times to cancel the service like dish network. Needless to say I will not recommend them to noboby after my ordeal. To many free tv sites anymore so why pay $74 for tv when I only watch it about 2-4 hours a day. Just got on with a live person and then she calls me by the wrong name, great another dork from this company. Again I got to wait just for a survey so thats like a hour with this so callede great company of PROFFESSIONAL PEOPLE.
Now they got me on hold again for this survey and nothing as of yet after. So again no survey for me to do but they will contact the uppers and make a ticket on it after I spent anthor 28 minures on the phone which totals 70 minutes not counting the phone call around a week ago.So dish is acting likeWalmart telling me the will write a ticket for the inconvience it caused me. Hell first call it was 17 minutes hold and after giving my info and telling them what I wanted should have only lasted about 10 minutes. But instead the first phone call was 48 minutes and why. To bad we missed a appointment due to the lack of knowledge and respect this company gives to their customers that pay their wages. Good bye from a long lived customer and a dedicatyed customer. After today I have nothing to say about your Company other than the guy that works for you in my home town is awesome like all of you should try to be. Howard Hunter is the best like I said he is the bezt person for your Company that lives in Holyoke Colorado land of dirty cops.
The one star is a figmate of your imagination cause they don't deserve a star period.

We were very happy with DISH. We had a 2 year contract at $82.17 per month. The contract ended July 2,2023. We called June 29,2023. We spoke to Tony. We were calling to see what DISH would offer us. Tony, at DISH, offered us a 1 or a 2 year contract ($10.00) off at (couldn't give us a price). We are not going to buy something we don't know the price. That's like me buying a dress and I don't know the price! We were referred to Tennessee, Retention Dept. Nothing was accomplished with that phone call! We were told by Tennessee to call back on July 4/5,2023 to see what DISH had to offer, at what prices. July 5, I also received a text message on my phone I now owe $122.56 normal bill ($82.17). So we called DISH again. We spoke to Steven, Account Specialist. Since we may be moving, we won't have access to our TV. If we had a contract, we'd be paying for something were not even using. Steven said we could pause the account, another $5 per month. It may be months before we have tv again. Steven also said we would have to call DISH again, once moved, and ask DISH to credit the $5.00 per month, for the pause, which doesn't guarantee DISH is going to give it to us. Steven, account specialist, said he could give us a cheaper rate at $79.99, but that would be a 2 year contract. Again, we may not have access to our tv for awhile. Steven, account specialist, said we declined the promotions offered on June 29. We said we are not going to sign up for something (another contract) without knowing the price. Steven said he didn't know why Tony/ Tennessee couldn't get out a calculator and figure out the price on June 29. We told DISH if you want to make us happy, change this bill from $122.56 to $82.17, since we did call on June 29th, 2023 at 11:25am. We were still under contract. DISH won't change the $122.56, unless we have a contract with them. So we're stuck paying $122.56. Our plan was on June 29, was once we moved, was to restart DISH. Well, since spending an hour on the phone with Steven, the account specialist, going round and round. We have terminated DISH. Now we have to pay $20.00 shipping fee, because we lease the box. Also, if we don't return the box to DISH within 30 days we'll get charged more money. Steven couldn't tell us the cost of the final bill because it goes on a day to day basis. So, make sure to get a Order Number, for reference to this call and when DISH received their box. We doubt very seriously if we ever get DISH again after going through all this garbage!

We received a multiple page offer in the mail to obtain a $500 prepaid Masterpaid upon signing up for the Dish Network. It includes a approval code that you enter into the site or give to a representative on the phone to later obtain the Mastercard.

This offer includes pricing for each package such as $104.99 for the America's Top 200 based upon a 2 year contract. Yet when I go Dish Network's site and try to use their online ordering system the same package is listed with a list price of $89.99 and discounted price of $82.99.

When I indicate that I have three TVs their online ordering system automatically adds a Hopper 2 DVR to the order and will not let you change it to a Hopper 3. The only way to add a Hopper 3 is to indicate that you have at least 4 TVs; however, that is not an option as it would add another unwanted Joey unit and its associated fees to the order. Despite being informed of this grievous error weeks ago the company has not fixed this issue despite the fact that this could be fixed by a single programmer in less than a day. The online ordering system also does not show taxes, various government fees and will not let you add such things as a Protection Plan.

I've called their toll free number several times and their sales representative make various promises in order to make the sale. One said he would add the Hopper 3 at no additional cost, but that is a lie as Hopper 2 and Hopper 3 are $10 a month on their online ordering form. One said they would add 6 months of the Protection Plan for free. One said they would add Hopper Plus to the order for free.

Some representatives said there would be a one time leasing $50.00 fee on the Hopper unit and a one time $25 leasing fee on each Joey unit while the last representative said that due to the pre approved offer we would not need to make any upfront leasing payments. Another representative asked if we had HD TVs and after telling we had all flat screens the representative said that all flat screens are HD, which is not true.

Every time I've talked to a representative they have refused to send a written copy of the offer to my email address so family members could review it prior to setting up and account an ordering. They instead indicate they can't send anything to your email until you've set up and account and gave them a credit or debit card number.

A representative said the credit card number was needed in order for them to determine if they could lease the equipment to you and thus give you pricing for such equipment. That makes no sense as their online ordering system shows you the price of equipment without an account. That same representative had previously said that no lease payments would be need to be made and no credit check would be made due to the preapproved offer, yet somehow they can't get you written copy of the offer without you signing up for an account and giving them your credit card first.

I go to any number of online e-commerce sites and order an item as a guest and not signup for an account. These sites will show you the entire cost of your item, shipping and taxes prior to giving them any credit card as this is based upon your zip code. Another representative said they don't have the ability to email a hard copy of the offer. Another one said not to worry as all their conversations are recorded. How dumb do these people think you are to think that a conversation with a representative represents a legal contract with the company, especially when they are the only ones that have a copy of such a conversation - the company can easily dismiss any promises made by such a representative as incorrect training.

Even more disturbing is the fact that Dish Network includes CGTN and CGTV Translations of español channels in their programming. These two China Global Television Network channels are owned by the Chinese state broadcaster China Central Television, which is under the direct control the Chinese Communist Party. Why is Dish Network broadcasting Chinese Communist Party propaganda in English and Spanish?

First off I called *******470 which is a third party to try to bundle tv services with internet and phone. I decided to keep my spectrum internet and phone service and I was going to keep spectrum TV until the salesman said I could try dish for 5 days and to try it out. He was allowing me to try it out because my husband is over the road and he wasn't getting good signal on his app. And I didn't like how you had to use the voice remote to search for channels and the shows I wanted to watch, I had to download the app to watch the shows that already came on. Okay I called the technician same day at 4 something pm and told him I changed my mind the app isn't working, I don't want this service, I want to cancel. He said give it 24 hours and see if it work I said okay. I guess he got tired of me calling him so he sent me a message to call a guy name Roland at *******284 I called the next day and I said it's still not doing right I don't want this service. So he said give a good rating and call another number. Okay, so I called dish on the 28th and I said I don't want this service and I want to cancel it. They had me on the phone for 1 and 30 mins trying to convince me to stay and try this and that. I'm like no I don't want it. The lady said it's $180 early termination fee. I told her no my fee is Waved because the salesman told me I had 5 days after technician installed it to try it and if I don't like it I can cancel it everything was free and he blocked out the stuff in the contract to prove to me i wasnt under contract for 5 days. Okay, so I woke up today saying paying $534.56 for early termination. One, lady told me on May 28th, they would review the phone call from the salesman and if the salesmen me that, they will wave the fees. Okay today May 30, I was told the fees can't be waved unless I restore services. Then I was told they don't have access to review phone calls, but this is a recorded line. I been calling and catching headaches. So dish told me to call the salesman back and she gave me this number *******474 to call the salesman of the 3rd party, guess what nope it's dish again. So I had to go down my call log on my phone to call Leslie on the bundle salesmen. They couldn't give me Leslie or transfer me to him and Patience was the only was who gave me his name. Patience transferred me back to dish because she said she couldn't do anything which was a supervisor and she will talk to Leslie about lying to customers because he can't do anything about it. So now my count is under review and they Said if the claim I said is true they will wave those cancelation fees. Even under the contract he made it to were it's not readable because he said my fees will be waived because I'm trying it out for 5 days after the tech install it. First the salesman said I would be under contract as soon as he install it, and then I said naw nevermind because I wouldn't know if it worked because my husband is a truck driver, and with spectrum his app works. So he said okay I'll tell you what you have 5 days to try it for free and he waved my activation fee and everything.

Got DISH? If so it's likely you have poor quality equipment. The satellite box they include with service is trash. I've been through two in 19 months and am waiting for a third to arrive. Each time the box fails you also lose all the content on the DVR. You can upgrade to a box that actually works, but that starts the two year contract over again. That means for the amount of time you had the equipment that doesn't work you will be paying HUGE monthly bills at the end of your contract, as once the initial two years expires the price explodes. The DISH anywhere app also does not work with the standard equipment

Got DISH? If so chances are you either don't have or will lose at least one of the big 4 networks. DISH doesn't like to pay providers for content, so that that means DISH customers don't get basic content. I won't be getting the Super Bowl; this year, and have missed every single NFL game on the FOX network this year. DISH suggests getting on over the air antenna, but when you are too far away from the transmitter that isn't a practical alternative. Anyone considering DISH should understand that they WILL lose local channels and major networks. That is the DISH business model. Charge customer full price while not paying providers for content...and thus depriving customers of basic network content.

The septic customer service DISH has should also be noted. When calling DISH you are most likely to be connected to the Third World with a customer service rep who struggles with English. And before getting through to a Third Worlder you can expect to listen to a noxious mix of DISH propaganda while on hold. And when the first customer service rep can't solve a problem you will be placed on hold for another, then another and another. I've wasted dozens of hours on the phone with these dregs and find myself with the options of having service that doesn't work or wasting more time with people who just don't care. And understand that there is a hefty price to have a "technician" come to your home to rectify problems.

Got DISH? If so you likely don't have service when there is rain or snow. DISH advertises that their customers have service 99% of the time. When it is raining or snowing I have service about 80% of the time. In the beginning of my contract they sent technicians out to realign the dish, with little to no improvement in service. And the lousy attitude of the technicians made it very clear to me that they had little interest in addressing the problems causing poor service.

DISH is generally the lowest cost alternative for satellite/ cable service. That said the DISH experience is so substandard that they are also the worst deal out there. Once you've signed up with DISH you are locked into a two year contract with an exorbitant cost to get out of the contract early. But if poor quality service, Third World customer service reps, and absent major network coverage is your thing you'll be very happy with DISH.

DISH network brings the business model of deception and dishonesty to new lows. Friends don't let friends get DISH.

WARNING - As an X-customer and having dealt with a massive amount of problems, I can provide a lot of information about how bad a company this is. I could list 50 major problems but I will just cover a few so you get the idea. First off, when you talk to them, they use extremely high tactics to sign you up. They do lie. You have to take a 2 year contract. In reality that "goes up slightly" as they say at the end of the first year is actually almost twice. And if you cancel you have to pay the reaming months on the contract AT THE HIGH RATE. They will try to have you sign up for a lot of "free" things that are only free for a short while. And if you want to do more than have a basic cable package with no bells and whistles, you are in for a big time spiel. And if you take some specials, double watch out. You get the pay for view channels for 3 months and if you don't want them you have to cancel. You will be lucky if you don't get charged for an extra two or three months. If you try to cancel them early so you don't forget to cancel, they will not let you do that. It's their POLICY that they can't do that. They offer a 100 dollar certificate if you recommend someone else and they take it. Well that someone else and myself got not 100 dollar whatever's. Want to deal with their customer service. You are better off dealing with that guy you get from overseas that can just barely speak English and knows so little about whatever you are talking about. A lot of people just give up and pay pay pay. They use sub-contractors to install. You will be lucky if you don't get a sub-par installer. And remember they are going to drill holes in your house and get in the basement and attic and such to set it all up. They will use sub par cable which can cause serious problems. They say they have little outage. I am not sure what they mean about little. For months we lost transmission at least ones or twice a week and if listening to certain channels it would cut out for seconds a a time for hours on end. I wish I could go into details about a lot of that, but it would take an encyclopedia to do so. An example. They installed some cable under the house in the crawl space. They broke the plumbing. We were without water for 2 days. We had to argue over not paying for the plumber they sent to fix the problem. And they charged us for the 2 days that we did not have the TV. And it just gets worse. Charges would show up on our bill that we did not make and we had to battle with customer service. And anything you want extra will be expensive. I had 5 extra boxes installed because I wanted to do certain things in the other rooms. They charged a bunch for the boxes. Found out later they would not do what I wanted and they were charging more than was advertised. That was because you were only allowed 3 under the original contract. When you get out of the contract they do not remove any of their equipment outside. That ugly satellite dish is there and you have to pay to have it removed and you better hire someone that knows what they are doing or you will end up with leaks. This is not to say that everyone has a lot of problems with their systems. The less equipment, the less the problems and if you pay 600 a month for the services, they most likely treat you better than those that pay 300 a month (after the first year). MY ADVISE IS THAT IF YOU ARE GOING TO CONSIDER SATELLITE TV (or any such as Direct TV which is just as bad as I tried them too), talk to some people that have had it.

Dish Satellite: They are the worlds worst. I had a problem with my satellite reception (got picture but no sound) on 12/1/17. Tech shows up today (12/2/17) and I go through EVERYTHING with him. Their answer to all problems, when they have no idea what is the problem, is to just change the HOPPER receiver. They have already done this in the past & only have had then for 6 months. And, they dont give you a new one; they give u someone elses refurbished one. Anyway, as soon as tech left, the sound went out on the new Hopper he just put in. I called into Tech Support and talked to a supervisor there (John IGD) on 12/2/17 at 1:22 pm. He was one of the rudest people I have ever met. After only 5 minutes of explaining my problem he told me that their Hoppers are 100 percent reliable and that the problem was obviously with my tv and not them. He told me that I should get a tv repairman to check it out, then, get someone to check out my sound bar then, get an electrician to check out my electrical outlets. I told him that this was unsatisfactory and I knew the problem was with their equipment & asked to speak to his supervisor. He told me that he was the end of the line; there was no one else I could talk to; there was no appeal. He said he was flagging my account so as to not send out any more repairmen to service my Hopper as they have been there before to change out the Hopper & it is not their equipment but, my fault. (Obviously, they have changed out the Hopper before as when a tech cant find the problem their solution is to replace one crappy Hopper box with another one: thats not my fault that they keep switching out Hoppers & just because they have switched out a Hopper in past is no reason to assume that that is my problem and that my tv is broke and not their equipment). Basically, John told me if I didnt like it I could cancel and Pay a $300.00 cancellation fee and go somewhere else; then, he connected me with the cancellation department.
The long and the short of it is that I sat down with the tv and spent about 3 to 4 hours going back and forth, through settings and connecting and reconnecting the remote, the internet connections, switching plugs, changing outlets, disconnecting tv speakers, the sound bar, whatever I could think of. And, I found the problem on my own and fixed it. I was able to narrow down the problem to the fact that the sound only disconnected when I went into Netflix. Quite obviously it was not my tv, my sound bar, nor my electrical outlet. A representative of Dish contacted me as a follow up and realized that the problem was with the software in the Hopper Box and that neither the Hopper box I currently had, nor the one they replaced was the problem but, it was a software glitch and they escalated that problem to a specialized tech unit for research.
That is no way to treat a customer; to tell him hes the problem and go ahead and cancel and pay $300.00. He acted as if WE DONT NEED YOUR BUSINESS AND I DONT CARE WHATEVER YOUR PROBLEM IS.

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