Direct Vacuums has a consumer rating of 1.33 stars from 12 reviews indicating that most consumers are generally dissatisfied with their purchases. Direct Vacuums also ranks 23rd among Vacuums sites. The most common issues with Direct Vacuums are around returns, which are more complicated than expected by some customers.View ratings trends
Can't fault this company. Did not like First one ,too heavy for me .my fault for ordering it. No trouble sending it back. Ordered another. Plain sailing ,with no argument. Customer services brilliant Sandra SuttonSee positive reviews
Ordered a upright hoover from vacuum direct, have tried calling them but just says you will be answered when someone is available and then the phone cuts off. Have sent god knows how many emails and had no response to them. I really don't understand how this company is still allowed to be trading. I am very angrySee critical reviews
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