Direct Vacuums has a consumer rating of 1.4 stars from 10 reviews indicating that most consumers are generally dissatisfied with their purchases. Direct Vacuums also ranks 17th among Vacuums sites. The most common issues with Direct Vacuums are around returns, which are more complicated than expected by some customers.
Paid money to the direct-vaccums for new cleaner, they sent me machine full of rubbish from old customer. When i made complaint, they asked me to send cleaner back for replacement for new one, as it was mistake on their part. They provided return label, asked to drop the item to local DPD courier, I have sent item 2 weeks ago. Meanwhile replacement item should be with me within 2 days, its been 3 weeks no item. Direct-vaccums keep saying Yodal have issue with their system and your item is in post. I have rang Yodal 2 time's and Yodal have confirmed that they have no issue with their system, also they do not have any item to be delivered to my post code. Now I have made claim with PayPal. Direct-vaccums are fraudster one man shop keep sending you message with different names pretending to be very big company in reality they are fraudsters. Stay well away from this person as he will take your hard earn money and you lucky might end up with someone's use dirty full of rubbish hoover.....See critical reviews
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