Ferhat Kenan K.

Oxford, United Kingdom

Ferhat Kenan's Profile

Reviews 2
First Reviews
0
Votes 4
Thank Yous 0
Fans 0
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49

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Total Points

164

Direct Vacuums

Vacuums

“Stay away”

1/2/24

Sold me a so called refurbished air fryer, which is in a filty state, while making it as hard as possible to see on the website it was, apperantly, grade C. I bought it thinking it was new and didn't open it until a few weeks later because it was going to be a Christmas present to someone. Contacted the company, first I was offered a better refurbished replacement and I refused it requesting a refund. Now instead of showing a good will and offering a refund they refused it basically saying no help and lump it.
So 80 quid waisted.
Just stay away from this lot.
Because you really need a magnifying glass to see that the item you are looking at is a refurbished one
Not very honest.

Tip for consumers:
STAY AWAY FROM THIS LOT, THEY ARE NOT HONEST.

Products used:
Air fryer, didn't used, will be sending it to scrap.

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Opodo

Car Rental

“Took them to the Small Claims Court and they paid up the whole amount plus interest and court fee.”

6/27/22

• Updated review

UPDATE: Took them to the Small Claims Court, and they did not respond apart from asking for bank account details to pay me but nothing happened for almost 2 weeks. And last Sunday I made a request to the court to make a CCJ. Guess what, they settled the whole amount plus interest and the court application fee. And the best part is that I did it myself, all online via the money claims service website. It took about 2 months. So don't waste your time, get online and make claim to the small claims court.

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“What Opodo is doing can only be described as an unscrupulous dishonesty”

3/15/22

• Previous review

Paid for a return flight ticket on 13/10/2021 to fly on 10/11/2021. Tried to check-in online on the evening of 09/11/2021 but couldn't because the airlines' website wouldn't recognise the reference number opodo provided, contacted customer services via their app, they kept me waiting for a very long time and suddenly received an email saying the airline cancelled my flight and offered me a rescheduling or a refund and I opted for refund. 4 months on (15/03/2022) and nothing heard, contacted them today and now they are saying the flight was changed and the ticket was non-refundable therefore the airline didn't allow them to refund.
All in all, a very dishonest way of conning people out of their money.
Just stay away from this lot. They are now a none UK / Spanish company (bought by eDreams apparently) and not in the ATOL. And we all know what that means.
What is it the UK authorities waiting to ban this scrupulous outfit from trading in the UK?
Also, please read the which magazine's article "Why you shouldn't book with Opodo?".

Tip for consumers:
DO NOT TOUCH IT EVEN WITH A BARGE POLE

Products used:
What Opodo is doing can only be described as scrupulous dishonesty.
Paid for a return flight ticket on 13/10/2021 to fly on 10/11/2021. Tried to check-in online on the evening of 09/11/2021 but couldn't because the airlines' website wouldn't recognise the reference number opodo provided, contacted customer services via their app, they kept me waiting for a very long time and suddenly received an email saying the airline cancelled my flight and offered me a rescheduling or a refund and I opted for refund. 4 months on (15/03/2022) and nothing heard, contacted them today and now they are saying the flight was changed and the ticket was non-refundable therefore the airline didn't allow them to refund.
All in all, a very dishonest way of conning people out of their money.
Just stay away from this lot. They are now a none UK / Spanish company (bought by eDreams apparently) and not in the ATOL. And we all know what that means.
What is it the UK authorities waiting to ban this scrupulous outfit from trading in the UK?
Also, please read the which magazine's article "Why you shouldn’t book with Opodo?".