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Direct UnlocksReviews 3,878

4.0

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Unlock your phone with us using our status as a Technology Recycler to get the unlock done quickly and efficiently. Unlocks straight from the carrier, fully legal and compliant.


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Direct Unlocks Reviews Summary

The company has garnered a mixed reputation, with many customers praising its efficient and quick unlocking services, often exceeding expectations in terms of speed and communication. Positive feedback highlights the professionalism and reliability of the service, with several customers expressing high satisfaction and willingness to recommend the company. However, concerns have been raised regarding service delays, particularly with unresolved cases, and a perceived lack of support in certain situations. Overall, while many customers report successful experiences, some express frustration over communication issues and the handling of complex cases, indicating a need for improved customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

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GB
1 review
0 helpful votes
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Beware additional charge
October 27, 2023

It is not made clear that there would be two payments needed to be made to get the unlock code, because of this I feel ripped off and could have got the unlock for half the price I paid on this site

Date of experience: October 20, 2023
India
1 review
1 helpful vote
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I had hoped to unlock my phone after reading a number of positive reviews, took about 1 month and a number of delays from them to finally tell me my phone was hard locked and that they could not perform the service. However, they kept my money. No refund, they issue a credit which I cannot see myself ever using. Bottom line, they have my money and my phone is still locked. Dishonest, scam, deceiving and a few other words come to mind. Beware

Date of experience: October 19, 2023
New York
4 reviews
2 helpful votes
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I ordered a unlock for a phone I bought and found these guys, well I ordered the unlock 29$ 3 minutes later they e mail me saying the phones good to unlock and now there's a 63$ charge to release the code. Ok well it said nothing of a extra charge or anything so I'm like 90$ into just getting the phone unlocked so the $ had not been taken from my card ( yet) so I notify my cc company and they shut the card off. Well 3 minutes after purchase of the unlock they did not have the unlock code yet but said they did there's no way they did it that fast so they was lying trying to get me to pay that extra 63$ so not only did they scam me for 29$ but was trying to take another 63$. Word to the wise steer clear of this fake company they have numerous sites with different names and don't believe the good feedback it's fake it's employees and fake accounts because I looked at there sister sites and the same feedback were the same people giving 5 star ratings. Go to e bay where your protected through PayPal and e bay not these sites that'll just take your $ then try and take more. They see my reviews on trust pilot and they took down the one I put on they're site so this morning I see they're wanting to give me a refund ( the original card is shut down) so now they're trying to buy my reviews to be charged or removed ( they didn't come right out and ask but I know I'm blasting them) and I'm not gonna stop

Date of experience: October 19, 2023
Nebraska
1 review
0 helpful votes
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Hhhhhhhhhhhh
October 18, 2023

Yes it was so easy for us and it made it even better when you got the right people in your team and the people you love to be with and you were so good to us all you got is a lot more than what we had

Date of experience: October 18, 2023
Florida
1 review
0 helpful votes
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A+
October 17, 2023

Not complicated at all.easy process and great explanations.

Date of experience: October 17, 2023
Florida
1 review
0 helpful votes
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You can do it yourself
October 16, 2023

I thought they could actually unlock my phone. My debit card was stolen and the Thief bought iPhones. Pretty crazy but the thief had the phones sent to a vacant house I was working on! Now I have the stolen phones! The sheriff said they would just set in evidence forever so I should do something nice with them. I donated them to our church office but they have spectrum and the phones are locked to boost mobile. I paid 79 dollars to direct unlocks because they said they could unlock it. Yes I read everything. After I paid the 29 dollars I got an email asking for another 50 dollars. After I paid that 50 dollars they sent an email saying that they had received the payment and in that email they said the phone can't be locked to a carrier. Well duhh. Yes they are locked to a carrier! I've spent 4 hours trying to communicate with Boost representatives who do not speak
Or understand English! It was a waste of 4 hours! I couldn't even give them the phones back because that have reps who don't understand English! If the phones were no longer locked to a carrier (you were done paying and had met your service agreement) you can unlock the phone YOURSELF! Or the new service provider you are switching to can do it for you for FREE! I knew this was a scam when they force you to give a review before they do any service!

Date of experience: October 16, 2023
Switzerland
2 reviews
0 helpful votes
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Iphone
October 16, 2023

Everything goes properly after different method to unlock

Date of experience: October 16, 2023
Arizona
1 review
0 helpful votes
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10/10
October 15, 2023

Una gran página, tomo un poco más de tiempo del esperado pero quedó perfecto, 100% recomendado

Date of experience: October 15, 2023
GB
1 review
0 helpful votes
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Worked as advertised….
October 14, 2023

Pleased to report that all was as expected. Phone un-unlock was slightly delayed but by no more than half a day. I was kept updated of the progress every inch of the way.

Date of experience: October 14, 2023
Germany
1 review
0 helpful votes
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Buyer Beware
November 13, 2023

This review was posted in Directunlock.com on 10/14/2023. Read the fine print before authorizing payment. This service is a two payment scheme. The first payment is to determine eligibility for unlocking. The second payment is significantly more to do the actual unlocking. Buyer beware. Read the fine print before giving authorization of payment. I was able to activate the card on my own by allowing the phone to use a 2G network. I will be very surprised if this review will be accessible on Directunlock.com.

Date of experience: October 14, 2023
Colorado
1 review
0 helpful votes
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Honest service
October 14, 2023

I am very satisfied with the results on my wife's phone after unlocking it, we have no problems, you just got to be pacient it takes some time to get it done but is worth it,also when i made the payment i made a mistake and paid twice the amounti was suppost to pay but direc unlocks fix it with out me asking for it and only charge me one time that to me says a lot about them i would recomend them to anybody. Great job guys and thank you for your help.

Date of experience: October 14, 2023
Florida
1 review
0 helpful votes
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Disappointed
November 13, 2023
Updated review

They charge me $99.00 and it is been more than a week and still not been unlocked. No emails no nothing, I think I was a fraud victim.

Date of experience: October 14, 2023

Perfecto el servicio
October 7, 2023
Previous review

Perfecto el servicio

Date of experience: October 7, 2023
Texas
1 review
0 helpful votes
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Everything that was promised was delivered although it is a bit pricy for the unlock that was performed on my I phone 12 pro Max but totally satisfied all around.
Direct Unlocks is legit!

Date of experience: October 13, 2023
Nevada
1 review
0 helpful votes
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The service was great. The only uncertainty I felt was due to the duration it took to unlock the iPhone!

Date of experience: October 13, 2023
Mexico
1 review
0 helpful votes
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I'm greatful
October 13, 2023

This is an excellent and secure experience, just spend 2 days and I recived my key to unlock my smartphone

Date of experience: October 13, 2023
Mexico
1 review
0 helpful votes
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Unlock code did not work
November 12, 2023

The unlock code that i receive did not work

I am still waiting for a the correct code or a refund

Date of experience: October 13, 2023
Texas
1 review
2 helpful votes
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Amazing site
October 13, 2023

I was skeptical yet I tried my luck and what do you know it was legit! They gave me up to seven days but got it done within two! I am so pleased with these guys and definitely recommend them to anyone who needs their phone's unlocked. I have already told people about them. It can get costly but it's worth it especially seeing as though I saved myself funds by doing this. I am very satisfied and it wasn't any hassle. This site is amazing go ahead try them! Thank me later

Date of experience: October 13, 2023
Connecticut
2 reviews
0 helpful votes
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You guys are awesome
October 13, 2023

My phone was sim locked but now it's unlocked thanks to you guys

Date of experience: October 13, 2023
Wisconsin
1 review
0 helpful votes
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WORTH IT
October 12, 2023

This business is very efficient and really helps you out if you are trying to sell your device or even just switching to another phone company.

Date of experience: October 12, 2023
South Carolina
1 review
0 helpful votes
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Done quickly and completely...
October 12, 2023

Purchased a phone off FB market place, once I received it I found it to be locked. Couldn't use it on any carrier and the carrier it was locked to wanted a lot of money to unlock it. You guys did the unlock quick and for a tenth of the cost.

Date of experience: October 12, 2023