Direct UnlocksReviews 3,888

Hola Hugo, ¡Gracias por tomarte el tiempo de dejar una reseña! Es fantástico saber que estás satisfecho con nuestro servicio y que tu Motorola Moto G Stylus 5G ahora está desbloqueado y es completamente funcional con Sprint USA. Realmente apreciamos su recomendación y estamos aquí para ayudarlo si necesita más ayuda en el futuro. ¡Disfruta de tu teléfono recién desbloqueado! Mis mejores deseos, Carlota.

Hello Todd,

We're so thrilled to hear about your positive experience with our service and that your Motorola One 5G Ace is now unlocked and operational with a new carrier! It means a lot to us that you took the time to navigate the unlocking process and acknowledged the efforts of our staff to keep open lines of communication.

We understand that dealing with network providers can be challenging and time-consuming, and we're glad we could assist you in finally unlocking your device without further ado.

Should you need any more assistance in the future or have any friends or family looking to unlock their devices, feel free to recommend our services. We're here to ensure a smooth and efficient experience for all of our customers.

Thank you for choosing us and for taking the time to leave a review.

Warm regards,
Charlotte

Hello Carlos Daniel Ramirez,

Thank you for reaching out, and we appreciate your patience and understanding regarding our email misstep.

It's great to hear that your iPhone 13 Pro unlock is complete! We hope that the service has met your expectations and that your iPhone is now working seamlessly with your new network. While we understand your concerns about the process and payments, we're glad we were able to assist you in unlocking your device.

As outlined in our terms, all our service costs, including the Eligibility Check and Standard Unlock fees which you've paid ($28.99 and $50, respectively), are informed to our customers before checkout. We strive to offer full transparency about the unlocking service steps and associated fees to avoid any surprises.

Remember, if you've encountered any issues with the unlock such as a specific iPhone problem mentioned in our refund policy, you're certainly eligible for measures to rectify the situation. If your unlock doesn't work due to 'Incompatible Sim' message or other outlined scenarios, we are here to support you.

Should you have any more questions about your unlock or need further assistance, don't hesitate to reach out. We aim for your complete satisfaction, and while we cannot offer a refund, we are committed to ensuring your device works as you need it to.

Thank you once again for using our services, and we hope your experience with your unlocked iPhone is positive moving forward.

Best regards,
Charlotte

Hello Lizet,

Thank you for taking the time to share your experience with us. We're glad to hear that despite the initial delay, we were able to successfully unlock your iPhone 14 Plus. I understand that the process took a little longer than expected; however, I'm pleased to know that the end result met your needs.

We appreciate your feedback regarding the pricing and the importance of timely updates. Please rest assured that we strive to offer convenient and reliable services as you mentioned, and your situation was indeed prioritized as soon as we were made aware of the delay.

Thank you for choosing us for your unlocking needs, and we hope to have the opportunity to serve you again in the future with the same efficacy that ultimately resolved your issue.

Best regards,
Charlotte

Hola Gustavo, ¡Muchas gracias por tomarte el tiempo de dejarnos esta reseña positiva! Estamos encantados de saber que nuestro servicio le pareció excelente, adecuado en el momento oportuno y confiable. Nos sentimos honrados de que nos haya elegido para desbloquear su iPhone 13 Pro Max y de que esté satisfecho con la calidad de nuestro servicio. Si necesita más ayuda o tiene más preguntas en el futuro, no dude en comunicarse. Siempre estamos aquí para ayudar y garantizar que tenga la mejor experiencia posible con nosotros. Una vez más, gracias por su recomendación y esperamos poder servirle nuevamente. Un cordial saludo, Carlota.

Hello Keyonna Swinton,

Thank you so much for your fantastic review! We're thrilled to hear you've had such a positive experience with our unlocking services. It's great to know you found our service unmatched and we're glad we could help you free your phone from your previous carrier. If there's anything more we can do for you, or if you have friends or family who might need our assistance, feel free to reach out or recommend us. Thanks again for choosing us and for your encouraging words!

Best wishes,
Charlotte

Hello Franklin,

I'm sorry to hear that you're feeling dissatisfied with the process. I understand that making multiple payments can be frustrating, but I assure you that each step is essential in ensuring that your Samsung Galaxy S21 5G is unlocked properly.

So far, you've successfully completed the Eligibility Check and the Standard Unlock. Now, your order status is "Awaiting Payment for Remote USB Unlock," which is necessary because your phone does not prompt for an unlocking code, as mentioned in our terms.

This additional Remote USB Unlock step is key for certain phone models, including Samsung, when codes are either not available or the phone doesn't ask for one. We strive for transparency by outlining all costs on the checkout page before purchase, and while I realize this might not be the ideal situation, I'm here to support you through to completion.

We value your experience and would love to see you through the final steps to get your Samsung Galaxy S21 5G unlocked. If there's anything more we can assist you with or any further clarification you need, feel free to let me know.

Kind regards,
Charlotte

Dear Aniscia Usher,

Thank you for taking the time to leave a review! We're delighted to hear that the unlocking process for your son's iPhone 11 was quick and that your initial concerns were swiftly alleviated. Quality service and customer satisfaction are our top priorities, so it’s great to know we hit the mark for you.

If you have any further questions about the unlock process or need assistance in the future, we're always here to help.

Warm regards,
Charlotte

堤千恵子様、お問い合わせいただきありがとうございます。ご意見をお寄せいただきありがとうございます。複数の支払いを管理することが懸念事項であることは理解しています。弊社の記録によると、NTTドコモジャパンネットワークからのiPhone 15 Proのロック解除に必要なすべての支払いが正常に完了しています。要約すると、 - 適格性チェックに29.97ポンド - iCloudロック解除（前所有者の削除）に38ポンド - 標準ロック解除に28.99ドル ご注文のステータスが「ロック解除完了」であることをお知らせいたします。すべての費用は購入前のチェックアウトページに概説されており、弊社は常にサービスの透明性を確保しています。Direct Unlocksをお選びいただきありがとうございます。さらにご質問がある場合や、エクスペリエンスを向上させるために追加のサポートが必要な場合は、お気軽にお問い合わせください。よろしくお願いいたします、シャーロット

Hello I Barahoyev,

Thank you for taking the time to share your experience with using our unlocking service at Direct Unlocks. We're thrilled to hear that you are happy with the service and that your iPhone 11 is now fully unlocked from the EE UK network.

We understand that the unlocking process can sometimes be a bit surprising if the two-step payment system isn't anticipated. As outlined in our terms and conditions, there is an Eligibility Check first, for which you paid £11.99, followed by the unlocking payment of £26. We do our best to communicate all costs transparently on the checkout page prior to the purchase.

Now that your unlock is complete, if you need further assistance or have any queries regarding your unlocked device, feel free to reach out. Enjoy the freedom of using your iPhone 11 with any network!

Kind regards,
Charlotte

Olá Faife Africana Mapoissa, Muito obrigado pelo seu feedback encorajador! Ficamos felizes em saber que você achou nosso serviço eficiente e que atendeu às suas expectativas. Significa muito para nós que você recomende nossos serviços a outras pessoas. Estamos felizes que o processo tenha sido simples para você e que você tenha apreciado a orientação passo a passo que oferecemos para desbloquear telefones. Nosso objetivo é sempre proporcionar uma experiência perfeita para nossos clientes. Obrigado por nos escolher para desbloquear seu Galaxy A03 Core e esperamos ajudá-lo novamente no futuro caso precise de mais algum de nossos serviços. Se você tiver mais dúvidas ou precisar de assistência com outro dispositivo, sinta-se à vontade para entrar em contato. Atenciosamente, Carlota

Hi Anisha,

We're thrilled to hear about your great experience with the quick unlocking service for all three of your phones! Speedy service is something we always strive for, and it's wonderful to know that we hit the mark for you. If you need any further assistance or have another device that requires unlocking, feel free to reach out. Your satisfaction is our top priority.

Thank you for choosing us and for taking the time to share your positive feedback!

Warm regards,
Charlotte

Hello Nadia,

Thank you so much for taking the time to leave such a glowing review! We're thrilled to hear that our service at DirectUnlocks has met your expectations and that you found the website easy to use and efficient. It's rewarding to know that your iPhone 11 Pro Max was unlocked quickly, and you considered the service to be of better value compared to going directly through AT&T.

Your recommendation means the world to us, and it's wonderful to hear that your friends have also decided to use our services. We strive to provide convenience and quality, and we're glad we could deliver that to you.

If you or your friends ever have any questions or need further assistance, we're here to help. Enjoy your newly unlocked phone and the freedom it brings!

Warm regards,
Charlotte
DirectUnlocks Support Team

Hello Robert,

Thank you for taking the time to leave a review. I'm sorry to hear that you experienced difficulties with unlocking your iPad and iPhone. Our service is designed to handle a wide range of unlocking scenarios, and your satisfaction is extremely important to us.

Since your iPhone 6S Plus order status shows "Unlock Complete," it would be great to ensure that you've followed the instructions provided via email to finalize the unlock process—for iPhones, this usually involves connecting the phone to WiFi and turning it off and on.

Regarding the iPad, our unlocking services are primarily for iPhones tied to specific network carriers, and while iPad unlocking isn't mentioned, similar carrier restrictions may apply. If there's been any misalignment with the compatibility or criteria specified for our unlocking services, our team is here to support you.

For further assistance and to ensure you receive help tailored to your specific situation, please reach out to our customer service team directly on the website. We're committed to helping you resolve these issues and improving your experience.

Best,
Charlotte

Estimada Alma Hernández, ¡Gracias por tomarse el tiempo de dejarnos una reseña y es fantástico saber que tuvo una experiencia excepcional con nuestro servicio! Estamos encantados de que nos recomiende y agradecemos los comentarios positivos. Si tiene más preguntas, necesita ayuda o si hay algo más que podamos hacer para continuar brindando un servicio de alta calidad, no dude en ponerse en contacto. ¡Te deseo todo lo mejor con tu iPhone 12 Pro Max ahora desbloqueado! Un cordial saludo, Carlota.

Hello Jose,

Thank you so much for leaving such a positive review! We're thrilled to hear your Galaxy Note20+ 5G is fully unlocked and working beautifully after using our services at Direct Unlocks. It's fantastic to know you've had a hassle-free experience over the past 6 months.

We appreciate your recommendation and are here for you if you ever need assistance in the future. Our goal is always to provide a reliable and efficient service. Should you or your friends need to unlock another device, keep in mind that we are just a click away.

Thanks again for choosing Direct Unlocks and sharing your satisfaction!

Warm regards,
Charlotte

Hola Angel Ramos, ¡Muchas gracias por tu reseña positiva y recomendación! Estamos encantados de saber que el proceso de desbloqueo de su Motorola Moto G Stylus 5G se desarrolló sin problemas y que su teléfono funciona perfectamente. Es fantástico saber que nuestra reputación y las buenas críticas que encontró en línea le llevaron a elegir nuestro servicio. Si necesita más ayuda o tiene más dispositivos para desbloquear en el futuro, no dude en comunicarse con nosotros. ¡Disfrute de su dispositivo recién desbloqueado y gracias por hacer negocios con Desbloqueos Directos! Saludos cordiales, Carlota

Hello Paul Gibson,

Thank you very much for taking the time to share your positive experience with us! We're absolutely delighted to know you're satisfied with our service, value, shipping, and quality. It's great to hear that we've met your expectations, and we sincerely appreciate the recommendation.

If you have any further needs or questions about your Motorola XT2301-1, just let us know – we're here to help!

Wishing you all the best with your unlocked device, and looking forward to serving you again!

Warm regards,
Charlotte