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Unlock your phone with us using our status as a Technology Recycler to get the unlock done quickly and efficiently. Unlocks straight from the carrier, fully legal and compliant.
Direct Unlocks Reviews Summary
The company has garnered a mixed reputation, with many customers praising its efficient and quick unlocking services, often exceeding expectations in terms of speed and communication. Positive feedback highlights the professionalism and reliability of the service, with several customers expressing high satisfaction and willingness to recommend the company. However, concerns have been raised regarding service delays, particularly with unresolved cases, and a perceived lack of support in certain situations. Overall, while many customers report successful experiences, some express frustration over communication issues and the handling of complex cases, indicating a need for improved customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Je adorer la rapidité, et la facilité au processus de déverrouillage ont renseigne juste les informations ont valide ont juste a entendre
I'm using my unlocked iPhone now n I'm so happy to be using my phone again
Hi Gregory,
We're thrilled to hear that your iPhone 8 is now successfully unlocked and that you're enjoying the freedom to use your phone again! It's always a pleasure to see our customers satisfied with the service we provide. Should you need any further assistance or have any more questions, please don't hesitate to get in touch. We're here to help!
Best regards,
Charlotte
Quick and easy no problems at all very efficient service was good thank you for making it easy
Hello Mckensie,
Thank you for leaving a review! We're thrilled to hear that your experience with our service was efficient and hassle-free. It's great to know that you found everything to be quick and easy. Should you need any further assistance or have any other inquiries, please feel free to reach out to us.
Warm regards,
Charlotte
Best experience ever thank y'all so much for unlocking my phone I can't thank yall more than enough thank yall once again
Hello Adarius,
It's such a pleasure to hear about your positive experience with us! We're thrilled to have helped you unlock your iPhone 13 Pro Max, and we appreciate the time you took to share your gratitude. If you ever need assistance in the future or have any more phones to unlock, remember we're just a click away. Enjoy the freedom with your now-unlocked device!
Best wishes,
Charlotte
Hello Kemar D Roberts,
Thank you for leaving a review. It's fantastic to hear that you found the process simple and easy. We're delighted you'd consider using our service again. If you need any more assistance in the future or have friends and family who might benefit from our unlocking services, please feel free to recommend us. Happy to have you as a satisfied customer!
Warm regards,
Charlotte
Transaction was quick and very smooth! Extremely happy with my purchase and service provided!
Hello Tony,
Thank you so much for taking the time to leave us your positive feedback! We're thrilled to hear that your transaction was seamless and that you're happy with the service you received. If there's anything else we can do to assist you or make your experience even better, please don't hesitate to get in touch. Enjoy your unlocked Galaxy A03s!
Best wishes,
Direct Unlocks Customer Care Team
Hello Colt,
Thank you for taking the time to share your feedback. We're thrilled to hear that you had a satisfying experience with our service. If you have any further needs or questions, please feel free to reach out. Enjoy your unlocked Samsung Galaxy S7!
Best regards,
Charlotte
The wording on the website led me to believe the unlock would be almost imitate. It took a few days but they did it
Hello Nathaniel,
Thank you for sharing your experience. We're delighted to hear that your Samsung S23 has been successfully unlocked, although we understand that the wait was a bit longer than expected. Please accept our apologies for any inconvenience caused by the delay. We always aim to fulfill orders as quickly as possible, but occasionally, as indicated under the Service Delivery Times (6.1), the delivery times can vary due to factors outside our control.
We appreciate your patience and are pleased that we could assist you in unlocking your device. Should you need any further help, or if you have any more questions, please don't hesitate to reach out to us.
Enjoy your now-unlocked phone!
Best regards,
Charlotte
BUT THIS IS TOO LEGIT, THEY UNLOCKED MY PHONE FOR LESS THAN WHAT A NEW UNLOCKED ONE WOULDA COSTED ME
Hello Teron,
We're thrilled to hear that we could unlock your Samsung Galaxy S22 5G for less than the cost of a new unlocked phone – that's what we aim for! Thank you for choosing our services at Direct Unlocks, and for sharing your positive experience.
If you have any further questions or need assistance with your unlocked device, feel free to reach out. Enjoy the freedom to switch between networks and make the most of your Samsung Galaxy!
Best regards,
Charlotte
I recently used DirectUnlocks to unlock my iPhone 15 Pro, and I couldn't be happier with the experience. From start to finish, the process was smooth and efficient. The website was easy to navigate, and I found all the information I needed quickly. The pricing was competitive, and there were no hidden fees or surprises.
The actual unlocking process was incredibly fast. I submitted my request online, and within a few hours, I received an email confirming that my phone was unlocked. I followed the simple instructions provided, and my phone was ready to use with any carrier in no time.
I also appreciated the excellent customer service. I had a few questions after the unlock confirmation, and the support team was responsive and helpful. They guided me through the process and ensured that I had a positive experience.
Overall, I highly recommend DirectUnlocks for anyone looking to unlock their cell phone. They deliver on their promises with speed, transparency, and excellent customer service. I wouldn't hesitate to use them again in the future. Thank you for a fantastic experience!
Hello Van Nguyen,
Thank you so much for your wonderful feedback! We're thrilled to hear that your experience unlocking your iPhone 15 Pro with DirectUnlocks was positive and met your expectations in terms of efficiency, clarity, and customer service. It's always great to receive such glowing reviews, and we appreciate you taking the time to share your experience.
If you have any future unlocking needs or if a friend or family member could benefit from our services, please don't hesitate to recommend us or come back to visit. Your satisfaction and recommendation are the highest compliments we could receive.
Warm regards,
Charlotte
First time I've done this, very quick and easy to use instructions never managed to unlock a phone on my own. I would definitely use again.
Hello Mrs. Forrest,
Thank you for your review. I'm delighted to hear that you found the process quick and easy! It's great to know you could unlock your phone on your own with our instructions. We really appreciate your positive feedback and look forward to serving you again in the future.
Best wishes,
Charlotte
Muy rápido y fácil de utilizar, muy buen servicio para desbloquear
Hola Norberto, Muchas gracias por tomarte el tiempo de dejar una reseña sobre nuestro servicio de desbloqueo. ¡Estamos encantados de saber que el proceso le resultó rápido y sencillo! Si tiene más preguntas o necesita ayuda con su Samsung S23 FE, no dude en comunicarse con nosotros. ¡Disfruta de tu teléfono recién desbloqueado! Un cordial saludo, Carlota.
It gets the work done. I was reluctant at first especially in purchasing online but it really works.
Hello Angelica,
Thank you for taking the time to provide us with your feedback and for choosing our services based on our high ratings and good reviews. We're thrilled to hear that you found the process straightforward and efficient, resulting in a successful unlock of your iPhone 11 from Globe Philippines.
If you have any further questions or need additional assistance, please don't hesitate to reach out. We're here to ensure that your experience remains positive.
Warm regards,
Charlotte
Thank you great experience my phone was unlocked in no time
Hi Nickeya,
Thank you so much for taking the time to leave your positive feedback! We're thrilled to hear your iPhone 11 was unlocked swiftly. If there's anything more we can do to assist you or if you have any questions, don't hesitate to reach out.
Warm regards,
Charlotte
La velocidad de respuesta y de ayuda para la liberación por imei es muy buena y no hay ningún problema para poder completar todo sin estar pensando si será de verdad o juego, yo lo recomiendo ya que mi equipo funciona a la perfección y no e tenido problemas con el desbloqueo, lo recomiendo ampliamente.
Hola Faustino Pérez Guevara, ¡Gracias por tomarte el tiempo de dejar una reseña tan positiva! Estamos encantados de saber que su Xiaomi Redmi Note 10 se ha desbloqueado con éxito y que su experiencia con nuestros servicios cumplió con sus expectativas. Es fantástico saber que nuestra reputación y los comentarios de nuestros clientes le dieron la confianza para elegirnos para sus necesidades de desbloqueo. Agradecemos su recomendación y realmente apreciamos sus amables palabras sobre la calidad y confiabilidad de nuestro servicio. Su satisfacción es nuestra principal prioridad y, si alguna vez necesita ayuda en el futuro o decide desbloquear otro dispositivo, esperamos poder atenderle nuevamente con el mismo nivel de excelencia. ¡Gracias una vez más por vuestra confianza y apoyo! Saludos cordiales, Carlota
Estoy muy insatisfecho con el proceso y los resultados de esto. En primer lugar, la página te dice que pagues 28 dólares y no te dice más nada. Te lo hace ver como si fuera un único pago y después de que lo haces te dice que pagues 50 dolares y pico de más. Primera prueba de la estafa porque en el primero pago nunca se mencionó que era solamente la prueba para saber si el teléfino era compatible con el desbloqueo, lo que veo como estafa porque desde el principio esto debió haberse dejado saber.
Lo segundo es el tiempo que duró para dar el código, fueron casi 5 días y al final el código no funcionó. Lo intenté de diversas maneras usando el código con diferentes SIM cards pero nunca pudo desbloquearse. Le doy una estrella por el mal manejo y mal servicio. Al final resultaron ser estafadores de los tantos que hay en Internet. No sé cómo pude haber caído.
Hola Lucila Sandoval, Gracias por tomarse el tiempo de brindarnos sus comentarios. Lamento saber que su experiencia con nuestro servicio de desbloqueo no ha cumplido con sus expectativas. Entiendo que te sientas frustrado, especialmente después del pago adicional inesperado y el código de desbloqueo que no funciona. Nuestro objetivo es hacer que el proceso de desbloqueo sea lo más transparente y sencillo posible, lo que incluye detallar en la página de pago que todos los teléfonos requieren primero una verificación de elegibilidad, seguida de un pago de desbloqueo. Con respecto al código que se le proporcionó, estaremos encantados de ayudarle a utilizar el código de desbloqueo para su NOKIA N150DL. Tu código de desbloqueo es NCK=2714844963501303 y es importante asegurarte de seguir los pasos correctamente. Si ha habido dificultades, nuestros técnicos están aquí para ayudarle con el proceso. Nuestra política establece que si, después de trabajar con nuestro técnico, el código aún no funciona, puede ser elegible para un reembolso. Sin embargo, somos optimistas de que con sus comentarios y cooperación podremos resolver el problema sin necesidad de reembolso. ¿Podría intentar insertar el código nuevamente, asegurándose de seguir los pasos con precisión? Valoramos su satisfacción y nos gustaría ayudarlo a convertir su experiencia de una estrella en una positiva. Respóndanos con detalles de los problemas que encontró después de intentar el código nuevamente o si necesita ayuda de uno de nuestros técnicos. Saludos cordiales, Equipo de atención al cliente de Charlotte
I recently needed to unlock my phone because I switched carriers, and let me tell you, Direct unlocks was a lifesaver!
Fast and Easy: Their unlocking process was incredibly user-friendly. The instructions were clear and concise, and everything I needed was readily available on their website. No tech expertise required!
Speedy Results: I was worried it would take days or even weeks to get my phone unlocked, but to my surprise, it was done in 24 hours! Their turnaround time is truly impressive.
Overall: If you're looking for a reliable and efficient phone unlocking service, look no further than Direct unlocks. They made the entire process stress-free and incredibly fast. Highly recommend!
Hello there, Rajeev!
Thank you so much for your kind words and for taking the time to leave us such a fantastic review! We're thrilled to hear that you found our unlocking process user-friendly and efficient. We always strive to deliver speedy results and it's great to know that we've met your expectations.
If you ever need to unlock another phone or if you have any friends or family that might need our services, we're here to help. Thanks again for your recommendation and for choosing Direct Unlocks!
Best regards,
Charlotte
I was skeptic of this service ans site at first, but I am glad to share that it works just fine and im completely satisfied abd thankful to the team for making it work
Dear Nathan,
Thank you for taking the time to leave us such a positive review! We're thrilled to hear that your skepticism was put to ease and that you're completely satisfied with our service for unlocking your Samsung Galaxy A32 5G from the AT&T USA network. It's fantastic to know our team was able to assist you effectively, and we appreciate your kind words.
If you need any more help in the future or have any questions, don't hesitate to reach out.
Warm regards,
Charlotte
I was out of the states when I realized that my Sim card was locked. I found Direct Unlocks and used their service to be able to use a different sim card. It took 1 day and I was able to use my phone with a new sim card. No issues, fast and reliable. Definitely would recommend if your in a pinch!
Hello Kevin!
We're absolutely thrilled to hear that you had a positive experience with our unlocking service and that everything went smoothly with your iPhone 11 Pro. Being able to use a new SIM card without any issues, especially when abroad, can be a game changer. Thank you for taking the time to share your feedback and for recommending us. If you ever need our services again in the future, we're here for you. Safe travels and happy connectivity!
Best regards,
Charlotte
Muy buen servicio y no tan caro para el servicio que brindan gracias y lo recomiendo 👍
Hola Edgar, nos alegra saber que estás satisfecho con nuestro servicio y que consideras que ofrece una buena relación calidad-precio. ¡Gracias por recomendarnos! Si hay algo más que podamos hacer por usted o si tiene algún otro teléfono que necesite ser desbloqueado, háganoslo saber. Ha sido un placer atenderle. Saludos cordiales, Carlota
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Revenons sur la dernière étape! Merci, déverrouillages directs! - Kamalandua Japer Bonjour Kamalandua Japer, Merci beaucoup pour vos commentaires positifs sur la rapidité et la facilité de notre processus de déverrouillage! Nous sommes ravis d'apprendre que vous avez trouvé l'expérience simple et conviviale. Comme le statut de votre commande est « Déverrouillage terminé », il semble que vous êtes prêt à profiter de votre iPhone 8 nouvellement déverrouillé. Si, pour une raison quelconque, vous avez besoin d'aide ou de précisions supplémentaires sur la dernière étape, n'hésitez pas à nous contacter. Nous. Nous sommes là pour vous aider à garantir que votre expérience soit fluide du début à la fin! Cordialement, Charlotte