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Unlock your phone with us using our status as a Technology Recycler to get the unlock done quickly and efficiently. Unlocks straight from the carrier, fully legal and compliant.
Direct Unlocks Reviews Summary
The company has garnered a mixed reputation, with many customers praising its efficient and quick unlocking services, often exceeding expectations in terms of speed and communication. Positive feedback highlights the professionalism and reliability of the service, with several customers expressing high satisfaction and willingness to recommend the company. However, concerns have been raised regarding service delays, particularly with unresolved cases, and a perceived lack of support in certain situations. Overall, while many customers report successful experiences, some express frustration over communication issues and the handling of complex cases, indicating a need for improved customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Completely failed to unlock my phone despite charging me for a service they were unable to provide.
Estimado Juan, ¡Gracias por tomarse el tiempo de dejar una reseña! Es un placer saber que decidió confiar en nuestro servicio y que todo le salió bien. Estamos encantados de poder cumplir con sus expectativas y brindarle un servicio rápido y confiable. Si hay algo más que podamos hacer para ayudarlo o mejorar su experiencia con nosotros, no dude en hacérnoslo saber. ¡Estamos aquí para ayudar! Todo lo mejor, Carlota.
Mon S21 a été envoyé par mon fils. Je l'ai reçu au mois d'aout 2023; et très déçu que je ne pouvais pas l'utiliser avec notre carte sim locale. Mais maintenant mon problème a été réglé grâce à Direct Unlocks
Bonjour Franck G, Merci d'avoir partagé votre retour et nous sommes absolument ravis d'apprendre que votre Galaxy S21 5G est désormais déverrouillé et prêt à être utilisé avec votre carte SIM locale! Nous nous efforçons toujours de fournir un processus simple et convivial, et c'est formidable de savoir que nous avons répondu à vos attentes. Si vous avez d'autres questions ou avez besoin d'aide supplémentaire, n'hésitez pas à nous contacter. Profitez de votre téléphone nouvellement déverrouillé! Cordialement, Charlotte
El servicio es un poco caro (2500 mxn) y un poco lento (3 dias) cumplen lo que prometen, libere mi galaxy s22 ultra
Estimado Juan, gracias por compartir tus comentarios. Entendemos que el costo y el tiempo necesarios para desbloquear su Galaxy S22 Ultra 5G pueden haber parecido un poco excesivos, pero nos alegra saber que su dispositivo ahora se desbloqueó exitosamente. Trabajamos duro para ofrecer un servicio confiable y apreciamos su paciencia durante todo el proceso. Si alguna vez necesitas desbloquear otro teléfono en el futuro o si tienes amigos o familiares con necesidades similares, esperamos que consideres utilizar nuestros servicios nuevamente. Un cordial saludo, Carlota.
It was great, but took three days for the accomplishment.
Hello Rajendra,
Thank you for taking the time to share your experience. We're glad to hear the unlock for your Galaxy Z Fold5 from AT&T USA has been completed. We understand waiting can be a bit frustrating and we always strive to work as efficiently as possible. If there's anything more we can do to assist you further or to make your experience even better, please let us know!
Best wishes,
Charlotte
I was directed to direct unlock to unlock my device and it definitely exceeded my expectations.
I expected a tedious process.
However, within roughly 3 days, my device was unlocked. 10/10 service, definitely will recommend when/if need be. I paid a little over $300 for the services I received.
Hello Steve,
It's fantastic to hear that your experience with us exceeded your expectations and that the unlocking process was completed smoothly within just 3 days! We pride ourselves on our efficient service and are thrilled to learn that you're fully satisfied and would recommend us. Thank you for choosing our services for your iPhone 11 unlock needs, and we're delighted that we could assist you so effectively. If you ever need our services again or have any questions, we're here for you.
Warm regards,
Charlotte
Rapidez, eficacia, excelencia gran equipo de trabajo y excelente servicio al cliente
Hola Miguel, muchas gracias por tomarte el tiempo de dejarnos tu opinión. ¡Estamos encantados de saber que destacó nuestra velocidad, eficiencia y excelente servicio al cliente! Es fantástico que nos hayas elegido para desbloquear tu iPhone 14 Pro Max y que hayas quedado satisfecho con la calidad de nuestro trabajo. Si tiene más necesidades o preguntas sobre nuestros servicios, ¡estamos aquí para ayudarlo! ¡Disfruta de la libertad con tu iPhone desbloqueado! Saludos cordiales, Carlota
I recently just unlocked my iPhone 12 Pro it took about over a week for the process. I was very Patient and they also communicated with me during the process it felt like I had nothing to worry about and next day it was finally unlocked and it has been treating me great. I would highly recommend them to anyone who wants there phones unlocked.
Hello Termane,
Thank you so much for taking the time to leave us your feedback. It's wonderful to hear that your iPhone 12 Pro is now successfully unlocked and that the process, though it took a little over a week, was smooth and worry-free for you. We truly appreciate your patience and are thrilled to know that you're pleased with the result!
We're also grateful that our communication met your expectations. It makes our day to learn that you would highly recommend our services. Your experience is very important to us, and we strive to provide the best service possible to our customers.
Enjoy your unlocked 12 Pro, and should you need anything further or have any more questions, we're always here to help.
Best regards!
Es verdad que me brindaron la mejor de las experiencias,gracias por su trabajo a este equipo
Hola Julio, muchas gracias por tomarte el tiempo de dejarnos una reseña. Estamos encantados de saber que ha tenido una experiencia positiva con nuestro equipo. Es un placer brindarle el mejor servicio posible para desbloquear su Galaxy S22 Ultra 5G. Si tiene alguna otra pregunta o necesita más ayuda, no dude en comunicarse. ¡Estamos aquí para ayudar! Saludos cordiales, Carlota
Después de pago todo el celular funciona de maravilla
Hola Daiana, muchas gracias por tus comentarios. Me encanta saber que su iPhone 14 Pro ahora funciona maravillosamente después de usar nuestro servicio en directunlocks.com, y es genial saber que nuestras críticas positivas y una recomendación personal lo llevaron a nosotros. Si hay algo más que podamos hacer para ayudarlo o si tiene más preguntas, no dude en comunicarse. Estamos aquí para ayudar a garantizar que su experiencia sea excelente. Un cordial saludo, Carlota.
Me encantó el servicio 100 %confiable se tardó pero ante de la semana ya tenía mi cell desbloqueado lo recomiendo
Hola Ángel, ¡Muchas gracias por compartir tu experiencia positiva con nuestro servicio! Estamos encantados de saber que su iPhone 12 ya se ha desbloqueado correctamente y que nos recomienda para obtener un servicio de calidad. Apreciamos mucho su paciencia y es fantástico saber que nuestro proceso le resultó confiable. Si alguna vez tiene más necesidades o preguntas sobre nuestros servicios, ¡estamos aquí para ayudarlo! Disfruta de la libertad de tu teléfono desbloqueado. Un cordial saludo, Carlota.
Hello James,
Thank you for leaving a review and sharing your positive experience! We're thrilled to hear the process to unlock your iPhone 13 Pro Max was completed smoothly and quickly. It's great to know that our availability met your needs, and we could help you with your favorite product.
If there's anything else you need or any further assistance we can provide to enhance your experience, don't hesitate to reach out. Enjoy the freedom of your unlocked iPhone!
Best regards,
Charlotte
El codigo de desbloqueo es muy acertado, ya que es remoto el desbloqueo, solo hay que asegurar que pida codigo y listo.
Hola Andrés, muchas gracias por tus comentarios. Es genial saber que tu Samsung Galaxy A71 5G de Iusacell México ha sido desbloqueado exitosamente usando el código "70270374". Estamos encantados de que el servicio cumpliera con sus expectativas y de que el proceso le resultara sencillo. Si necesita más ayuda o tiene más preguntas, no dude en comunicarse con nosotros. Estamos aquí para ayudarle a garantizar que tenga la mejor experiencia posible. ¡Disfruta de tu teléfono recién desbloqueado! Saludos cordiales, Carlota
No sooner had I submitted my IMEI number than I got a message informing me that my phone was able to be unlocked.
Thank you for taking the time to leave a review, Stuart! We're thrilled to hear about your past positive experiences with our service. Since your order status is "Unlock Complete" for your Motorola Moto G from Tesco Mobile, it sounds like everything should be set. Your unlock codes are "96302878" which you should now be able to use to unlock your phone following the instructions provided via email.
If you encounter any trouble or if there's anything further we can assist you with, please don't hesitate to reach out. Our goal is to ensure that your experience remains excellent throughout. Thank you for choosing us to unlock your phones and for placing your trust in our service once again!
At first i did not believe on it but i took a risk and gave it a shot! I was surprised and amazed on how fast they were able to unlock my phone! I'm really glad i found this website! Thank you!
Hello Beverly,
We're absolutely thrilled to hear that we could unlock your Galaxy Z Flip4 so swiftly! It's wonderful to know that our service exceeded your expectations. We're always here to assist with any future unlocking needs you might have, and we hope you'll think of us again. Thanks a lot for taking the time to share your positive experience!
Warm regards,
Charlotte
The unlock code was given within the time frame specified and it worked! Customer service is prompt to answer concerns too.
Dear Karen Galan,
Thank you so much for your positive feedback on the unlock code's success and our customer service response times! We're thrilled to know the code for your Samsung Galaxy S24 Ultra worked within the expected time frame and that we could assist you promptly with your concerns. It's always wonderful to hear from a satisfied customer, especially when the recommendation comes from a friend. Enjoy the freedom of using your unlocked phone, and should you need any further assistance or have any more questions, don't hesitate to reach out.
Best regards,
Charlotte
Muy rápido los correo del proceso te llegan de una vez y el desbloqueo inmediatamente lo recomiendo
Hola Juan Ignacio Martinez Guzman, Gracias por dejarnos una reseña. Me alegra saber que recibió los correos electrónicos rápidamente y que está satisfecho con la velocidad de desbloqueo de su iPhone 8. Nos esforzamos por brindar un servicio de primer nivel y siempre es bueno saber cuándo lo hemos logrado. Si tiene más preguntas o necesita ayuda adicional, no dude en comunicarse. ¡Disfruta de tu teléfono recién desbloqueado! Un cordial saludo, Carlota.
Hello Brierley,
Thank you so much for taking the time to leave your positive feedback! We're delighted to hear that your iPhone 14 Pro has been successfully unlocked and that you found our service hassle-free. Your choice to trust us based on our reviews means a lot to us, and we're thrilled that we could deliver on your expectations.
Enjoy the freedom of using e-SIMs and if you have any further questions or need assistance in the future, please don't hesitate to reach out.
Best regards,
Charlotte
Thanks a lot. I have been dealing with my carrier from last 5 months and it was going in circles.
With your help issue was resolved quickly.
Hello Gaurav,
We're thrilled to hear your issue was resolved quickly with our assistance, after the frustrating experience you had with your carrier. We understand how valuable your time is and are glad we could provide a swift solution for your iPhone 14 Pro Max's unlocking needs. We hope you enjoy the freedom to use your device with your new carrier.
Thank you for choosing our service to unlock your iPhone, and we hope to assist you again in the future should you need us.
Best wishes,
Charlotte
J'ai été satisfait pour le déblocage de mon iphone 14 pro, service rapide
Bonjour Yao Kouassi, Merci d'avoir pris le temps de nous laisser un avis. Nous sommes ravis d'apprendre que vous avez été satisfait du service de déverrouillage de votre iPhone 14 Pro et que vous avez trouvé le processus rapide et simple. C'est formidable de savoir que les commentaires positifs que vous avez lus à notre sujet se reflètent dans votre propre expérience. Nous nous efforçons de fournir des solutions efficaces pour répondre aux besoins et apprécions que vous choisissiez notre entreprise à cet effet. Si vous avez d'autres questions ou avez besoin d'aide à l'avenir, n'hésitez pas à nous contacter. Profitez de la liberté de votre iPhone nouvellement déverrouillé! Cordialement, Charlotte
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Miss Perchard-Richards,
We're genuinely sorry to hear that your unlocking experience hasn't met your expectations. It seems that your Samsung Galaxy S20 FE 5G is awaiting the Remote USB Unlock process, as the codes provided didn't work for your situation. I understand it can be frustrating; however, this step is essential when the phone doesn't prompt for an unlocking code, and it is outlined in the status of your order.
As you've already paid for the Eligibility Check and the Standard Unlock, we encourage you to proceed with the Remote USB Unlock to complete the unlocking process. Our team is ready to guide you through the steps and ensure a successful unlock of your phone from the AT&T USA network.
Let's give this another shot. We are committed to turning your experience into a positive one by successfully unlocking your device without the need for a refund. Your satisfaction is our priority.
Best regards,
Charlotte